Invensis Technologies Customer Support Executive Reviews
based on 7 reviews
Updated 13 Sep, 2024
Overall Rating
4.6/5
How AmbitionBox ratings work?
Category Ratings
4.6
Work-Life balance
4.6
Company culture
4.6
Job Security
4.4
Work Satisfaction
4.3
Skill development
4.3
Salary & Benefits
4.2
Promotions/Appraisal
Invensis Technologies is rated
4.6 out of 5 stars on
AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Invensis Technologies is rated
4.6 out of 5 stars on
AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
7 reviews found
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Popular
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Sep 2024
Likes
Good environment
Dislikes
Yearly salary hike is not available
Work Details
Work policy:
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 Dec 2024
Likes
Working evernonment...is good
Dislikes
Nothing all good
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Process Associate in
Bangalore / Bengaluru
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Nov 2024
Likes
Friendly HR, always ready to support
Dislikes
nothing yet
Work Details
Work policy:
Depends on the project and training
Work days: Monday to Saturday
(Strict Timings)
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 25 Oct 2024
Likes
Good environment and able to learn new things..
Dislikes
Can improve parking space.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Oct 2024
Likes
HR given good response
Dislikes
Need Cab facility
Work Details
Work days: Monday to Friday
(Strict Timings)
Senior Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 04 Oct 2024
Likes
We can improve our skill development and Learning and we found more job security if our performance is good.
Dislikes
Nothing till now.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Factoring Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Sep 2024
Likes
Good opportunities and career growth, supportive management
Dislikes
Less Salary compared to market standards
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Process Associate in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Sep 2024
Likes
Good company to work
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Team Lead in
Bangalore / Bengaluru (working remotely)
Full Time
·
Product Management - Technology Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Feb 2024
Likes
Overall it's good experience
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Process Associate in
Bangalore Rural
Full Time
·
Health Informatics Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 Oct 2023
Likes
Work from home
Dislikes
No hike no appraisal and no incentive
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
BFSI, Investments & Trading Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Jul 2023
Likes
Work is very nice
Dislikes
All over experience is very good 👍
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Other Invensis Technologies Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Consultant in
Bangalore / Bengaluru
Full Time
·
IT Consulting Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Sep 2024
Likes
Those who are interested in starting their career in IT and BPO can join this company for a better opportunity. Interview process is very clean and HR team is very supportive.
Dislikes
Nothing much.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Content Writer in
Bangalore / Bengaluru
Full Time
·
Content Management (Print / Online / Electronic) Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Sep 2024
Likes
Content Manager has vision but his hands are tied
Dislikes
SEO manager, of course. Didnt know the basics and keep on blaming others for his mistakes. He controls and interferes other teams gives poor guidance which later ends up in a disaster.
I had to blindly follow his stupid decisions and the ideas were later taken, by then the damage was already done.
He then later implement it claiming his idea. Many employees left the job, I mean the talented ones because of him.
They need to relook into his position if they wanna perform good.
Literally pissed off and no one there to support your mental health or rescue you from him....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
SEO Analyst in
Bangalore / Bengaluru
Full Time
·
Digital Marketing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Sep 2024
Likes
Proper guidance from the team lead in every task.
Dislikes
1. It is completely useless to work under the SEO Manager - Mr. Vijay as he is not aware of what he exactly doing and takes ideas from other websites. When the work is about to be completed or after a week of starting a particular work he realizes what he is doing is a waste of time or wrong, then blames the team for his ideas in front of higher authority and makes them work on weekends or during their day-off. Never listen to what the team says about their style of working or inputs but when it succeeds take sole credit for the entire task.
-> Kind of micro-management run by the Manager - supports employees who work literally worse (even a person who has zero knowledge of SEO finds mistakes in this person work) he supports them, but he always finds a mistake in the employees who work really hard.
Make changes on the website and sheets during weekends and ask the team who made the changes?
2. When an employee complained about abuse that was faced - the reply from the manager was to "delete that complaint" and told not to work with that person, Neither HR nor the Manager didn't take any action regarding this.
3. I worked as a Consultant for 1 year and 5 months, for my entire consultant period I received a salary with a TDS deduction, and year I received a 15k salary without any full-time conversion, when asked for full-time employee received a neglected reply from HR and Manager was least bothered, this kind of behavior really affected my career with less experience as full-time employee.
4. Basically they say it is Monday to Friday but it's Everyday work, employees who work in higher positions working for 24/7 make sense due to the salary they receive, but how can they expect the employee to work like them with the less amount of salary employee's receive?...Read More
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Employer’s Response
We appreciate the feedback and take these concerns seriously.
Our manager emphasizes a collaborative approach, allowing teams to set deadlines and offering compensation for extra hours.
Regarding recognition, we're glad to hear of the manager's efforts in promoting and rewarding employees. We encourage an open and supportive work culture, where individual achievements are celebrated and credited.
We want to assure you that, as soon as the issue you raised was brought to our attention, we took immediate action and have since resolved the situation. We are committed to maintaining a safe and respectful work environment, and any abusive behaviour is addressed promptly and with the utmost seriousness.
Thank you for your contribution and for being a part of our journey towards continuous improvement.
A concise and positive response can often be more impactful, ensuring the key messages are conveyed effectively.
SEO Analyst in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Aug 2024
Likes
The most important part of the company is the working environment, I have experienced immense support from their end. SEO Manager Mr. Vijay sir is a friendly person, he will always guide you personally. TL & other team members are superb & helpful by nature. I would highly suggest to everyone to work here. HR will consistently provide exceptional support with clear communication.
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thankyou for your feedback
Content Writer in
Bangalore / Bengaluru
Full Time
·
Marketing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jun 2024
Likes
Very high politics by SEO Manager, Assuming himself as an acting CEO.
Dislikes
They first make you feel you are nothing, then what ever idea you give will automatically become their idea of execution. Basically a trial and error.
In trial if your idea is good, they steal your idea and will hire someone and say your idea is worst.
This is not only the main issue, if someone has worked hard for a particular work, someone other than that person who is enjoying will get the better appreciation.
The person who has worked at most seriousness is completely ignored and will try to demotivate....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Associate Consultant in
Bangalore / Bengaluru (working remotely)
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Jan 2025
Likes
Comfortable
Dislikes
Not good infrastructure and environment
Process Analyst in
Rajahmundry
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 16 Jan 2025
Likes
Nothing will impressive in this company
Dislikes
All are dislike at this company. Work pressure is too much. Work is more salary is too low
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support in
Bangalore / Bengaluru
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Jan 2025
Likes
Supporting TL and managers,,,,🙃🙂🙂
Dislikes
Atmosphere is not good 🙃🙃
Processing Executive in
Bangalore / Bengaluru
Full Time
·
Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Jan 2025
Likes
Nothing
Dislikes
About salary and Benifits
Processing Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 Jan 2025
Likes
The management is professional supportive and provide clear direction