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Kotak Mahindra Bank

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3.8

based on 16.2k Reviews

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Kotak Mahindra Bank Customer Service Manager New Delhi Reviews

Updated 22 Sep, 2024

Overall Rating

1.7/5

based on 4 reviews

Rating distribution

1 (25.0%)

0 (0%)

1 (25.0%)

Category Ratings

2.0

Job security

1.9

Promotions

1.8

Work-life balance

1.4

Salary

1.4

Skill development

1.0

Company culture

1.0

Work satisfaction

What employees say about Kotak Mahindra Bank?

Insights from employee reviews on AmbitionBox

Gender based rating

3.0

Rated by Women

2 reviews

1.3

Rated by Men

2 reviews

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4 reviews found

Sort by: Popular

Customer Service Manager in New Delhi

Full Time

Service Delivery Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 22 Sep 2024

Likes

Nothing to like at all in Kotak as of now.

Dislikes

Nothing at all, obselete platforms, restrictions on the one which can actually produce quality outputs, immediate seniors and mid management have no vision, no efforts to enhance the service quality, knowledge, platforms etc at all. Above all politics of the highest level.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Customer Service Manager in New Delhi

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 02 Sep 2023

Likes

No salary ..you work like a slog .no raise u leave office at 8-9 even in customer service

Dislikes

Salary and politics

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Manager in New Delhi

Full Time

Banking Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 May 2023

Likes

Nothing is likeable there

Dislikes

Too much expectations from employee without providing any support Unnecessary pressure No such support from the supervisors

Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Manager in New Delhi

Administration Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Sep 2020

Likes

Everything in Kotak Mahindra is excellent whether it's ambeience atmosphere or management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

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Career Advice

2w (edited)

a team lead

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Kotak Mahindra Bank reviews submitted by Kotak Mahindra Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Kotak Mahindra Bank is the right company for you. ...Read more