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ICICI Bank

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based on 37.9k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Banking Company - 2024

About
Reviews
37.9k
Salaries
1.5L
Interviews
2.4k
Jobs
1
Benefits
3.8k
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ICICI Bank Senior Phone Banking Officer Hyderabad / Secunderabad Reviews

Updated 10 Jun, 2023

Overall Rating

4.7/5

based on 13 reviews

Rating distribution

5

10 (76.9%)

4

3 (23.1%)

3

0 (0%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.7

Company culture

4.7

Job security

4.7

Skill development

4.2

Salary

4.2

Work satisfaction

4.0

Promotions

3.7

Work-life balance

What employees say about ICICI Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

67% employees reported

Flexible timing

80% employees reported

No travel

62% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

4 reviews

4.7

Rated by Men

9 reviews

ICICI Bank is rated 4.7 out of 5 stars on AmbitionBox, based on 13 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

ICICI Bank is rated 4.7 out of 5 stars on AmbitionBox, based on 13 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

13 reviews found

Sort by: Popular

Senior Phone Banking Officer in Hyderabad / Secunderabad

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 11 May 2022

Likes

Its blessing for me my first job

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing like that

Work Details

Busy

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Phone Banking Officer in Hyderabad / Secunderabad

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jun 2023

Likes

Icici bank is the best place to work.i worked at gachibowli branch n the work environmnt is vry good,n the team.leaders r vry supportive.one of the best place i hv ever worked.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary package was vry low,rather than dis thr r no issues.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

What people are saying about ICICI Bank

View All

an assistant manager

Need guidance for career growth in Banking and finance domain.

Hey all, I'm working in a bank as a relationship manager with a package of 3.0 Lac of salary, and I now have 1 year of experience in retail banking. Before that, I had 1 year of experience as a customer support associate. Highest education qualification - Graduate in commerce Expecting your guidance on which skills and certifications I need to acquire for a high-paying job in the banking domain.

Got a question about ICICI Bank?

Ask anonymously on communities.

Senior Phone Banking Officer in Hyderabad / Secunderabad

Full Time

·

Credit Card Sales/ card cancellation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Mar 2022

Likes

Am very satisfied with this professional opportunity I learned many things how to deal with customer service cross sales handling power to team and support from staff security and company policy thank you for giving me this opportunity

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Work Details

Excellent

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Phone Banking Officer in Hyderabad / Secunderabad

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 20 Apr 2022

Likes

Good environment to work,

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Everything is good but need to be understand employee side.emergency service less satisfacted

Senior Phone Banking Officer in Hyderabad / Secunderabad

Full Time

·

IBG Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 12 Dec 2022

Likes

Job security

Skill development - Good
Job security - Excellent
Company culture - Excellent

Dislikes

Appraisal & Benefits

Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Phone Banking Officer in Hyderabad / Secunderabad

Acounting Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 May 2019

Likes

Good response from icici staff

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no dislike of company

Work Details

Auditor

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Phone Banking Officer in Hyderabad / Secunderabad

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Feb 2019

Likes

Work environment and job security

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about ICICI Bank.

Senior Phone Banking Officer in Hyderabad / Secunderabad

NRI Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Jul 2019

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes

Work Details

Providing product details to customer about his or her bank account

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Senior Phone Banking Officer in Hyderabad / Secunderabad

NRI department Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Jun 2020

Likes

Job security

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Dealing with NRI customers through voice chat and email process

Work timings: Strict Timings

Work related travel: This is a desk job.

Employee Benefits

Childcare, cafeteria, education assistance ,health insurance,

Senior Phone Banking Officer in Hyderabad / Secunderabad

Phone Banking Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 20 May 2021

Likes

Will definitely learn discipline with the work culture

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good

Dislikes

Salary and hikes

Work Details

Overall it was a good experience

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Phone Banking Officer in Hyderabad / Secunderabad

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 Jan 2019

Likes

All good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Politics at the time of appraisal.

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Phone Banking Officer in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 13 Feb 2019

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent

Overall Rating

Senior Phone Banking Officer in Hyderabad / Secunderabad

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Sep 2018

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

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More about working at ICICI Bank

#12 Best Mega Company - 2022

#1 Best Mega Banking Company - 2022

#10 Best Mega Company - 2021

#2 Best Mega Banking Company - 2021

HQ - Mumbai, Maharashtra, India
Banking
1 Lakh+ Employees (India)
Public
Financial Services

Tell us how to improve this page.

ICICI Bank Hyderabad / Secunderabad Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 ICICI Bank reviews submitted by ICICI Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICICI Bank is the right company for you. 67% of employees reported ...the working days at ICICI Bank as Rotational Shift. 80% employees reported the work timings at ICICI Bank as Flexible timing. Read more

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ICICI Bank Senior Phone Banking Officer Hyderabad / Secunderabad Reviews

ICICI Bank Senior Phone Banking Officer Salaries in Hyderabad / Secunderabad

based on 44 salaries

₹2 L/yr - ₹3.6 L/yr

At par with the average Senior Phone Banking Officer Salary in India

View more details

Employee Benefits for ICICI Bank Senior Phone Banking Officer Hyderabad / Secunderabad

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

View All

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