Kotak Mahindra Bank Assistant Manager Customer Care Reviews
Updated 21 Dec, 2018
Overall Rating
5.0/5
based on 1
review
Rating distribution
Category Ratings
5.0
Company culture
5.0
Salary
4.0
Work-life balance
4.0
Skill development
4.0
Work satisfaction
3.0
Job security
2.0
Promotions
Kotak Mahindra Bank is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction wit
...
Read more
Kotak Mahindra Bank is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Backend Associate in
Mumbai
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 04 Jan 2024
Likes
I am grateful that i work in this company because there is work culture is good and work satisfaction and also its secure job.
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Some times we work on sunday.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Transaction Processing Associate in
Bangalore / Bengaluru
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 02 Apr 2025
Likes
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Overall Rating
KYC Analyst in
Mumbai
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 08 Oct 2024
Likes
Sometimes it's ok to work with colleagues
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Work pressure.. environment not good.. work satisfaction is not good.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Lead Operations in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 26 Aug 2024
Likes
Company is employee centric with good culture and positive environment
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Few thing are not streamlined like IT
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Manager Process Excellence in
Mumbai
Full Time
·
Lending Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Mar 2024
Likes
Worst working experience. Bad management lobby. Full of de motivation.
Dislikes
Not is good. Suggest you not join in commercial banking any role
Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
Senior Service Delivery Manager in
Guntur
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 26 Oct 2023
Likes
Good to work
Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Audit point of time l
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Escalation Manager in
Mumbai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Oct 2023
Likes
Love to work with kotak
Salary - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
B.P.O in
Thane
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 24 Jun 2023
Likes
Humbleness
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Some people don't know how to talk with employees
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Calling Agent in
Mumbai
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 11 Aug 2023
Likes
Very bad management team and leadership behaviour is very bad
Dislikes
Very bad management team and leadership behaviour is very bad
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
AML KYC Analyst in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 20 Apr 2023
Likes
This is Good bank
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Onboarding new customer
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Other Kotak Mahindra Bank Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Banker in
Alwar
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 07 Apr 2025
Likes
Its been 2 months work here...but i didn't like anything
Dislikes
Working hours...after joining this bank there is no personal life /time left.. 11-12 hours i spent in office
No tea break.. infact bank can't afford a single cup of tea for employees
No compensatory off - if we work on holiday there is no comp off given to the employee
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
Mumbai
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 07 Apr 2025
Likes
It gives you a tag of banking on your CV
Dislikes
Politics,process changes,they do not care about employees KRA, improper management,managers are unprofessional
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Deputy Manager in
New Delhi
Full Time
·
Marketing Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
3.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 05 Apr 2025
Likes
Nothing
Dislikes
Low service
Bad working culture
Humiliated environment by supervisor
Unfriendly staff
Long working hours
Time is not fixed to come in and out
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Mumbai
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 05 Apr 2025
Likes
Kotak Mahindra Bank is one of the best company for growth and Carrier prospective
Skill development - Good
Job security - Good
Work satisfaction - Good
Dislikes
Upper management given full power they are using full power of lower designation employee.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
SME in
Mumbai
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 05 Apr 2025
Likes
About job security and achievable targets
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Dislikes
It is pathetic how they differentiate the salary of new employee and the old employee example if you are the subject matter expert or team leader your salary is less that of new employee who has joined now
So there should equality in that I don't think HR is look in to it even he never replies or talk with us.
Salary - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
MIS Executive and Business Analyst in
Pune
Full Time
·
Product Management - Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
4.0
Job security
1.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 05 Apr 2025
Likes
I dont have like working environment in kotak mahindra bank the resion the hr and upper level or seniors not thinking about ground level staff and no increment here
Job security - Good
Dislikes
All think
Salary - Poor
Promotions - Bad
Company culture - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Brach Operation Manager in
Gwalior
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 04 Apr 2025
Likes
Nothing this bank lacks far behind other competitive banks in terms of products and resources to employees
Dislikes
Everything no work life balance all day to night just do life insurance biased behaviour of manager with men in respect to girls no support and lack of resources to staff.
Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Manager in
Mumbai
Full Time
·
HR Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Apr 2025
Likes
Only annual bonus is the core benefit to the employee..
Dislikes
Inefficient Leaders...management....does not promote good culture...no work life balance...
Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Associate Vice President in
New Delhi
Full Time
·
Lending Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
1.0
Skill development
3.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 03 Apr 2025
Likes
Manager is Good
Work culture is moderately pressurised
Salary - Good
Dislikes
Top management is poor
They do not care about their employee well being
Are not welcoming or unapproachable
Poor language used by regional heads while communicating to teams
Expectation of working over the weekends and holidays
They are particular about the in timings however out time is not fixed
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Assistant Manager in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 02 Apr 2025
Likes
highlight your interest in their innovative digital banking services, focus on customer satisfaction, and rapid growth, aligning your skills and experience with their values and goals.
People also ask about Kotak Mahindra Bank's Assistant Manager Customer Cares
How is Kotak Mahindra Bank to work for?
Kotak Mahindra Bank is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Kotak Mahindra Bank is known for Company culture which is rated at the top and given a rating of 5.0. However, Career growth is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Kotak Mahindra Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Kotak Mahindra Bank?
According to AmbitionBox ratings, Kotak Mahindra Bank employees rate its salary and benefits as 5.0 out of 5. You can know more about Kotak Mahindra Bank Salaries at AmbitionBox
How is the work culture at Kotak Mahindra Bank?
Work culture is rated 5.0 at Kotak Mahindra Bank by 1 employees. While job security is rated 3.0 and work-life balance is rated 4.0 at Kotak Mahindra Bank. Read detailed reviews by employees of Kotak Mahindra Bank on AmbitionBox.