ITC Infotech Desktop Support Engineer Reviews

Likes

2% increment is considered good here, management sucks, 60 days bench period, if you're in bench and then fired.

Dislikes

Salary, management, they say the assessment cycle is June to June, they provide a 2% hike on November December, they eat from your Ctc and don't pay you.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The job role was good and I learned a lot from my team and Seniors.

Dislikes

The management from Managers and HR partners is worse. They don't even have time for the employees when we need their help. Their management and empathy are very poor, it is very unprofessional. I was not informed in advance whenever they had requirements. I always had to rush on any task.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Internal communication is strong and transparent. Regular updates from the management keep everyone informed about everything.

Dislikes

In my tenure here, I have not identified any major issues.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The projects are challenging in a good way. I'm always learning something new, which keeps things interesting.

Dislikes

Frequent shifts in project priorities can occasionally lead to confusion and disrupt the workflow.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Internal communication is strong and transparent Regular updates from the management keep everyone informed about everything

Dislikes

In my tenure here, I have not identified any major issues.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company promotes a culture of accountability and autonomy. Employees are trusted to take ownership of their projects, which is great for your growth.

Dislikes

I'm happy with my role, but some might find the environment too overwhelming.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

What I love the most is that this company is serious about helping you grow. They offer tones of training programs and skill development opportunities.

Dislikes

Gotta be proactive about taking advantage of the training. A tip for me : Don't be shy ask your manager what you need for skill development. It will be great your professional development.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The fast-paced nature of ITC infotech can be challenging at times, but it's also incredibly stimulating. I have learned more in my first year here then at any other job.

Dislikes

Projects determine your workload.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. CEO Singh is only one who has a vision of orbit+ or AI and is trying hard to get team to execute. however, the down line is recently changed over last year - it's mostly a mess. Culture eats Strategy for breakfast and ITC infotech is classic example of it.

Dislikes

1. quite outdated hierarchy 2. most of the team dont know what they are doing or supposed to do 3. filled with fake resources from hyderabad - a lot of regionalism and language biasedness 4. no learning or development vouchers or partnership with SAP 5. all budgets are used by senior managers to fulfill their non-sense to get theirupper boss happy with drinks and foods 6. everyone is sitting up forming a group and patting each other backs...Read More

Likes

Nothing . Just office building in Banaswadi

Dislikes

They will commit you will get hike in coming appraisal even they agreed on mail, but at time of appraisal they denied given what we contract. They makes employees fool. Same thing happened to me . Not believe in words or even mail . If you want get it done within a month otherwise you are in trouble.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

2 way cab transportation Rotational shifts of 9 hours Descent night shift allowance including early morning shift allowance Sat-Sun offs Good work place and environment

Dislikes

No promotion or recognition No salary hike Irresponsible/ negligent HR department No good project management No food benefits for ITC infotech employees Food court/ canteen was high in price comparatively

Likes

I don't like working at ITC Infotech. Salary is so low even after working and giving your best, and also getting awards and appreciations, they won't increase your salary and keep it only till 5 LPA for freshers even if you stay here for 4-5 years.

Dislikes

Everything. They never think about employees. They never increase your salary.

Likes

Only work life balance

Dislikes

3% increment for average performers, Appraisal cycle is March to April but increment is effective from november. That means no arrears from April to October. HR won't tell you this!! Worst company to work for if you are looking for increment of ablut 8%-15%. Very few will get 8%. In my department IS 4,5,6 level all took promotions in the name of "managing teams" while no IS-A,1,2 employees got any promotions. Ridiculous work culture in Kolkata especially where the bosses will take the credit for your work. Even work from home is denied even though company claims to have a hybrid model....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The company does a fantastic job of hosting award events that honor hard work. It’s encouraging to see such recognition given to people across all departments. These ceremonies definitely contribute to a more supportive and engaging company culture.

Dislikes

Honestly, I can't think of anything bad about working here.

Likes

Nothing in particular it's average, working at ITC is all about who's your client, you have to follow their rules and policies

Dislikes

Working at client location it doesn't even feel like you're in ITC.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security if you are able to find place in a project (billable)

Dislikes

Project managers ..are liability...who drag resources.. From skilled to non skilled by the time you complete project Most managers dnt have logical reasoning or sense to manage time and enhance efficiency to work within work hours ie...9 hours per day

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.