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Marks & Spencer

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4.0

based on 747 Reviews

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Customer Success, Service & Operations

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Marks & Spencer Customer Success, Service & Operations Department Salaries in India

based on 266 latest salaries
Designation Avg Annual Salary Open Jobs

Section Manager

3 - 11 years exp. (50 salaries)
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₹3.6 L/yr - ₹5.7 L/yr

Customer Service Associate

0 - 8 years exp. (48 salaries)
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₹2.5 L/yr - ₹3.8 L/yr

Customer Service Assistant

1 - 9 years exp. (21 salaries)
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₹2.9 L/yr - ₹4.5 L/yr

Store Manager

6 - 17 years exp. (14 salaries)
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₹8 L/yr - ₹14.4 L/yr

Starting your career? Discover Marks & Spencer fresher salaries in India

Department Manager

4 - 10 years exp. (13 salaries)
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₹3.7 L/yr - ₹5.6 L/yr

C.S.A

1 - 5 years exp. (7 salaries)
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₹2.5 L/yr - ₹3.8 L/yr

Customer Service Executive

2 - 7 years exp. (5 salaries)
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₹2.5 L/yr - ₹3.5 L/yr

Sales Executive

2 - 5 years exp. (4 salaries)
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₹3.1 L/yr - ₹3.3 L/yr

Customer Service Advisor

4 - 7 years exp. (4 salaries)
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₹3.3 L/yr - ₹4.3 L/yr

Team Lead

4 - 10 years exp. (4 salaries)
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₹3.2 L/yr - ₹3.8 L/yr

Assistant Store Manager

9 - 15 years exp. (4 salaries)
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₹6.5 L/yr - ₹8 L/yr

Visual Merchandiser

4 - 7 years exp. (4 salaries)
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₹3.8 L/yr - ₹5 L/yr

Sales Advisor

6 - 8 years exp. (3 salaries)
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₹2.7 L/yr - ₹3.6 L/yr

Floor Manager

6 - 11 years exp. (3 salaries)
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₹6.6 L/yr - ₹7.5 L/yr

Senior Customer Service Executive

5 - 6 years exp. (3 salaries)
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₹3.2 L/yr - ₹3.8 L/yr

Customer Service Representative

1 - 7 years exp. (3 salaries)
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₹3.1 L/yr - ₹3.4 L/yr

Admin in Charge

4 - 8 years exp. (3 salaries)
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₹3.1 L/yr - ₹4 L/yr

Senior Customer Service Associate

6 - 9 years exp. (3 salaries)
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₹2.6 L/yr - ₹3.1 L/yr

Manager - Finance Operations

0 - 8 years exp. (3 salaries)
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₹5.1 L/yr - ₹5.4 L/yr

Senior Sales Executive and Team Leader

4 - 7 years exp. (3 salaries)
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₹3.1 L/yr - ₹3.2 L/yr

Last Updated: 2 Feb, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Marks & Spencer

4.1

Rated by 87 employees for salary & benefits

Customer Service Associate in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 11 Aug 2023
4.0
 for  Salary and Benefits

Likes

Company gives best salary and many benefits to their employees as much as possible

read more
  • Salary - Good

Dislikes

Some of superiors use their power in very bad way towards their employees, they take such things in personally and take revenge from their employees,they thinks we are slave not the company employees

read more
  • Skill development - Bad
    • +4 more

Section Manager in Jaipur

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 09 Apr 2021
2.0
 for  Salary and Benefits

Likes

Great work culture and environment and team is very supportive and educated in their work stream , although there is no cafeteria available and apprisals should be taken care off till now it’s on lower side and day to day expenses are increasing.

read more
  • Skill development - Good
    • +4 more

Dislikes

Salary is decent but career growth is slow.

  • Salary - Poor

Customer Service Executive in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 02 Sep 2024
2.0
 for  Salary and Benefits

Likes

.... and salary increment is not good only we r getting 800 in yearly increment ...we r missing bonus it should me in yearly....so pls humble request if pl r not managing to give pls give proper weekoff that is fine it not single weekoff again again..... what is the yous of 75 pl and we r not getting leave planer sheet antill each individual go and ask fr planer ...... sorry msg is long r you got hurt but this is the true showing one but not given.........thank q

read more
  • Company culture - Good

Dislikes

Weekoff and leave planer salary

  • Salary - Poor
    • +3 more

Customer Service Associate in Gurgaon / Gurugram

Full Time

 · 

Merchandising, Retail & eCommerce Department

4.0
  •  posted on 31 Oct 2024
3.0
 for  Salary and Benefits

Likes

...w karte hai But company achhi hai job security hai target na ke barabar milta but thoda milta hai jyada pressure nhi salary 20k dete hai in-hand jo ki na Kam hai na jyada average salary

read more
  • Skill development - Good
    • +1 more

Dislikes

Sale printed t shirt pahn kar mani Quinn vali the sale likhi hui t shirt pahn kar guard ki jagh staff ko as a greeter gate par khda rkhte voh bhi sale likha hota hai t shirt pe upar Kaam limit se jyada hai ek second free nhi khda hone dete pure 9-10 ghante continue hard work like labour

read more
  • Promotions - Poor

Fashion Consultant in Ranchi

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 02 Dec 2023
1.0
 for  Salary and Benefits

Likes

Company environment is good..but their salary issue is more...

  • Company culture - Excellent

Dislikes

They don't do FNF. I OVER IT THEY WILL ASK MONEY FROM YOU ..I LEFT THE JOB FOR MEDICAL ISSUE AND THEY SAID YOU HAVE NOT SERVED NOTICE PEROIID THATS WHY THEY CANT CLEAR THE FNF....HOPSITAL SE UTH KR STORE JA KR NOTICE PERIOD KRTE TO WO MERA FNF Release krwa dete...they are out of there mind...koi banda serious Hal Mai hospital ke bed se uth kr notice period serve krta...

read more
  • Salary - Bad
    • +3 more
see more salary related reviews

Marks & Spencer interview questions by designations

Section Manager (6)Customer Service Associate (5)Visual Merchandiser (2)Bakery Chef (2)
View all 30 interview experiences
More about working at Marks & Spencer
golden leaf award

#7 Best Mid-Sized Company

golden leaf awardgolden leaf award

#2 Best Mid-Sized Retail Company - 2021

golden leaf award

Marks & Spencer Salary FAQs

How much does Marks & Spencer pay per year?
The average Marks & Spencer salary ranges from approximately ₹2.5 Lakhs to ₹2.9 Lakhs per year for a Stock Room Assistant and ₹24 Lakhs to ₹85 Lakhs per year for a General Manager. Salary estimates are based on 266 Marks & Spencer salaries received from various employees of Marks & Spencer. Marks & Spencer employees rate the overall salary and benefits package 4.1/5 stars.
What is the highest salary in Marks & Spencer?
The highest-paying job at Marks & Spencer is a General Manager with a salary of ₹24 Lakhs to ₹85 Lakhs per year. The top 10% of employees earn more than ₹15.27 lakhs per year. The top 1% earn more than a whopping ₹55 lakhs per year.
What is the minimum salary in Marks & Spencer?
Minimum salary at Marks & Spencer depends on the role you are applying for. For Customer Service Associate the minimum salary is ₹2.5 Lakhs to ₹4 Lakhs per year, and for Customer Service Assistant the minimum salary is ₹2.5 Lakhs to ₹4.5 Lakhs per year and so on.
What is the salary package for freshers in Marks & Spencer?
The average salary at Marks & Spencer for freshers is ₹3.1 Lakhs per year for Customer Service Associate.
What is the notice period at Marks & Spencer in Customer Success, Service & Operations Department?
According to AmbitionBox, 74% of the Marks & Spencer employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 19% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 321 responses on AmbitionBox in last 2 years.

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Marks & Spencer Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Marks & Spencer is INRunlock blur . Salary estimates are based on 266 Marks & Spencer latest salaries received from various employees of Marks & Spencer.

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