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Marks & Spencer

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4.0

based on 740 Reviews

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Gurgaon / Gurugram
Customer Success, Service & Operations

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Marks & Spencer Customer Success, Service & Operations Department Salaries in Gurgaon / Gurugram

based on 9 latest salaries
Designation Avg Annual Salary Open Jobs

MIS Executive

4 - 5 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.3 L/yr - ₹4 L/yr

Customer Service Assistant

1 - 3 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.3 L/yr - ₹3.6 L/yr

14 job openings

Data Entry Operator

2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr

Customer Service Representative

2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.1 L/yr - ₹3.9 L/yr

Customer Service Executive

2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.3 L/yr

Customer Service Administration Assistant

7 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.1 L/yr

Remote Support Engineer

2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Last Updated: 12 Jan, 2025

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2w (edited)
a social media specialist
Salary Expectations
I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?
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Salary related reviews for Marks & Spencer

3.7

Rated by 7 employees for salary & benefits

Customer Service Associate in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 11 Aug 2023
4.0
 for  Salary and Benefits

Likes

Company gives best salary and many benefits to their employees as much as possible

read more

Dislikes

Some of superiors use their power in very bad way towards their employees, they take such things in personally and take revenge from their employees,they thinks we are slave not the company employees

read more

Section Manager in Jaipur

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 09 Apr 2021
2.0
 for  Salary and Benefits

Likes

Great work culture and environment and team is very supportive and educated in their work stream , although there is no cafeteria available and apprisals should be taken care off till now it’s on lower side and day to day expenses are increasing.

read more

Dislikes

Salary is decent but career growth is slow.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 02 Sep 2024
2.0
 for  Salary and Benefits

Likes

.... and salary increment is not good only we r getting 800 in yearly increment ...we r missing bonus it should me in yearly....so pls humble request if pl r not managing to give pls give proper weekoff that is fine it not single weekoff again again..... what is the yous of 75 pl and we r not getting leave planer sheet antill each individual go and ask fr planer ...... sorry msg is long r you got hurt but this is the true showing one but not given.........thank q

read more

Dislikes

Weekoff and leave planer salary

Customer Service Associate in Gurgaon / Gurugram

Full Time

 · 

Merchandising, Retail & eCommerce Department

4.0
  •  posted on 31 Oct 2024
3.0
 for  Salary and Benefits

Likes

...w karte hai But company achhi hai job security hai target na ke barabar milta but thoda milta hai jyada pressure nhi salary 20k dete hai in-hand jo ki na Kam hai na jyada average salary

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Dislikes

Sale printed t shirt pahn kar mani Quinn vali the sale likhi hui t shirt pahn kar guard ki jagh staff ko as a greeter gate par khda rkhte voh bhi sale likha hota hai t shirt pe upar Kaam limit se jyada hai ek second free nhi khda hone dete pure 9-10 ghante continue hard work like labour

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Fashion Consultant in Ranchi

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 02 Dec 2023
1.0
 for  Salary and Benefits

Likes

Company environment is good..but their salary issue is more...

Dislikes

They don't do FNF. I OVER IT THEY WILL ASK MONEY FROM YOU ..I LEFT THE JOB FOR MEDICAL ISSUE AND THEY SAID YOU HAVE NOT SERVED NOTICE PEROIID THATS WHY THEY CANT CLEAR THE FNF....HOPSITAL SE UTH KR STORE JA KR NOTICE PERIOD KRTE TO WO MERA FNF Release krwa dete...they are out of there mind...koi banda serious Hal Mai hospital ke bed se uth kr notice period serve krta...

read more
see more salary related reviews

Marks & Spencer interview questions by designations

Section Manager (6)Customer Service Associate (5)Visual Merchandiser (2)Bakery Chef (2)
View all 30 interview experiences

Know more about Marks & Spencer Gurgaon / Gurugram

More about working at Marks & Spencer
golden leaf award

#7 Best Mid-Sized Company

golden leaf awardgolden leaf award

#2 Best Mid-Sized Retail Company - 2021

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Marks & Spencer Salary FAQs

How much does Marks & Spencer pay per year?
The average Marks & Spencer salary ranges from approximately ₹2.5 Lakhs to ₹2.9 Lakhs per year for a Stock Room Assistant and ₹24 Lakhs to ₹85 Lakhs per year for a General Manager. Salary estimates are based on 9 Marks & Spencer salaries received from various employees of Marks & Spencer. Marks & Spencer employees rate the overall salary and benefits package 3.7/5 stars.
What is the highest salary in Marks & Spencer?
The highest-paying job at Marks & Spencer is a General Manager with a salary of ₹24 Lakhs to ₹85 Lakhs per year. The top 10% of employees earn more than ₹15.49 lakhs per year. The top 1% earn more than a whopping ₹55 lakhs per year.
What is the minimum salary in Marks & Spencer?
Minimum salary at Marks & Spencer depends on the role you are applying for. For Customer Service Associate the minimum salary is ₹2.5 Lakhs to ₹4 Lakhs per year, and for Customer Service Assistant the minimum salary is ₹2.5 Lakhs to ₹4.5 Lakhs per year and so on.
What is the salary package for freshers in Marks & Spencer?
The average salary at Marks & Spencer for freshers varies from ₹2.8 Lakhs to ₹3.5 Lakhs per year for Customer Service Associate and ₹2.5 Lakhs to ₹3.2 Lakhs per year for Customer Service Assistant.
What is the notice period at Marks & Spencer in Customer Success, Service & Operations Department in Gurgaon / Gurugram?
According to AmbitionBox, 50% of the Marks & Spencer employees in Customer Success, Service & Operations Department in Gurgaon / Gurugram reported a notice period of 1 Month, 25% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 8 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Marks & Spencer , Gurgaon / Gurugram is INRunlock blur . Salary estimates are based on 9 Marks & Spencer latest salaries received from various employees of Marks & Spencer.

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