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3.9

based on 6.8k Reviews

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HGS Customer Service Associate Reviews

based on 33 reviews
Updated 18 Dec, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.6

Skill development

3.3

Company culture

3.1

Work-Life balance

2.9

Job Security

2.9

Work Satisfaction

2.6

Promotions/Appraisal

2.5

Salary & Benefits

Top Mentions in HGS Customer Service Associate Reviews

33 reviews found

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Discover interview dos and don'ts from real experiences

People also ask about HGS's Customer Service Associates

How is HGS to work for?
HGS is rated 3.4 out of 5, based on 33 reviews by employees on AmbitionBox. HGS is known for Skill development which is rated at the top and given a rating of 3.6. However, Salary & Benefits is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at HGS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at HGS?
According to AmbitionBox ratings, HGS employees rate its salary and benefits as 2.5 out of 5. You can know more about HGS Salaries at AmbitionBox
How is the work culture at HGS?
Work culture is rated 3.3 at HGS by 33 employees. While job security is rated 2.9 and work-life balance is rated 3.1 at HGS. Read detailed reviews by employees of HGS on AmbitionBox.

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Gender Based Ratings for HGS Customer Service Associate

based on 32 reviews
4.2
Rated by 9 Women

Rated 4.1 for Skill Development and 4.0 for Company Culture

women
2.6
Rated by 23 Men

Rated 3.1 for Skill Development and 2.7 for Job Security

men

Working Days for HGS Customer Service Associate

based on 33 reviews
Rotational Shift
46%
Monday to Saturday
31%
Monday to Friday
15%
Other
8%

Work Timings for HGS Customer Service Associate

based on 33 reviews
Flexible timing
Strict (9am - 6pm)
Strict (7pm - 4am)
45%
7%
4%
44% employees reported other strict timings

Shift Timings for HGS Customer Service Associate

based on 33 reviews
Day shift
Night shift
80%
20%

Business Travel for HGS Customer Service Associate

based on 33 reviews
No travel
76%
Within city
20%
Within country
4%
HGS Customer Service Associate Salary
based on 49 salaries
₹1.1 L/yr - ₹4 L/yr
20% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
3 total responses
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
7 total responses
+2 more benefits
Compare HGS with

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3.8
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