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IonIdea

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based on 132 Reviews

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IonIdea Customer Success, Service & Operations Department Reviews

Updated 8 Oct, 2024

Overall Rating

4.2/5

based on 17 reviews

Rating distribution

5

9 (52.9%)

4

5 (29.4%)

3

1 (5.9%)

2

2 (11.8%)

1

0 (0%)

Category Ratings

4.4

Job security

4.4

Work-life balance

4.3

Salary

4.3

Work satisfaction

4.2

Company culture

4.1

Promotions

4.0

Skill development

What employees say about IonIdea?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

78% employees reported

Flexible timing

70% employees reported

No travel

83% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

6 reviews

4.2

Rated by Men

8 reviews

IonIdea is rated 4.2 out of 5 stars on AmbitionBox, based on 17 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the ... Read more

IonIdea is rated 4.2 out of 5 stars on AmbitionBox, based on 17 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

4.2

• 17 Reviews

Engineering - Software & QA

3.5

• 46 Reviews

Human Resources

3.0

• 26 Reviews

BFSI, Investments & Trading

4.6

• 5 Reviews

Finance & Accounting

2.2

• 4 Reviews

Top Mentions in IonIdea Customer Success, Service & Operations Department Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

17 reviews found

Sort by: Popular

Accounts Receivable Caller Associate in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 31 Jul 2024

Likes

Flexible Working hour's, Even though it's US shift, I usually complete my work early and sleep peacefully, But sometimes i have to be awake till 3.30 Am. Salary is being provided according to market standards even though it's work from home, we get paid same as WFO

Salary - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Unprofessional management. They don't work for resolving the issues, They just want to follow the script for documentation.

Skill development - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Medical Billing Associate in Bangalore / Bengaluru

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Oct 2024

Likes

I like the security, comfortness

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Every thing is good and fine

Technical Recruiter in Bangalore / Bengaluru

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 13 Jun 2023

Likes

Treat their employees very well Team members and team leads are helpful Like the work environment

Skill development - Good
Work satisfaction - Good
Company culture - Good

Dislikes

There is work pressure but i think every company have some pressure if the company is doing good business

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Invoice Assistant in Bangalore / Bengaluru

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Aug 2023

Likes

I'm interested for more knowledge propose.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Data Entry Operator in Hubli

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 28 Sep 2023

Likes

Support from all

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Work-life balance - Good

Dislikes

Not much dislikes here every thing was good

Service Reliability Engineer in Bangalore / Bengaluru

Full Time

·

Cloud Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 04 Aug 2022

Likes

nil

Dislikes

have to work for their clients they will throw us out when they don't need

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Technical Recruiter in Bangalore / Bengaluru

Full Time

·

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 17 May 2019

Likes

Good training programs for fresher's.

Dislikes

Worst management. Complete internal politics in every level. No values of employees.

Salary - Poor
Promotions - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about IonIdea.

Manager in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Apr 2022

Likes

Wonderful place to work with.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Discover interview dos and don'ts from real experiences

Senior Processing Executive in Bangalore / Bengaluru

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 07 Sep 2021

Likes

I like companies policy

Salary - Good
Skill development - Excellent
Job security - Good
Work-life balance - Good

Dislikes

They will give Us holiday not Indian holiday

Work Details

Good

Work days: Alternate Saturday off (Flexible Timings)

US IT Recruiter in Bangalore Rural

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2021

Likes

Management is very friendly.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

AR Caller in Bangalore / Bengaluru

AR caller Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Mar 2019

Likes

Good

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good

Work Details

Work timings: Flexible Timings

Process Associate in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Oct 2022

Likes

It's a good company seriously I am very happy for working ionidea

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Sorry

Work Details

Work days: Monday to Friday

Group Leader in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

I had a wonderful experience working in this organization. Work culture is good, friendly management who understands the employee's needs and very much approachable

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Process Associate in White field, banglore

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Apr 2023

Likes

Security for employees good, it was my first company, it was very useful for my growth, it was good experience I learned lot things

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

AR Caller in Bangalore / Bengaluru

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jun 2019

Likes

Freedom

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike

Work Details

AR CALLER

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Group Leader in Bangalore / Bengaluru

Full Time

·

Non Voice Department

4.0

posted on 13 Jan 2024

Overall Rating

Senior AR Caller in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

5.0

posted on 08 Dec 2023

Overall Rating

Top trending discussions

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a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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Jobs at IonIdea

Job Opportunities at IonIdea For the role of a Consultant

Hyderabad / Secunderabad, Delhi/Ncr +1

2-6 Yrs

Not Disclosed

Salesforce QA Automation Engineer

Bangalore / Bengaluru

3-5 Yrs

Not Disclosed

Business Development Executive - UAE Geography

Bangalore / Bengaluru

1-3 Yrs

₹ 3.5-5.5 LPA

Business Development Executive - US Geography

Bangalore / Bengaluru

1-5 Yrs

₹ 4-9 LPA

Bangalore / Bengaluru

4-9 Yrs

Not Disclosed

Hiring For Support Engineer- Team Lead

Bangalore / Bengaluru

6-10 Yrs

Not Disclosed

More about working at IonIdea

HQ - Fairfax, United States
Software Product
501-1k Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 IonIdea reviews submitted by IonIdea employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IonIdea is the right company for you. 78% of employees reported the worki...ng days at IonIdea as Monday to Friday. 70% employees reported the work timings at IonIdea as Flexible timing. Read more

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IonIdea Customer Success, Service & Operations Department Reviews Reviews

IonIdea Salaries in Customer Success, Service & Operations Department in India

AR Caller 8 salaries	₹2.1 L/yr - ₹3.4 L/yr
Quality Analyst 7 salaries	₹4.2 L/yr - ₹6.8 L/yr
Group Leader 5 salaries	₹5.5 L/yr - ₹6.5 L/yr
Softwaretest Engineer 5 salaries	₹3.5 L/yr - ₹6 L/yr
Team Lead 4 salaries	₹4.8 L/yr - ₹6.5 L/yr

Explore more salaries

Employee Benefits at IonIdea Customer Success, Service & Operations Department

Health insurance

1 total response

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

View All

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