Invensis Technologies Customer Service Associate Reviews

Likes

Friendly HR, always ready to support

Dislikes

nothing yet

Work Details

Work policy: Depends on the project and training

Work days: Monday to Saturday (Strict Timings)

Likes

We can improve our skill development and Learning and we found more job security if our performance is good.

Dislikes

Nothing till now.

Likes

Good opportunities and career growth, supportive management

Dislikes

Less Salary compared to market standards

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good company to work

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Good environment

Dislikes

Yearly salary hike is not available

Work Details

Work policy: Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Overall it's good experience

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work from home

Dislikes

No hike no appraisal and no incentive

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The company is really good to work

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Not one

Dislikes

One of the worst companies in the world. Ruby and Abi akka two women run the organization, Ruby name sake hr she doesnt know anything about hr, no idea about policies, no idea about appraisals, she changed whole organization appraisal to april. Abi akka if she decides then who ever it may be they will tell harrassment and they will terminate the employee no matter it may be hr manager or employee with 10 years experience. she knows when ceo comes, where he goes, why he didnt come, including Anu maam and ceo property n shares issues and she tells to managers and alerts them. Another HR doesnt know english and wont write any emails. He was surviving because of Ruby, and now we have HR manager most of them dont know he is the manager I got to know recently about this manager when was checking about leaves and he dono whom to ask and how to find out pending leaves....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Once your shift is done, the job pressure does not affect you at your personal time.

Dislikes

The company managers, the work culture and there are no promotions. No incentive based on performance. It's favourism of the managers that benefit you.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Those who are interested in starting their career in IT and BPO can join this company for a better opportunity. Interview process is very clean and HR team is very supportive.

Dislikes

Nothing much.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Content Manager has vision but his hands are tied

Dislikes

SEO manager, of course. Didnt know the basics and keep on blaming others for his mistakes. He controls and interferes other teams gives poor guidance which later ends up in a disaster. I had to blindly follow his stupid decisions and the ideas were later taken, by then the damage was already done. He then later implement it claiming his idea. Many employees left the job, I mean the talented ones because of him. They need to relook into his position if they wanna perform good. Literally pissed off and no one there to support your mental health or rescue you from him....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Proper guidance from the team lead in every task.

Dislikes

1. It is completely useless to work under the SEO Manager - Mr. Vijay as he is not aware of what he exactly doing and takes ideas from other websites. When the work is about to be completed or after a week of starting a particular work he realizes what he is doing is a waste of time or wrong, then blames the team for his ideas in front of higher authority and makes them work on weekends or during their day-off. Never listen to what the team says about their style of working or inputs but when it succeeds take sole credit for the entire task. -> Kind of micro-management run by the Manager - supports employees who work literally worse (even a person who has zero knowledge of SEO finds mistakes in this person work) he supports them, but he always finds a mistake in the employees who work really hard. Make changes on the website and sheets during weekends and ask the team who made the changes? 2. When an employee complained about abuse that was faced - the reply from the manager was to "delete that complaint" and told not to work with that person, Neither HR nor the Manager didn't take any action regarding this. 3. I worked as a Consultant for 1 year and 5 months, for my entire consultant period I received a salary with a TDS deduction, and year I received a 15k salary without any full-time conversion, when asked for full-time employee received a neglected reply from HR and Manager was least bothered, this kind of behavior really affected my career with less experience as full-time employee. 4. Basically they say it is Monday to Friday but it's Everyday work, employees who work in higher positions working for 24/7 make sense due to the salary they receive, but how can they expect the employee to work like them with the less amount of salary employee's receive?...Read More

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

The most important part of the company is the working environment, I have experienced immense support from their end. SEO Manager Mr. Vijay sir is a friendly person, he will always guide you personally. TL & other team members are superb & helpful by nature. I would highly suggest to everyone to work here. HR will consistently provide exceptional support with clear communication.

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Very high politics by SEO Manager, Assuming himself as an acting CEO.

Dislikes

They first make you feel you are nothing, then what ever idea you give will automatically become their idea of execution. Basically a trial and error. In trial if your idea is good, they steal your idea and will hire someone and say your idea is worst. This is not only the main issue, if someone has worked hard for a particular work, someone other than that person who is enjoying will get the better appreciation. The person who has worked at most seriousness is completely ignored and will try to demotivate....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Dislikes