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a team lead
3d
Dealing with Tough Teammates
How to deal with aggressive teammates, as a Team leader my way of working is very normal and nice but I feel this niceness is costing me alot, my teammates when I don't question about their work they act normal but when I ask a about their work status they get triggered, for example one of my teammates was not logging in time while working from home and when there is no work he is going out of home without my permission when I have asked him about why he didn't inform he got angry and talked to me in very high tone, I felt my niceness is costing me alot, I feel I have to be very taught like other TLs, I felt very bad how he spoke to me, do others also face these kind of issue, please give me some suggestions.
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People also ask about HGS's Customer Service Associates
Is HGS a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 33 employee reviews, it's clear that most customer service associates have an average experience working at HGS. Skill development holds the highest rating at 3.6, while salary & benefits is rated the lowest amongst all factors at 2.5. Read reviews about skill development and salary & benefits on AmbitionBox.
Does HGS pay their Customer Service Associates well?
According to AmbitionBox reviews, HGS customer service associates rate their salary and benefits at 2.5 out of 5, based on 33 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HGS's customer service associates salaries here and to read reviews specifically about salary and benefits at HGS for customer service associates, click here.
How is the work culture at HGS for Customer Service Associates?
Work culture at HGS for customer service associates is rated 3.3 out of 5 by 33 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HGS for customer service associates, click here.
How is the job security at HGS for Customer Service Associates?
Based on 33 reviews on AmbitionBox, HGS's customer service associates rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at HGS. To read reviews about job security at HGS for customer service associates, click here.
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HGS Customer Service Associate Reviews by Locations
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Gender Based Ratings for HGS Customer Service Associate
based on 32 reviews
Rated by 9
Women
Rated by 23
Men
Working Days for HGS Customer Service Associate
based on 33 reviews
Rotational Shift
46%
Monday to Saturday
31%
Monday to Friday
15%
Other
8%
Work Timings for HGS Customer Service Associate
based on 33 reviews
Flexible timing
Strict (9am - 6pm)
Strict (7pm - 4am)
45%
7%
4%
44% employees reported other strict timings
Shift Timings for HGS Customer Service Associate
based on 33 reviews
Day shift
Night shift
80%
20%
Business Travel for HGS Customer Service Associate
based on 33 reviews
No travel
76%
Within city
20%
Within country
4%
20%
less
than the average Customer Service Associate Salary in India
View more details
Office cab/shuttle
2 total
responses
Health insurance
3 total
responses
Office gym
1 total
response
Job/Soft skill training
7 total
responses
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