ICICI Bank Deputy Manager Customer Service Reviews

Likes

Policy and pay

Dislikes

As usual politics

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security is very good

Dislikes

Work culture is not good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Help employee to develop both professionally and personally, specially supports women employee to maintain continuity in job.

Dislikes

Work load

Work Details

Work policy: As per official and also personal requirement ther is flexibility to work from home or office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Gives opportunity to those freshers who want to make carrier in banking

Dislikes

Work life balance is tough while doing this job

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good

Dislikes

All is well in this organization.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good work life balance

Dislikes

Na

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Good work culture and bonus structure

Dislikes

No work life balance

Work Details

Work days: Alternate Saturday off (Strict Timings)

Likes

Nice company

Dislikes

Nothing slow growing process every year

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing as Such. Earlier heard Good Things about ICICI. But looking into present days scenario it seems to be a myth.

Dislikes

Demotions and Role Change without any intimation , consent and without taking into consideration about past experiences. HR’s role is Nothing. Just like a sleeping giants and henpecked husband. Future Career Growth is Nil. Anytime threaten to give RMG or Job loss. Employees are completely insecure about job and a few Seniors are taking decisions as per their own criteria. People like us were hired from other Banks by telling some role and after some time the role was suddenly changed to lower category. Actually ditching employees hired from other Banks. Complete lack of Moral Support and Guidance from Seniors. Zero intervention from HR . People like me had decided to join ICICI with retirement planning, but now it seems bank has decided not to provide that opportunity for long lasting relationship. Our Families lives and living - are at stake. Bank Was excellent to work with, till 2022 as per my colleagues who are old in the system...Read More

Likes

Overall the organisation in terms of salary structure, Work life balance and promotion appraisal is better than any other existing Bank.

Dislikes

The organization is certainly not meant for employees who are novice in the banking field. The training and helping environment is not at all good.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Ideally should be the number 1 bank in India. Compared to HDFC & AXIS BANK the customer service and customer handling level is 200% better than HDFC & AXIS BANK

Dislikes

At time some foolish people become regional heads and don't know the worth of talented employees. They simply trouble them by transferring them to one branch to another.

Likes

Good working environment surrounded by friendly individuals which helps to learn the process quickly and effectively.

Dislikes

Office politics favouritism

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Extremely Brilliant Learning Experience, Extremely Professional Work Environment, Effective & Collaborative Team Development

Dislikes

Frequent Changes in the work place(Still, that's part of the learning curve)

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Grading system is not there. Decent salary for beginners

Dislikes

Work life balance is very poor. Expected to do most of customer's part of documentation also. Expected to be available irrespective of holidays. Being service sector it's both physically and emotionally exhausting

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

Likes

Good company to learn skills and knowledge.

Dislikes

Worst corporate culture. Toxic work culture. Superiors show bossism. No respect for employees. HR don't have powers to do anything. Visakhapatnam City Head Shiva Chittipoli, he treats employees as laborers, he doesn't give any respect.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Please don't join in DSB & Tax Department in ICICI Bank.

Dislikes

Office Politics level is very high. Door Step Banking & Tax Departments very very worst Departments. Mumbai (Chandivali). Politics with employees very high level because of this lots of employees was resigned theirs job without serving notice period.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.