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Athena BPO

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3.2

based on 724 Reviews

Video summary

Filter reviews by

Athena BPO Customer Service Associate Reviews

Updated 28 Dec, 2024

Overall Rating

3.7/5

based on 9 reviews

Rating distribution

4 (44.4%)

2 (22.2%)

1 (11.1%)

Category Ratings

3.5

Job security

3.5

Work satisfaction

3.4

Company culture

3.4

Skill development

2.5

Work-life balance

2.3

Salary

2.2

Promotions

What employees say about Athena BPO?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

42% employees reported

Flexible timing

43% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

3 reviews

4.2

Rated by Men

5 reviews

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9 reviews found

Sort by: Popular

Customer Service Associate in Mumbai

Full Time

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 28 Dec 2024

Likes

Culture driven work

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Easy termination and every judgement

Salary - Poor
Promotions - Poor
Work-life balance - Poor

Customer Service Associate in Mumbai

Full Time

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 06 May 2023

Likes

Some good friends and cordinate

Dislikes

Dislike everything

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Bangalore / Bengaluru

Credit card Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Apr 2019

Likes

Friendly nature and easy to work. It's a best place for start up work life

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary is main dislike in this company

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Andheri sakinaka

Sales & Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 May 2021

Likes

Only u'll get friends for lifetime but nothing more u'll get from athena nothing good to share abt athena n working experience

Dislikes

Started working here as an csr worst experience i had working here they don't have manners to talk with agenst they don't even feel wrong when they talk rudely they think they are always right they don't even give sallery on time worked here for 4 months in which only 1month i got my salllery in acc else i hv get it by cheque n evenin lockdown they want agents to travel to office where agent are living far from office n they want agents to cm office n collect cheque in lockdown they want agents to travel from nalasopara to andheri sakinaka for just taking n cheque total worst experience working here in Eureka forbes Limited will never recommend anyone to join Eureka forbes Limited even if they are giving high sallery even they are not giving incentive of agent's on time when the client has approved our incentive of jan and feb in march month but bcuz of they are afraid that thr is lockdown and they will not get agents to login they are not giving agents incentive.. they just keep on saying do this or we'll take action do that or we'll take action as if we are thieving something from athena ..it just horrible working experience here in eureka Forbes limited process...Read More

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Worst call center experience

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Benglore

Bengalore Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 19 Oct 2020

Likes

Nthng

Dislikes

They I ll take our work not give any ot amount n not supporting staff

Salary - Bad
Skill development - Poor
Job security - Poor
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Chandivli, Mumbai

Full Time

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 Dec 2022

Likes

The training they provided was very good

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Saturday working

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Associate in Mumbai

FINANCE Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Dec 2018

Likes

GOOD

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

GOOD

Work Details

GOOD

Work days: Rotational Shift (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about Athena BPO.

Customer Service Associate in Bangalore / Bengaluru

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Feb 2019

Likes

Good trainer like Swetha madam

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Discover interview dos and don'ts from real experiences

Customer Service Associate in Sector 58, C39, Noida

Balance inquiry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Nov 2021

Likes

Working in this company increases the ability of the candidate to speak and bear

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I have no issue for this company. This is best

Work Details

It have banking

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

We have good speaking skills.

Top trending discussions

View All

Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Athena BPO Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Athena BPO reviews submitted by Athena BPO employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Athena BPO is the right company for you. 42% of employees reported t...Read more