Innova Solutions Senior Help Desk Analyst Reviews

Likes

The work life balance is good and the working hours are flexible.

Dislikes

The salary hikes are inadequate and the experienced salaries are not aligned with market standards. There is a lack of recognition and appreciation for the work done. Cost-cutting measures are excessive, even for basic needs. Opportunities to learn new technologies or rotation between projects are minimal. Complaints are not taken seriously if it involves key resources, they are are even allowed to disregard corporate ethics. While the initial package may seem attractive, the subsequent hikes are so low that even the employees with 5-10 years of experience feel stuck....Read More

Likes

Salary at joining time is good. Appraisal is average

Dislikes

Internal politics for hikes,promotions No rewards & recognition You need to strech/extend for 3 to 4 hours daily Work culture is bad To many Followups to be done So much of client involvement in every aspect of daily routine Too much of Calls like a call center

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

My project is good in terms of work life balance

Dislikes

All the projects innova solution have are of very small. No project is having more than 10 member team. Only huge project in the organisation is Centene, and they make the project members work for all 7 days

Work Details

Work policy: 3 days/week from office

Work related travel: This job involves Travel Within City.

Likes

They will help to get Upscalled to the Latest Technologies and Onsite Opportunities also.

Dislikes

They will not help us to know the Client details and they arrange the Interview also they tell that you have not cleared the interview. They will tell suddenly that they don't have any Project with them also they will not provide any Service / Relieving Letter.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

Average company with average benefits

Dislikes

The managers are very poor in managing the team, never have i ever seen someone at even director level to be so self centred and selfish and only thinking about their promoting by taking work out of their employees. No appraisal or even appreciation of work. there is no name of bonus at all. The team lead and managers were from samestate so they took benefit from others by only giving work to others and not doing anything themselves. Very poor work environment....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Work life balance and cab pickup and drop

Dislikes

Salary, appraisal, learning and growth

Likes

Not good to work for long time.

Dislikes

No recognitions and will not get any motivation to contribute more for the organization due to policies.

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Work life balance

Dislikes

Salary Higher management

Likes

I did not enjoy they have no control on clients

Dislikes

I got a termination letter when I was on leave . They send me showcase notice twice when I was on leave. They asked for approval mail of client for your leave. I discussed with client regarding my planned leave and they approved it verbally. I thought it is ok to take leaves for my kids birthday . Mean time they sent me show cause notice for my leave and I did not see it as promised I reached to Hyderabad , and when I saw my personal email I was terminated . If you joining this organization be careful....Read More

Likes

I don't like anything about working in this company.

Dislikes

Pathetic/Toxic environment. micro management, they have promoted those people who doesn't have any knowledge about leadership and they are firing employees so their job could be safe. I will never recommend anybody to work in this company.

Likes

Nothing. No benefits, no job security and no work life balance. Please do not join this company.

Dislikes

Toxic environment. Manager threatens you if you wont work on weekends. No HR control. Stress, stress and stress. You never know wen they will initiate the PIP for you. Be aware before join this company. You have to work atleast 12-14 hrs daily and also on weekends. Worst culture. No benefit no good salary. No client based project.

Likes

Shift timing

Dislikes

They can lay off whenever needed. Job security is not there. Politics is there but thats in every org. Single person handling multiple task without proper increment. I dont recommend people joining there but if you do i would say, stay for shorter time There working system is also out dated. Software used is outdated and manual task is at its peak. You will be busy making reports rather doing your own work....Read More

Work Details

Work related travel: This is a desk job.

Likes

Innova use to be great organisation 2years back but now management has changed and their focus got shifted from there employees to something else. They are not thanksful to their employees at all.

Dislikes

Employee appraisal Employee engagement

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It's okay

Dislikes

It's boring and also projects are just stupid

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Hybrid WFH

Dislikes

Work life balance

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good work culture

Dislikes

Nothing yet

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)