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Kotak Mahindra Bank

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3.7

based on 17.6k Reviews

Video summary

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Kotak Mahindra Bank Customer Service Executive Mumbai Reviews

Updated 13 Mar, 2025

Overall Rating

1.8/5

based on 6 reviews

Rating distribution

1 (16.7%)

0 (0%)

1 (16.7%)

2 (33.3%)

Category Ratings

2.2

Job security

2.2

Salary

2.2

Skill development

1.8

Company culture

1.8

Promotions

1.5

Work satisfaction

1.3

Work-life balance

What employees say about Kotak Mahindra Bank?

Insights from employee reviews on AmbitionBox

Gender based rating

2.4

Rated by Women

3 reviews

1.2

Rated by Men

3 reviews

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6 reviews found

Sort by: Popular

Customer Service Executive in Mumbai

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 13 Mar 2025

Dislikes

Internal politics

Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations - Other Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 12 Feb 2025

Likes

growth and promotion chances are high

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good

Dislikes

HR policy is low standard

Work-life balance - Bad

What people are saying about Kotak Mahindra Bank

View All

a manager

Ambiguity in JOB offer.

I recently changed my Job as Business Manager with Arka Fincap, but some how I also selected as BM(Branch manager) with HDB financial and Varthana finance. I am very confused, to what I will do. CTC would be same approximately. Suggest me right decision with reason... 1. I can continue with Arka Fincap. 2. Will join HDB financial as BM. 3. Will join Varthana finance as BM. Your feedback will be appreciated.

Got a question about Kotak Mahindra Bank?

Ask anonymously on communities.

Customer Service Executive in Mumbai

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Feb 2025

Likes

Just timepass

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Mumbai

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jan 2024

Likes

MB application

Dislikes

Seniors not supportive and what they commit to their employees also is not fulfilled

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Mumbai

Full Time

Back Office Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 16 Jun 2023

Likes

Nothing I liked about the work

Dislikes

Everything I disliked about the work .the pressure was very high,manager never used to give leave for more than 2 days for personal work.there were only 2 people working for apn India branches work

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Mumbai

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Mar 2021

Likes

Culture and Brand

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work Details

Nice exp i am teller here so i have cash handling Exp.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Kotak Mahindra Bank reviews submitted by Kotak Mahindra Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Kotak Mahindra Bank is the right company for you. ...Read more