Kotak Mahindra Bank Telesales Associate Reviews

Likes

Kotak Bank is a good organization where I can learn more and improve my skills but without CTS increase not possible for me to survive here .

Dislikes

CTC is very poor from others Bank

Work Details

Work policy: Fully work from office or field

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Likes

Kotak is good brand and bank

Dislikes

There is no work life balance here On weekends upper management wants us to work ..brnach opening time is 9.30 but closing time is never decided. Also working culture is too toxic . upper managementss are totally envoled in these types of activities happening in branches ..workers have also thier personal lives we also want to spendquality time with our families but here - Only we are doing गधा मजदुरी....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Product knowledge and skill development all teams are supportive...and environment also good

Dislikes

Salary is not good and never hike for promotion and CTC

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing. We have immense pressure from mangement, long con calls. We spent our half day on con calls rest half day to explain why our productivity is low... Moreover in the morning we received one direction and in the evening another.

Dislikes

They just hire people without any scrutiny just to fulfill the seats.

Likes

Nothing to like about this company

Dislikes

Overall worst experience working here, nobody support for any kind of clarification, no customer satisfaction. If customer asking for any service they ask us to ignore and go for next customer, they just want business end of the day. They just give false information and sell products to customers

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Ascend program and Kotak uber service for women but that too have been reduced to 5 times uber drop service in a month

Dislikes

There is no work life balance working till late , too much pressure , partiality, bad infrastructure, politics , hard core sales pressure

Likes

Nothing

Dislikes

Incompetent Senior management they don't have basic knowledge ad well as not able to drive the team even they are not ethical also

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

It is like government job, no pressure from seniors Until you are D0 or E0 employee

Dislikes

The only problem was less salary as compared to other banks and nbfc fresher employee salary

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Housekeeping people work all time

Dislikes

TLs and Tms will tell officers to stay logged in for more 2 hours post shift. And if anyone don't do then they will marked as LOP. They tell inbound officers to do Sales.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

There is nothing much to like except you may see a level of job security if you're doing good in ops or sales work

Dislikes

Almost every aspect of the job that includes culture, managers, management, decisions, promotions, salary, all other perks, work life balance is NIL, kissing of Manger's hand may allow you to grow mostly, a company with worst management who doesn't even care for employees and men who are working hard. Please do not join if you have some other better options in hand

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

In Kotak Bank some changes is good like most of the process going online for the customer and also for employees like online saving and current account opening

Dislikes

Kotak Ground level culture too bad even if you raise any concern regarding supervisor's behaviour like way of talking nobody interested into listening your concern..

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like worst bank in my last 15 yrs.SH head daily basis Connect with BM and Sell the Products like Vegetable market.

Dislikes

Yes I am not interested to Work in Kotak Bank

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing much

Dislikes

They ask you to work on saturdays even it's 2nd and fourth Saturday, Business heads will not bare any pressure they directly show on you what ever they get, there will be no business strategy or planning, digitally account creations are slow, customer service issues are more that follows long procedure, no coordination with other departments, LI pressure will be very high, slow growth structure and learning modules will not help you to build skills, HR plays a weeker role in Kotak, they take anonymous feedbacks and they will inform who has given, management changes will be very frequent, Target structure (SOP) will be keep changing every two months even they will get confused and how to give incentive, attrition rate will be high, people come to kotak just for salary change and and they will survive hardly for one year and they tend to move earlier but they don't want to spoil resume so they will somehow survive there, they don't value your contribution to the bank....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Likes

Salary, Skill Development, promotions.

Dislikes

Managers who are not following the company policy. Too much process in account opening and POS. Customer funds are getting hold in the individual current accounts for like 12 months or 13 months. Ridiculous. Worst service provider to the customers. The bank is giving priority to sales only. Not for service.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Positive work culture, good work-life balance, clear career growth path, opportunities for skill development, supportive leadership, and a focus on innovation within the banking but This Key account manager I am not like and all things like you any time team managar any time change

Dislikes

Key account manager I am not like actually very disappointed and Location managar not

Likes

Nothing

Dislikes

In their forex team, Manager kamia sharma🤢🤮 do partiality and only stand for her one pet junior staff. She do partiality which demotivates other remaining staff. Her manager also support her and complaints against here are not addressed by the seniors.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.