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2.9

based on 1.8k Reviews

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IntouchCX E Support Officer Hyderabad / Secunderabad Reviews

based on 203 reviews
Updated 15 Jan, 2025

Overall Rating

2.9/5
How AmbitionBox ratings work?

Category Ratings

2.8

Company culture

2.7

Skill development

2.7

Salary & Benefits

2.6

Work Satisfaction

2.6

Work-Life balance

2.4

Promotions/Appraisal

2.3

Job Security

Top Mentions in IntouchCX E Support Officer Hyderabad / Secunderabad Reviews

203 reviews found

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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People also ask about IntouchCX, Hyderabad / Secunderabad E Support Officers

Is IntouchCX, Hyderabad / Secunderabad a good place to work for E Support Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 203 employee reviews, it's clear that most e support officers have a below average experience working at IntouchCX, Hyderabad / Secunderabad. Company culture holds the highest rating at 2.8, while job security is rated the lowest amongst all factors at 2.3. Read reviews about company culture and job security on AmbitionBox.
Does IntouchCX, Hyderabad / Secunderabad pay their E Support Officers well?
According to AmbitionBox reviews, IntouchCX, Hyderabad / Secunderabad e support officers rate their salary and benefits at 2.7 out of 5, based on 203 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX, Hyderabad / Secunderabad's e support officers salaries here and to read reviews specifically about salary and benefits at IntouchCX, Hyderabad / Secunderabad for e support officers, click here.
How is the work culture at IntouchCX, Hyderabad / Secunderabad for E Support Officers?
Work culture at IntouchCX, Hyderabad / Secunderabad for e support officers is rated 2.8 out of 5 by 203 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at IntouchCX, Hyderabad / Secunderabad for e support officers, click here.
How is the job security at IntouchCX, Hyderabad / Secunderabad for E Support Officers?
Based on 203 reviews on AmbitionBox, IntouchCX, Hyderabad / Secunderabad's e support officers rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX, Hyderabad / Secunderabad. To read reviews about job security at IntouchCX, Hyderabad / Secunderabad for e support officers, click here.
Is work from home available to E Support Officers at IntouchCX, Hyderabad / Secunderabad?
According to 24 AmbitionBox reviews, IntouchCX, Hyderabad / Secunderabad does not currently offer any work-from-home options to e support officers. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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IntouchCX E Support Officer Reviews by Locations

IntouchCX Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 203 IntouchCX reviews submitted by IntouchCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you. 76% of employees reported th...e working days at IntouchCX as Rotational Shift. 55% employees reported the work timings at IntouchCX as Strict timing. Read more

Work Policy for IntouchCX E Support Officer Hyderabad / Secunderabad

i
Workplace policy may vary based on Department, Designation and Location.

based on 24 reviews in last 6 months

Work from office

Work from office

71%
Hybrid

Hybrid

29%

2 days/week from office

13%

Other hybrid work policies

12%

3 days/week from office

4%

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Gender Based Ratings for IntouchCX E Support Officer Hyderabad / Secunderabad

based on 193 reviews
2.8
Rated by 69 Women

Rated 2.8 for Company Culture and 2.7 for Salary & Benefits

women
3.0
Rated by 124 Men

Rated 2.9 for Company Culture and 2.8 for Skill Development

men

Working Days for IntouchCX E Support Officer Hyderabad / Secunderabad

based on 203 reviews
Rotational Shift
76%
Monday to Friday
17%
Other
5%
Monday to Saturday
2%

Work Timings for IntouchCX E Support Officer Hyderabad / Secunderabad

based on 203 reviews
Flexible timing
Strict (9pm - 6am)
Strict (2.30am - 11.30am)
45%
4%
4%
47% employees reported other strict timings

Shift Timings for IntouchCX E Support Officer Hyderabad / Secunderabad

based on 203 reviews
Day shift
Night shift
55%
45%

Business Travel for IntouchCX E Support Officer Hyderabad / Secunderabad

based on 203 reviews
No travel
64%
Within city
34%
International travel
1%
Within country
1%
IntouchCX E Support Officer Salaries in Hyderabad / Secunderabad
based on 1.1k salaries
₹1.5 L/yr - ₹5 L/yr
At par with the average E Support Officer Salary in India
View more details
Employee Benefits for IntouchCX E Support Officer Hyderabad / Secunderabad
cab
Office cab/shuttle
17 total responses
healthInsurance
Health insurance
8 total responses
softskill
Job/Soft skill training
13 total responses
meal
Cafeteria
10 total responses
+1 more benefit
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