iSON Xperiences Customer Service Representative Reviews
based on 27 reviews
Updated 18 Feb, 2024
Overall Rating
2.4/5
How AmbitionBox ratings work?
Category Ratings
3.5
Skill development
3.0
Job Security
2.9
Company culture
2.6
Work-Life balance
2.5
Work Satisfaction
2.3
Salary & Benefits
2.1
Promotions/Appraisal
iSON Xperiences is rated
2.4 out of 5 stars on
AmbitionBox, based on 27 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
iSON Xperiences is rated
2.4 out of 5 stars on
AmbitionBox, based on 27 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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27 reviews found
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Popular
Customer Service Representative in
Noida
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 16 Oct 2019
Likes
Overall is work environment is very good and you can take leave easily . You didn't feel that you are in office , it is like a home .
Dislikes
Bad thing is that salary is too low but every month salary will come on time .
Work Details
I worked there for 1.5 years and everything is good but if they feel that employees were too much then they proceed for ZTP's of employees . And if there work is pending and nobody is agree to do work then they put you on their head.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Noida
Full Time
·
Operation & Maintenance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Dec 2022
Likes
Very Bad company this is company on the name of lies.
Dislikes
Very bad management, they are lier and Don't have proper knowledge, promotion are done with politics
You experience more skills development and also more culture.also you experience self confidence
Dislikes
Nothing I dislike about ison xperience
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Noida
Banking & Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2021
Likes
Only good thing is Salry on time.
Dislikes
There is no manner in Senior Employee like Manager and Team Leader. They are rude and abuse also to the agents who work below his position.
Work Details
Not Good because there is full of use of higher position.
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Employee Benefits
Nothing because any function or any one's birthday, they collect money from agents to celebrate all the things.
Customer Service Representative in
Pune
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 21 Oct 2021
Likes
Nothing.
Dislikes
No growth.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Representative in
Noida
Sbi Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 18 Jul 2021
Likes
I am very happy to work this organization
Dislikes
I am fresher to work in this bpo but now i feel very fun zone in this bpo
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Representative in
Dugbe, Ibadan, Nigeria
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 31 Oct 2022
Likes
You will learn how to deal with people without taking things personal
Dislikes
Too much Pressure for a too little pay
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Noida
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 13 Jun 2019
Overall Rating
Customer Service Representative in
Noida
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Apr 2021
Likes
In Noida it's most worst company, because of their manegement and supervisor work.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Representative in
Noida
Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Jan 2020
Likes
Good team mates, supportive seniors
Dislikes
Some partiality leads to discouragement.. Pressure is high which leads to disturbance in taking calls..
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Noida 16 sector
Customer service representative Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 19 Apr 2021
Likes
I like there is copprative and understanding staff.
Dislikes
Everything was awesome but I face sometime technically issue.
Work Details
In ISON my journey was awesome. I get more knowledge and nice atmosphere.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Gurgaon / Gurugram
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 30 May 2020
Likes
Spotting staff
Dislikes
Job insecurity
Work Details
Confirm the order details with customer
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Representative
Csa Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 26 Sep 2019
Likes
Learning work experience is good but atmosphere not good not satisfied some time we work 12 to 14 hr but getting less salry and no timing for breakfast properly we get appreciation call but team leader and quality team not authorized for that and manager is showing parshality
People also ask about iSON Xperiences's Customer Service Representatives
How is iSON Xperiences to work for?
iSON Xperiences is rated 2.4 out of 5, based on 27 reviews by employees on AmbitionBox.
iSON Xperiences is known for Skill development which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 2.1 and can be improved. To know first hand how it is like to work at iSON Xperiences read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at iSON Xperiences?
According to AmbitionBox ratings, iSON Xperiences employees rate its salary and benefits as 2.3 out of 5. You can know more about iSON Xperiences Salaries at AmbitionBox
How is the work culture at iSON Xperiences?
Work culture is rated 2.9 at iSON Xperiences by 27 employees. While job security is rated 3.0 and work-life balance is rated 2.6 at iSON Xperiences. Read detailed reviews by employees of iSON Xperiences on AmbitionBox.
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iSON Xperiences Customer Service Representative Reviews by Locations