Upload Button Icon Add office photos

Marks & Spencer

Compare button icon Compare button icon Compare
Filter reviews by

Marks & Spencer Customer Success, Service & Operations Department Reviews

Updated 5 Apr, 2025
Overall Rating
write
4.1/5
based on 91 reviews

Rating distribution

Category Ratings

4.4

Job security

4.1

Company culture

4.1

Salary

4.0

Work-life balance

3.9

Skill development

3.9

Work satisfaction

3.7

Promotions

What employees say about Marks & Spencer?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

82% employees reported

Rotational Shift

Rotational Shift

58% employees reported

Flexible timing

Flexible timing

64% employees reported

No travel

No travel

58% employees reported

Gender based rating

4.1
female

Rated by Women

30 reviews

4.1
male

Rated by Men

59 reviews

Jobseekers also viewed

3.9
 • 23k reviews
4.3
 • 3k reviews
3.7
 • 2.5k reviews
4.0
 • 2.3k reviews
4.2
 • 1.8k reviews
4.1
 • 1.5k reviews
3.8
 • 1.3k reviews
4.0
 • 1.1k reviews
3.8
 • 1.1k reviews
4.5
 • 989 reviews
3.8
 • 942 reviews
3.4
 • 879 reviews
3.7
 • 844 reviews
4.1
 • 810 reviews
4.1
 • 811 reviews
4.6
 • 733 reviews
4.2
 • 695 reviews
4.1
 • 668 reviews
3.9
 • 568 reviews
4.2
 • 489 reviews

Explore Reviews by Department

View All
4.1
 • 91 Reviews
4.2
 • 207 Reviews
3.9
 • 135 Reviews
3.7
 • 55 Reviews
4.4
 • 38 Reviews
3.4
 • 15 Reviews
Top Mentions in Marks & Spencer Customer Success, Service & Operations Department Reviews

91 reviews found

Sort by: Popular

Top Marks & Spencer Interview Questions

Q1. Introduction, what is a reatil & what is a service
Q2. How would you calculate per week sell-thru?

Get interview-ready with top interview questions

View all 10 questions
Q3. What do you know about reatil?
Q4. How you will manage an arrogant customer after shopping a product from your ... read more
Q5. How would you share data with impact
Logo
You are reading trusted reviews. Keep reading to find out more about Marks & Spencer.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

People also ask about Marks & Spencer's Customer Success, Service & Operations Department

Is Marks & Spencer's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 91 employee reviews, it's clear that most employees have a positive experience working at Marks & Spencer's Customer Success, Service & Operations Department. Job security holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.7. Read reviews about job security and career growth on AmbitionBox.
Does Marks & Spencer's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Marks & Spencer's Customer Success, Service & Operations Department employees rate their salary and benefits at 4.1 out of 5, based on 91 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Marks & Spencer's Customer Success, Service & Operations Department is generally seen as a place that values and rewards its workforce fairly. You can know more about Marks & Spencer's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Marks & Spencer's Customer Success, Service & Operations Department, click here .
How is the work culture at Marks & Spencer's Customer Success, Service & Operations Department?
Work culture at Marks & Spencer's Customer Success, Service & Operations Department is rated 4.1 out of 5 by 91 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Marks & Spencer's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Marks & Spencer's Customer Success, Service & Operations Department, click here .
How is the job security at Marks & Spencer's Customer Success, Service & Operations Department?
Based on 91 reviews on AmbitionBox, Marks & Spencer's Customer Success, Service & Operations Department employees rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Marks & Spencer's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Marks & Spencer's Customer Success, Service & Operations Department, click here .
Is work from home available at Marks & Spencer's Customer Success, Service & Operations Department?
According to 11 AmbitionBox reviews, Marks & Spencer's Customer Success, Service & Operations Department does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement.
How do I get a job at Marks & Spencer's Customer Success, Service & Operations Department?
To get a job at Marks & Spencer's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Marks & Spencer interview questions and practice your responses to prepare thoroughly.

Tell us how to improve this page.

Customer Service Associate
51 salaries
unlock blur

₹2.8 L/yr - ₹3.8 L/yr

Section Manager
40 salaries
unlock blur

₹3.6 L/yr - ₹5.1 L/yr

Customer Service Assistant
20 salaries
unlock blur

₹2.9 L/yr - ₹3.7 L/yr

Store Manager
15 salaries
unlock blur

₹7.8 L/yr - ₹14.4 L/yr

Department Manager
14 salaries
unlock blur

₹3.7 L/yr - ₹5.6 L/yr

Explore more salaries
healthInsurance
Health insurance
8 total responses
softskill
Job/Soft skill training
7 total responses
degree
Professional degree assistance
3 total responses
meal
Cafeteria
1 total response
View All
Compare Marks & Spencer with

Reliance Retail

3.9
Compare

Future Group

4.3
Compare

Walmart

3.7
Compare

Landmark Group

4.0
Compare
write
Rate your company