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Filter reviews by Athena BPO Customer Service Associate Reviews
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What employees say about Athena BPO?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
42% employees reported
Flexible timing
43% employees reported
No travel
100% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
5 reviews
Jobseekers also viewed
9 reviews found
Customer Service Associate in Mumbai
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture driven work
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Easy termination and every judgement
- Salary - Poor
- Promotions - Poor
- Work-life balance - Poor
Customer Service Associate in Mumbai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Some good friends and cordinate
Dislikes
Dislike everything
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Bangalore / Bengaluru
Credit card Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Friendly nature and easy to work. It's a best place for start up work life
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary is main dislike in this company
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Andheri sakinaka
Sales & Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only u'll get friends for lifetime but nothing more u'll get from athena nothing good to share abt athena n working experience
Dislikes
Started working here as an csr worst experience i had working here they don't have manners to talk with agenst they don't even feel wrong when they talk rudely they think they are always right they don't even give sallery on time worked here for 4 months in which only 1month i got my salllery in acc else i hv get it by cheque n evenin lockdown they want agents to travel to office where agent are living far from office n they want agents to cm office n collect cheque in lockdown they want agents to travel from nalasopara to andheri sakinaka for just taking n cheque total worst experience working here in Eureka forbes Limited will never recommend anyone to join Eureka forbes Limited even if they are giving high sallery even they are not giving incentive of agent's on time when the client has approved our incentive of jan and feb in march month but bcuz of they are afraid that thr is lockdown and they will not get agents to login they are not giving agents incentive.. they just keep on saying do this or we'll take action do that or we'll take action as if we are thieving something from athena ..it just horrible working experience here in eureka Forbes limited process...Read More
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Worst call center experience
Work timings: Strict Timings
Work related travel: This is a desk job.
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Customer Service Associate in Benglore
Bengalore Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nthng
Dislikes
They I ll take our work not give any ot amount n not supporting staff
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Service Associate in Chandivli, Mumbai
Full Time
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The training they provided was very good
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Saturday working
Work Details
Work days: Monday to Saturday (Strict Timings)
Customer Service Associate in Mumbai
FINANCE Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
GOOD
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
GOOD
Work Details
GOOD
Work days: Rotational Shift (Flexible Timings)
Customer Service Associate in Bangalore / Bengaluru
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good trainer like Swetha madam
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No
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Customer Service Associate in Sector 58, C39, Noida
Balance inquiry Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working in this company increases the ability of the candidate to speak and bear
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I have no issue for this company. This is best
Work Details
It have banking
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employee Benefits
We have good speaking skills.
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Similar Designation Reviews
Customer Care Executive in Mumbai
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Athena❌️ Paise Lootne Wali Company ✅️
Dislikes
Athena❌️ Paise Lootne Wali Company✅️ Employees over here are very rude, they doesn't know how to even talk to anyone.Please learn how to talk. Thier Hobby is to eat everyone's money..
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Telecalling Executive in Mumbai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
They give your salary in cheque if you not done your target well. TL also use bad words when you not done target.There is no incentives.Not satisfied
- Salary - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Team Lead in Mumbai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Support staff is very good
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Increments time not fixed
- Promotions - Poor
Work Details
Work related travel: This is a desk job.
Customer Service Executive in Mumbai
Full Time
Investment Banking, Private Equity & VC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
- Promotions - Bad
- Work-life balance - Bad
Overall Rating
Customer Service Executive in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
- Promotions - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Customer Service Executive in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Sales Manager in Mumbai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Customer Service Executive in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Excellent
Dislikes
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Customer Service Manager in Mumbai
Full Time
Facility Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Customer Service Executive in Mumbai
Full Time
Legal Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good for freshers to develop communication skills
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Canteen
Work Details
Work days: Monday to Saturday (Flexible Timings)
Other Athena BPO Reviews
Tele Marketing Executive in Mumbai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work environment was very Cultivated and the best part is everyone is supported to each other
- Promotions - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Typical Call Centre just Rush calling calling and calling the worst part is no Saturday leaves and for leave approval inform first of TL or Manager thinks it's important than only you can take the leave or else
- Company culture - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Tele Marketing Executive in Mumbai
Full Time
Lending Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Very mean people, Don't give salary on time , No incentives just to cover their budget will keep fake incentive structure. And the VP and top mangers are involved in all this politics.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Call Centre Customer Service Representative in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like in this company this company is so bad, I'm taking about the Athena BPO which is located in Sakinaka Crescent Building 6th & 7th floor
Dislikes
Every possible reason for hating this company as I tell you on my likes section
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Telecaller in Mumbai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Chandivali Symphony IT Park's Athena BPO branch is the worst. The management, including the manager and TL, are TOXIC un supportive,liars and have a cheap mindset. The company has cheap bosses.
Dislikes
Don't work at that company every management is worst policy worst.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Collections Executive in Mumbai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
At the time of interview they will show you all positive thing after that training they will use abuse language also he will not provide salary on time and he also not provide salary when you live the company SO I REQUEST YOU ALL DON'T GO THERE FOR JOB
Dislikes
This company is not good all of you don't go there for job he has just making fool the employe not provide any facility only use abuse language on a floor including operation manager on tata capital processes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Senior MIS Executive in Mumbai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
I have worked in Athena for 2 years but that is also very difficult because the culture here is very useless, they reduce the working hours by 12 hours and call in sick and also reduce the Sundays and if someone makes you leave then The salary is put on hold and if you absent for three to four days due to any circumstances then he absconds and the salary is not even given.
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Human Resource and Administration Executive in Mumbai
Full Time
Compensation & Benefits Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing about to like
Dislikes
-Fraud -No Transparency -Nothing documented -No one is supporting -Leave policy is worst, No carry forward -Nothing is process oriented -Even One level down from the LALA type company. I would not recommend this company to anyone your career will be destroyed.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Agent in Mumbai
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
God bless that poor agents from that evil management
Dislikes
Forced me to resign and made my career gap for 1 year i m in trauma because of that toxic manager and idiot toxic and evil tL and head mrs their boss is taking their side and don't trust them ask for assuraty although they don't give assuraty cheap people
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Verifier in Mumbai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Skill development, how to sell any product, how to speak with customer.
- Job security - Excellent
- Company culture - Good
Dislikes
No incentives no increment, HR only focus on hiring they will tell u all lies during hiring process during my time they said u will get increment of 2000 after 1 year but they only incremented 1500 and also said u will get incentives never received incentives. Timing is major issue i u r girl or boy they will make to extend 1 or more than 1 hr apart from 9 hr of woring without any overtime. No holidays no leave. Promotion without increment....Read More
- Salary - Bad
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Back Office Executive in Mumbai
Full Time
Legal Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My pervious Team Batch 2022 team batch and comfort zone
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
Security miss behave and canteen admin prabhu way of talking not proper security guard miss behave every agents
- Promotions - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Athena BPO Reviews by Designations
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 9 Athena BPO reviews submitted by Athena BPO employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Athena BPO is the right company for you. 42% of employees reported t...he working days at Athena BPO as Monday to Saturday. 57% employees reported the work timings at Athena BPO as Strict timing. Read more- Home >
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