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Kserve Bpo

Compare

3.7

based on 108 Reviews

Filter reviews by

Kserve Bpo Customer Care Executive Reviews

Updated 2 Jan, 2025

Overall Rating

4.0/5

based on 4 reviews

Rating distribution

1 (25.0%)

2 (50.0%)

0 (0%)

1 (25.0%)

Category Ratings

4.0

Company culture

4.0

Job security

4.0

Salary

4.0

Work-life balance

4.0

Skill development

4.0

Promotions

4.0

Work satisfaction

What employees say about Kserve Bpo?

Insights from employee reviews on AmbitionBox

Gender based rating

4.5

Rated by Women

3 reviews

1.0

Rated by Men

1 reviews

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4 reviews found

Sort by: Popular

Customer Care Executive in Mumbai

Full Time

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Sep 2024

Likes

The process Eurokids B2C was awesome

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Canteen was not good

Customer Care Executive in Thane

Full Time

Data Science & Machine Learning Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Jan 2025

Likes

I like my work, Environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Customer Care Executive in Thane

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Aug 2020

Likes

I was working from last 7 months in kserve bpo no proper sallery on time they treat there employees like hell team leader never thinks about this issue .In covid 19 office hr call me after 1.5 months they call me forcing me to give rezine they didn't given me the salary of it I told them why did nt u told me in advance that we are terminating the employees at list we can search a new job I will never suggest some one to join this kserve bpo...Read More

Dislikes

I was working from last 7 months in kserve bpo no proper sallery on time they treat there employees like hell team leader never thinks about this issue.In covid19 office HR called me after 1.5 months they call me forcing me to give rezine they didn't given me the salary of it I told they why didn't u told me in advance that we can'tpay u the salary any more and u have to give the rezine .if they told in advance at list we search job in some another office .I will never suggest some one to join kserve bpo ....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Care Executive in Mumbai

CSR Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 08 Dec 2018

Likes

Good working environment

Salary - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Good

Top trending discussions

View All

Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

Got a question about Kserve Bpo?

Ask anonymously on communities.

Similar Designation Reviews

Sales Executive in Mumbai

Full Time

CSR & Sustainability Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 11 Mar 2025

Likes

Nothing

Dislikes

Salary is not good Payout is not proper

Salary - Bad
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Sales Executive in Mumbai (working remotely)

Full Time

Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Dec 2024

Likes

Good atmosphere with good community and senior they helps for completing the targets and give the opportunity for lots of incentives.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Late sitting. Leave problem

Customer Service Executive in Thane

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 16 Oct 2023

Likes

How the company values the importance of teamwork and high job satisfaction. I enjoy the work environment and company culture in my present role.

Salary - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Job insecurity, Favoritism, Unfair Pay.

Job security - Bad
Promotions - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Deputy Manager in Thane

Full Time

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2024

Likes

Work Environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Washroom hygiene can be improve

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead in Thane

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 May 2023

Likes

Nothing

Dislikes

I can write a volume here. Everything about the company is hateful. They pretend to be a BPO, but they are just a sweatshop. I left in a month at the role of Sr Team Leader, because they made me work 12 hours a day! They didn't have any other STL and I was supposed to cover an 18 hrs US shift. They also paid me a pittance. The client was horrified to, but as he was getting cheap rates, didn't do anything. Anyway, the client never had any say so in day to day running of the vendor. Finally I lost my cool and punched my boss, when he demanded (not asked, mind you!) of me to extend 3 more hours with my regular 12 hours. Was terminated happily. 😊☝ Furthermore they don't have a cafeteria or an oven. They don't even have a coffee machine....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Team Lead in Thane

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 May 2023

Likes

Nothing......

Dislikes

Ev er thi ng .

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Representative in Thane

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Feb 2023

Likes

Ontime Salary

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Promotions & Appraisals

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Thane

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 13 Aug 2023

Likes

Work place is ok

Dislikes

In my process there was lot of work and pressure and less employees

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Mumbai

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 07 Feb 2025

Likes

K serve is a good bpo for the upcoming new star who are willing to start there career

Salary - Good
Work satisfaction - Good
Company culture - Good

Dislikes

there is nothing about dislike which I have to say management team are where supporting

Work Details

Work policy: NA

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Ashar IT

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 Apr 2023

Likes

TL is too supportive

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Exceeding the break

Promotions - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Other Kserve Bpo Reviews

CSR Executive in Thane

Full Time

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Aug 2024

Likes

very good environment and supportive management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

no pickup and drop service

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Business Development Executive in Thane

Full Time

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Work satisfaction

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Company culture

3.0

Work-life balance

posted on 26 Sep 2024

Likes

Work hours are flexible

Salary - Good
Job security - Good

Dislikes

work load is more than expected

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Assistant Manager in Thane

Full Time

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posted on 26 Mar 2024

Likes

Management, People connect, Growth, Culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no such thing, I have yet faced with

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Assistant Manager in Mumbai

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Overall Rating

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Category Ratings

1.0

Salary

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Skill development

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Job security

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Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Oct 2024

Likes

Salary credited on 1st or 2nd of every month

Dislikes

No job security for supervisor

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

BPO Executive in Mumbai

Full Time

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Overall Rating

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Category Ratings

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Salary

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Skill development

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Job security

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Promotions

5.0

Work satisfaction

5.0

Company culture

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Work-life balance

posted on 20 Dec 2024

Likes

Very helpful company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Payment is very less and help is not provided on time

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

CSR Executive in Thane

Full Time

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 13 Aug 2024

Likes

Help people getting g job

Salary - Good

Dislikes

Pressure

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

HR Manager in Mumbai

Full Time

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Overall Rating

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Category Ratings

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Salary

5.0

Skill development

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Job security

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Promotions

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Work satisfaction

5.0

Company culture

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posted on 19 Feb 2025

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Back Office Executive Administration Executive in Thane

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Overall Rating

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posted on 13 Jun 2024

Likes

Work time

Dislikes

All things not good

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Assistant Manager in Thane

Full Time

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Overall Rating

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Category Ratings

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Skill development

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Job security

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Promotions

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Company culture

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Work-life balance

posted on 11 Oct 2024

Likes

All good workwise

Salary - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Hygiene issues

Skill development - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Assistant Training and Quality Manager in Mumbai

Full Time

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Overall Rating

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Category Ratings

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Salary

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Skill development

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Job security

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Promotions

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Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Jan 2025

Likes

Nothing

Dislikes

Everything very bad ladys washroom it's like public toilet

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Kserve Bpo Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Kserve Bpo reviews submitted by Kserve Bpo employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Kserve Bpo is the right company for you.