KPI Partners Hyderabad / Secunderabad Reviews

Employer’s Response

Thank you for taking the time to share your feedback with us, and We take all feedback seriously and are committed to addressing your concerns. Regarding the points you raised about our Background Verification (BGV) process and job security, we want to clarify our approach to ensure transparency and integrity in our hiring practices. We have a robust BGV system in place to verify the credentials and work experience of all candidates before they join our company. This is to maintain a high standard of ethics and authenticity within our workforce. If, during the BGV process, we discover any candidate who has provided false or misleading information regarding their work experience, it results in immediate termination. We have a zero-tolerance policy towards such practices, as it undermines the trust we place in our employees. In cases where a candidate's performance is satisfactory, and the management approves, we do review the situation if they are found to have misrepresented their experience to negotiate a higher package. In such instances, we strive to find a fair resolution by either adjusting the package accordingly or, if necessary, parting ways amicably. Our priority is to maintain an environment of integrity and transparency for all our employees. We value the trust and dedication of our team members, and we are continuously working to improve our processes to ensure a positive and secure work experience for everyone. We would like to extend an invitation to discuss your concerns further. Please feel free to reach out to our HR department, and we will be more than willing to address any specific issues you may have faced during your time with us.

Employer’s Response

Thank you for taking the time to share your feedback. We understand that you have concerns regarding our work-from-home policy, communication gaps in management, job security, and accountability. We appreciate the opportunity to address these issues and provide some clarity. Firstly, we would like to emphasize that we offer one of the best packages in the industry to our employees. We understand the importance of providing competitive compensation and benefits to attract and retain top talent. We continuously strive to ensure that our employees are fairly rewarded for their hard work and dedication. Regarding the work-from-home policy, we would like to clarify that remote work was made available to all employees since the onset of the COVID-19 pandemic. While we have transitioned back to working from the office for some positions, remote work is still an option for our employees who meet the necessary criteria. We believe in providing flexibility wherever possible to ensure a healthy work-life balance. Communication is crucial within any organization, and we have a well-defined hierarchy in place to address this. Our communication channels include leads, managers, and directors who act as points of contact for employees. Additionally, our Human Resources (HR) department is always available to provide assistance and support when needed. We encourage our employees to utilize our feedback box and monthly AHM meeting to raise any concerns they may have. We value open dialogue and strive to maintain transparency throughout the organization. We understand the importance of job security and accountability. While we make every effort to provide a stable and secure work environment, it's important to note that in exceptional cases, decisions may be made to part ways with underperforming employees. However, these decisions are not taken lightly and are based on a thorough assessment, which includes multiple chances for improvement, corporate training programs, and a dedicated Learning and Development (L&D) initiative. Our aim is to support employees in their professional growth and success. We appreciate your feedback and take it seriously. We are constantly working to improve our processes and address any concerns raised by our employees. If you have any further concerns or suggestions, we encourage you to reach out to our HR department directly. We value your input and remain committed to providing a positive and rewarding work environment for all our employees. Thank you again for sharing your thoughts.

Employer’s Response

Thank you for taking the time to leave a review. We understand that the current market situation has been challenging for everyone, and we are doing our best to support our employees during these uncertain times. In the event that something does go wrong, we are committed to ensuring that our employees are fairly compensated for their hard work. With that said, we do face certain limitations when it comes to sustaining employees who have been on the bench for an extended period of time without participating in any activities or successfully cracking interviews after months of training. While we would love to provide employment opportunities for all of our candidates, our ability to sustain employees who are not actively contributing to our business can be difficult in such a competitive market. We appreciate your understanding and hope that you will continue to support us as we navigate these challenges. Please don't hesitate to reach out to us if you have any further questions or concerns. If you still have any questions you can always contact the KPI HR team with any concerns at hrindia@kpipartners.com. Thanks

Employer’s Response

Thanks for the feedback. We are glad you felt positive while working at KPI. We are making efforts to improve employee well-being and it is great to see that our efforts aren’t going unnoticed. Thank you for staying positive!

Employer’s Response

Thanks for the feedback. We are glad you felt positive while working at KPI. We are making efforts to improve employee well-being and it is great to see that our efforts aren’t going unnoticed. Thank you for staying positive!