This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 23 Apr, 2023
Overall Rating
3.4/5
How AmbitionBox ratings work?
Category Ratings
4.2
Company culture
3.4
Job Security
3.4
Salary & Benefits
3.4
Work-Life balance
3.4
Skill development
3.4
Work Satisfaction
1.0
Promotions/Appraisal
Kserve Bpo is rated
3.4 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Kserve Bpo is rated
3.4 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
Customer Service Associate in
Ashar IT
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Apr 2023
Likes
TL is too supportive
Dislikes
Exceeding the break
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Thane
Sales & Marketing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Apr 2021
Likes
Worst Bpo
Dislikes
The Management Not Earlierly Resolve Issues it should be cleared
Work Details
The Job Profile Is Different And I Received Chance For Experiencing Opportunity.
Work days: Alternate Saturday off
(Flexible Timings)
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Sales Executive in
Mumbai (working remotely)
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Good atmosphere with good community and senior they helps for completing the targets and give the opportunity for lots of incentives.
Dislikes
Late sitting. Leave problem
Customer Service Executive in
Thane
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 16 Oct 2023
Likes
How the company values the importance of teamwork and high job satisfaction.
I enjoy the work environment and company culture in my present role.
Dislikes
Job insecurity, Favoritism, Unfair Pay.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
Thane
Full Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Mar 2024
Likes
Work Environment
Dislikes
Washroom hygiene can be improve
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Mumbai
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Sep 2024
Likes
The process Eurokids B2C was awesome
Dislikes
Canteen was not good
Team Lead in
Thane
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 May 2023
Likes
Nothing
Dislikes
I can write a volume here. Everything about the company is hateful. They pretend to be a BPO, but they are just a sweatshop. I left in a month at the role of Sr Team Leader, because they made me work 12 hours a day! They didn't have any other STL and I was supposed to cover an 18 hrs US shift. They also paid me a pittance. The client was horrified to, but as he was getting cheap rates, didn't do anything. Anyway, the client never had any say so in day to day running of the vendor.
Finally I lost my cool and punched my boss, when he demanded (not asked, mind you!) of me to extend 3 more hours with my regular 12 hours. Was terminated happily. 😊☝
Furthermore they don't have a cafeteria or an oven. They don't even have a coffee machine....Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Team Lead in
Thane
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 07 May 2023
Likes
Nothing......
Dislikes
Ev er thi ng .
Customer Service Representative in
Thane
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Feb 2023
Likes
Ontime Salary
Dislikes
Promotions & Appraisals
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Thane
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 13 Aug 2023
Likes
Work place is ok
Dislikes
In my process there was lot of work and pressure and less employees
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Thane
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Aug 2020
Likes
I was working from last 7 months in kserve bpo no proper sallery on time they treat there employees like hell team leader never thinks about this issue .In covid 19 office hr call me after 1.5 months they call me forcing me to give rezine they didn't given me the salary of it I told them why did nt u told me in advance that we are terminating the employees at list we can search a new job I will never suggest some one to join this kserve bpo...Read More
Dislikes
I was working from last 7 months in kserve bpo no proper sallery on time they treat there employees like hell team leader never thinks about this issue.In covid19 office HR called me after 1.5 months they call me forcing me to give rezine they didn't given me the salary of it I told they why didn't u told me in advance that we can'tpay u the salary any more and u have to give the rezine .if they told in advance at list we search job in some another office .I will never suggest some one to join kserve bpo ....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive in
Thane
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Jul 2020
Likes
Sorry but in my whole life I never seen this type of bull shit company In the time of covid 19 where company support there employs in that case Kserve gave a big kick to there employs. They didn't provide our salary nor the job to continue even they did refunds our paid holiday amount till yet nor the referral amount.
Dislikes
Kserve is the company who only look there own profit they don't support there employs they don't have any accurate information or calculations for employees holiday or leave they deduct many of salary amounts with wrongly information regarding presents and absence.Kserve never refunds paid holiday amount or any reference amount thatthey promise to their employees. Even they never distributed proper incentives....Read More
Work Details
Work days: Rotational Shift
Other Kserve Bpo Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
CSR Executive in
Thane
Full Time
·
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Aug 2024
Likes
very good environment and supportive management
Dislikes
no pickup and drop service
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Business Development Executive in
Thane
Full Time
·
BD / Pre Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 26 Sep 2024
Likes
Work hours are flexible
Dislikes
work load is more than expected
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Assistant Training and Quality Manager in
Mumbai
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Lady washroom are like public toilet there is no basic hygiene
Dislikes
Lady washroom unhygienic
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Manager Hrbp in
Thane
Full Time
·
Employee Relations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Supportive management team and working culture
Dislikes
No
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Manager in
Thane
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Mar 2024
Likes
Management, People connect, Growth, Culture
Dislikes
There is no such thing, I have yet faced with
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Manager in
Mumbai
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Salary credited on 1st or 2nd of every month
Dislikes
No job security for supervisor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
CSR Executive in
Thane
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 13 Aug 2024
Likes
Help people getting g job
Dislikes
Pressure
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Back Office Executive Administration Executive in
Thane
Full Time
·
Procurement & Purchase Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 13 Jun 2024
Likes
Work time
Dislikes
All things not good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Manager in
Thane
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 11 Oct 2024
Likes
All good workwise
Dislikes
Hygiene issues
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
AM Human Resource in
Thane
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Aug 2024
Likes
Environment and Culture
Dislikes
Nothing is there to dislike
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Kserve Bpo's Customer Service Associates
How is Kserve Bpo to work for?
Kserve Bpo is rated 3.4 out of 5, based on 2 reviews by employees on AmbitionBox.
Kserve Bpo is known for Company culture which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Kserve Bpo read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Kserve Bpo?
According to AmbitionBox ratings, Kserve Bpo employees rate its salary and benefits as 3.4 out of 5. You can know more about Kserve Bpo Salaries at AmbitionBox
How is the work culture at Kserve Bpo?
Work culture is rated 4.2 at Kserve Bpo by 2 employees. While job security is rated 3.4 and work-life balance is rated 3.4 at Kserve Bpo. Read detailed reviews by employees of Kserve Bpo on AmbitionBox.