Kotak Mahindra Bank Service Quality Manager Reviews
Updated 29 Apr, 2022
Overall Rating
5.0/5
based on 1
review
Rating distribution
Category Ratings
5.0
Company culture
5.0
Job security
5.0
Salary
5.0
Work-life balance
5.0
Skill development
5.0
Promotions
5.0
Work satisfaction
Kotak Mahindra Bank is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction wit
...
Read more
Kotak Mahindra Bank is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Deputy Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 31 Jan 2025
Likes
do you like in your office?
Social Scene. Many of us spend more time at work than anywhere else. We often chat with our colleagues more than we see some friends, so it's no surprise that the office is where so many friendships are formed. Social interaction in the office helps us feel happy at work and connect with our colleagues.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No such a thing everything is good
Work Details
Work timings: Strict Timings
Deputy Manager in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 05 Jan 2025
Likes
I like here hr policies and procedure and also work culture. I had got here promotion managers and management I very helpful.
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Presently I am working in home loan department, I am not satisfied in this department
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Mumbai
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 12 Dec 2024
Likes
Less ppl more work. But it also depends on the manager... If he/she is working there since longggg time... Then that scenario is goin to occur that they will try to get all the things (including work of other teams) by you
Still be expecting your productivity should not be hampered.
Dislikes
Less ppl more work
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
New Delhi
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 11 Dec 2024
Likes
Only the job security which I like but the work life balance and the work culture is becoming worst post the change in the management.
Job security - Good
Dislikes
Lots of work pressure and the managers keep on shouting in the lobby area and management keep on pressurising for sales everyday morning afternoon evening we are engaged in concall with the seniors which impacts our personal life too .
Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
Hyderabad / Secunderabad
Full Time
·
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
3.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Nov 2024
Likes
Worst Company ever I worked ! Company culture is Worst They will Force to Use your own money, if your Target is not Achieved people are there using their own money month and Month, I have seen these Shit things .
Dislikes
Nothing is good there ! Everything is Worst than Worst, I can say I have waste my tenure there .
Salary - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Operations Manager in
Goregaon
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 06 Nov 2024
Likes
There is no work pressure its harmful for your future
Job security - Excellent
Dislikes
Dislike about kotak as per system constraint kotak bank not developed as compared to hdfc axis icici.also so many employees left the job from kotak because kotak gives very less salary to there staff
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work timings: Flexible Timings
Work related travel:This is a desk job.
Deputy Manager in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
2.0
Skill development
4.0
Job security
3.0
Promotions
1.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 03 Nov 2024
Likes
Nothing to like here much
Salary - Good
Job security - Good
Dislikes
So many dis likes which I experienced own they don't have common sense and they see only business don't care about employees and PPL families and superiors just use bad language as they wish nobody cares lot of disrespect to employees no value at all some branches no co ordination between Operations and Sales team Big Gap and lack of knowledge in higher grade Skills and Talents no use in this Bank just need only business tht too Insurance policies and nothing else they don't treat customer properly and service on time not there So many small things is to improve lots of hectic circumstances in Bank to work what I seen within 1 month nearly of 10 to 30+employees resign or abscond after salary They don't have current timing...Read More
Skill development - Poor
Work satisfaction - Bad
Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Ludhiana
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 01 Nov 2024
Likes
People working in Kotak are so lazy they don't even want to work and throw their work in someone's else bucket giving false reasons.
Dislikes
Work culture
Lengthy processes
Getting regular mail for updated processes
Useless paperwork
Baised HR behaviour
10 years Experienced staff having zero knowledge about processes and logical banking
Even RCU auditor is so casual about processes giving statement like "Arre itne process kon follow krta..sirf call confirmation lelo sufficient hai"
Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
Thane
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
2.0
Job security
4.0
Promotions
5.0
Work satisfaction
2.0
Company culture
5.0
Work-life balance
posted on 19 Oct 2024
Likes
Kotak Mahindra Bank is a great work place
Salary - Good
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Work-life balance - Excellent
Dislikes
I don't think that the old employees will take the bank forward, they are trying to sink the bank. If they make such changes then how will the bank progress?
Job security - Poor
Company culture - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Mumbai
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 04 Oct 2024
Likes
Company giving so much time to know the product and process to build your skills. And one thing i was added kotak escalation team was there level 1 level 2 level 3 for alteat cm issues resolved till there.
Skill development - Good
Work satisfaction - Good
Dislikes
Kotak upper management is worst. They are so much giving pressure . if it's not their work also. Making new new rules each and every day.
Company culture - Poor
Other Kotak Mahindra Bank Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Acquisition Manager in
Kolkata
Full Time
·
Editing (Print / Online / Electronic) Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 13 Feb 2025
Likes
Nothing to be liked
Dislikes
Worst working culture and no work life balance only thing they do is complain and no time for going home average shifts of 11 hours
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager in
Bangalore / Bengaluru
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 12 Feb 2025
Likes
No likes
Job security - Good
Dislikes
Everything is dislike...work culture, salary, pramotion,higher level management....Even there is no cabins to sit...I suggest don't work in kotak .
Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Collections Manager in
Bhopal
Full Time
·
Collection Department Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Feb 2025
Likes
Like working kotak Mahindra Bank because of career Growth, traning & Company Culture ,Good Job Security & work life balance.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Assistant Manager in
New Delhi
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 10 Feb 2025
Likes
Only the WTT building
Dislikes
Kotak Mahindra Bank Noida Sector 16, WTT sector only knows partiality. Those who will sit and dance by the words of the senior manager, manager and TL only they are available to survive... Such Patriarchal man centric environment
Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Associate Vice President in
Noida
Full Time
·
Operations, Maintenance & Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 08 Feb 2025
Likes
It's a reputed organization. U get salary at right time.
Job security - Good
Dislikes
Undue work pressure. Working culture is toxic. No recognition or appreciation for good work and no work life balance.
Increment in salary is nominal.
No Promotions to good employees rather are given to those who threatns to resign or on notice period.
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Platinum Relationship Manager in
Mumbai
Full Time
·
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Feb 2025
Likes
They give you training for 6 months. But the older staff who did not go through the training have no idea on how to proceed with the process
Dislikes
They insult and go on telling the CTC to the team members. No empathy. Late sitting. Very slow process
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Assistant Manager in
Pune (working remotely)
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 01 Feb 2025
Likes
Skill development it's Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Work-life balance - Good
Dislikes
Prashlety in Branch
Ambition Box
Ambition Box
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Assistant Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
2.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 31 Jan 2025
Likes
Coordination
Skill development - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
HR rules like Husband and wife should not work in same organization...because of that reason I have exit from the bank....but I need job ... If possible please give me a job opportunity for the other team.
Promotions - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Facility Manager
in
Chennai
Full Time
·
Facility Management Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 31 Jan 2025
Likes
We can improve our skills and have been given space to share our thoughts
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Work-life balance - Good
Dislikes
Not caring about employees salary who were spent more tenure with bank and
Managers favoritism
Salary - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Sales Executive in
Mumbai
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
5.0
Skill development
3.0
Job security
1.0
Promotions
5.0
Work satisfaction
2.0
Company culture
5.0
Work-life balance
posted on 31 Jan 2025
Likes
Product knowledge and skill development all teams are supportive...and environment also good
Skill development - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent
Dislikes
Salary is not good and never hike for promotion and CTC
People also ask about Kotak Mahindra Bank's Service Quality Managers
How is Kotak Mahindra Bank to work for?
Kotak Mahindra Bank is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Kotak Mahindra Bank is known for Company culture which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 5.0 and can be improved. To know first hand how it is like to work at Kotak Mahindra Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Kotak Mahindra Bank?
According to AmbitionBox ratings, Kotak Mahindra Bank employees rate its salary and benefits as 5.0 out of 5. You can know more about Kotak Mahindra Bank Salaries at AmbitionBox
How is the work culture at Kotak Mahindra Bank?
Work culture is rated 5.0 at Kotak Mahindra Bank by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at Kotak Mahindra Bank. Read detailed reviews by employees of Kotak Mahindra Bank on AmbitionBox.