Kotak Mahindra Bank Service Delivery OfficerNew Delhi Reviews
based on 13 reviews
Updated 19 Jan, 2025
Overall Rating
2.7/5
How AmbitionBox ratings work?
Category Ratings
3.2
Job security
3.1
Skill development
2.7
Work satisfaction
2.6
Promotions
2.5
Company culture
2.3
Work-life balance
2.2
Salary
Kotak Mahindra Bank is rated
2.7 out of 5 stars on
AmbitionBox, based on 13 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Kotak Mahindra Bank is rated
2.7 out of 5 stars on
AmbitionBox, based on 13 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
13 reviews found
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Popular
Service Delivery Officer in
New Delhi
Full Time
·
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Jan 2025
Likes
Not like kotak mahindra bank branch culture I am working last four year same branch but present time very worst experience in last 8 month no team work in this branch manager behavior just like a janvar and branch operation mager lady dufer no action no ream work magement
Dislikes
I am working last four year in kitak mahedra bank my brother and mother rip my magement knows all situation in my family I am tring transfer in my home town but no response from hr side and no support for branch manager and operations manager there than dis like this bank culture I am resign
Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Service Delivery Officer in
New Delhi
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
2.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 07 Aug 2023
Likes
Kotak bank Mobile app and net banking is very good i am working in operations department and most of the ruequest and serivice customer needs i guide them very easily through net banking and mobile banking .There is not very much pressure for sales in service department like other banks which is a good thing but that also depends on area and regional manager.
Job security - Good
Promotions - Good
Work satisfaction - Good
Dislikes
Bank is hiring only sales staff and there is shortage of service staff in branches due to which work load pressure on service staff is very high .salary as compared to other banks is very low. There is high chance if you do sales with service you get promoted easily but salary change will be very minimal.The target for SOP or KRA for service team is very tough and unachievable it should be individual target not entire team target....Read More
Salary - Bad
Skill development - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Service Delivery Officer in
New Delhi
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 29 Nov 2023
Likes
Big client base
Job security - Excellent
Dislikes
Late sitting
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Service Delivery Officer in
New Delhi
Full Time
·
Operation & Maintenance Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 01 Dec 2022
Likes
Not in my case
Dislikes
Many things
Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Service Delivery Officer in
New Delhi
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 29 Nov 2021
Likes
Horrible work culture
Dislikes
Everything
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Service Delivery Officer in
New Delhi
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Jun 2020
Likes
In this pendemic situtation bank help us a lot about financially and mentally. Working environment in this situation is well good. When most of the companies deduct salaries of their employees, we got covid travel expenses. Everone is free to take leave and work from home if he/she is not able to join branch or having convence problem.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
I only dislike one thing that growth is much touch in this company. In my case, my supervisor assure me since starting of last financial year that my grade can be change and my salary will get revised but it is still not changed and this is the worst part which i have faced in this company.
Work Details
When i joined kotak i am handling cash but after 10-11 months i moved to trade desk and from then i was looking trade transactions over here. My overall experience is 3 years in this company.
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Service Delivery Officer in
New Delhi
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 23 Feb 2019
Likes
excellent
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
excellent
Work Details
good
Work days: Monday to Saturday
(Flexible Timings)
You are reading trusted reviews. Keep reading to find out more about
Kotak Mahindra Bank.
Service Delivery Officer in
New Delhi
Retail Banking Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 12 Jun 2022
Likes
Nothing
Dislikes
Working Culture, No appreciation for work, Long working hours, Business pressure.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
SDO-authorizer
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.