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Filter reviews by Kserve Bpo Customer Service Representative Reviews
Rating distribution
Category Ratings
Job security
Salary
Work-life balance
Skill development
Work satisfaction
Company culture
Promotions
What employees say about Kserve Bpo?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
75% employees reported
Flexible timing
40% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
1 reviews
Rated by Men
3 reviews
Jobseekers also viewed
5 reviews found
Customer Service Representative in Thane
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Ontime Salary
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Promotions & Appraisals
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Service Representative in Wagle estate
Full Time
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice environment cool staff
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
Nothing but..
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Representative in Thane
Calling Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing good as such
Dislikes
Unprofessional behaviour, parcal behaviour,
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
One of the worst
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Service Representative in Thane
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Environment is good provides a neccessary goods sanitizer mask etc
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Only Tea and coffee was not there
Work Details
Good
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Representative in Thane west
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's my 1st job in BPO sector. Good environment. good TL. Overall I like work with kserv.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Saturday (Strict Timings)
Top trending discussions
Similar Designation Reviews
Sales Executive in Mumbai (working remotely)
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good atmosphere with good community and senior they helps for completing the targets and give the opportunity for lots of incentives.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Late sitting. Leave problem
Customer Service Executive in Thane
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
How the company values the importance of teamwork and high job satisfaction. I enjoy the work environment and company culture in my present role.
- Salary - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Job insecurity, Favoritism, Unfair Pay.
- Job security - Bad
- Promotions - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Deputy Manager in Thane
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Washroom hygiene can be improve
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Care Executive in Mumbai
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The process Eurokids B2C was awesome
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Canteen was not good
Customer Care Executive in Thane
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like my work, Environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Team Lead in Thane
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
I can write a volume here. Everything about the company is hateful. They pretend to be a BPO, but they are just a sweatshop. I left in a month at the role of Sr Team Leader, because they made me work 12 hours a day! They didn't have any other STL and I was supposed to cover an 18 hrs US shift. They also paid me a pittance. The client was horrified to, but as he was getting cheap rates, didn't do anything. Anyway, the client never had any say so in day to day running of the vendor. Finally I lost my cool and punched my boss, when he demanded (not asked, mind you!) of me to extend 3 more hours with my regular 12 hours. Was terminated happily. 😊☝ Furthermore they don't have a cafeteria or an oven. They don't even have a coffee machine....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Team Lead in Thane
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing......
Dislikes
Ev er thi ng .
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Service Executive in Thane
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work place is ok
Dislikes
In my process there was lot of work and pressure and less employees
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Care Executive in Thane
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I was working from last 7 months in kserve bpo no proper sallery on time they treat there employees like hell team leader never thinks about this issue .In covid 19 office hr call me after 1.5 months they call me forcing me to give rezine they didn't given me the salary of it I told them why did nt u told me in advance that we are terminating the employees at list we can search a new job I will never suggest some one to join this kserve bpo...Read More
Dislikes
I was working from last 7 months in kserve bpo no proper sallery on time they treat there employees like hell team leader never thinks about this issue.In covid19 office HR called me after 1.5 months they call me forcing me to give rezine they didn't given me the salary of it I told they why didn't u told me in advance that we can'tpay u the salary any more and u have to give the rezine .if they told in advance at list we search job in some another office .I will never suggest some one to join kserve bpo ....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Customer Service Associate in Ashar IT
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
TL is too supportive
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Exceeding the break
- Promotions - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Other Kserve Bpo Reviews
CSR Executive in Thane
Full Time
CSR & Sustainability Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
very good environment and supportive management
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
no pickup and drop service
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Business Development Executive in Thane
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work hours are flexible
- Salary - Good
- Job security - Good
Dislikes
work load is more than expected
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Manager Hrbp in Thane
Full Time
Employee Relations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Supportive management team and working culture
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Assistant Manager in Thane
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Management, People connect, Growth, Culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is no such thing, I have yet faced with
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Assistant Manager in Mumbai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary credited on 1st or 2nd of every month
Dislikes
No job security for supervisor
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
CSR Executive in Thane
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Help people getting g job
- Salary - Good
Dislikes
Pressure
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Back Office Executive Administration Executive in Thane
Full Time
Procurement & Purchase Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work time
Dislikes
All things not good
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Assistant Manager in Thane
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All good workwise
- Salary - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Hygiene issues
- Skill development - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Assistant Training and Quality Manager in Mumbai
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything very bad ladys washroom it's like public toilet
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
AM Human Resource in Thane
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Environment and Culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing is there to dislike
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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AmbitionBox has 5 Kserve Bpo reviews submitted by Kserve Bpo employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Kserve Bpo is the right company for you. 75% of employees reported t...he working days at Kserve Bpo as Monday to Saturday. 60% employees reported the work timings at Kserve Bpo as Strict timing. Read more- Home >
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