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HGS
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Filter reviews by HGS Escalation Lead Reviews
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5 reviews found
Escalation Lead in Hyderabad / Secunderabad
Full Time
Bpo Department
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Likes
You get good colleagues in the office, but you do not find career growth options.
Dislikes
Management is very pathetic, as they're least bothered about an associate, and they care about themselves, and ask associates for 100% efficiency.
Work Details
Boring
Work days: Monday to Saturday (Strict Timings)
Escalation Lead in Hyderabad / Secunderabad
Full Time
BPO Department
Overall Rating
Category Ratings
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Likes
You can improve your skills and knowledge in faster rate and experience everything in short period of time which will help us to enhance ourselves and give the best to the core.
Dislikes
One will not get promoted with the standards and qualities and knowledge he/she have. Will get promoted with internal politics not policies
Work Details
Boring and dissatisfied
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
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Escalation Lead
Full Time
Voice / Blended Department
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Work-Life Balance
Likes
It was a very good company with lot of benefits
Dislikes
Everything was good no dislike
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Escalation Lead in Guntur
escalation Department
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Likes
great experience working with Hinduja, job Atmosphere present in office is the most I like
Dislikes
In my point of view there are no dislikes about hinduja
Work Details
worked as escalation specialist regards customer services of airtel process
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Escalation Lead in Mangaluru
Escalation Department
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Likes
Superb
Dislikes
Nthg
Work Details
Work days: Rotational Shift (Flexible Timings)
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Customer Service Associate in Mumbai
Full Time
Voice / Blended Department
Overall Rating
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Likes
Liked nothing at all
Dislikes
Salary is around 23 to 28k ctc. In the name of dynamic process there is no urge to develop a stream to the process Favoritism is at top from superiors, offcourse for females only. (IYKYK) Contract which gets renewed every month, Hopes are given that we will put you on pay role, but even after hardwork and efforts nothing is granted to you. No job security at all
Employer’s Response
Hello! We sincerely apologize for the unfortunate experience you had at HGS. To help us improve, we would appreciate it if you could share more details. Please don't hesitate to contact us at Talk2us@teamhgs.com.
Quality Analyst in Mysuru / Mysore
Full Time
Business Process Quality Department
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Likes
Salary & benifits
Dislikes
Poor management, micro management at its peak,no cultural values, worst colleagues, partially & favourism in peak, worst work culture.. poor HR management.. poor safety for female employees in night. In name of rotational week off they will continue to give night shift forcefully for female Employees a hell.. don't ever join..
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Sales Executive in Lucknow (working remotely)
Full Time
Sales Support & Operations Department
Overall Rating
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Likes
Like
Dislikes
Like like like like like like
Sales Manager in Navi Mumbai
Full Time
Sales Support & Operations Department
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Likes
Awesome I like this.
Dislikes
Nothing
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Team Lead in Mysuru / Mysore
Full Time
Non Voice Department
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Likes
Learn many things like commutation skill leadership skills many more
Dislikes
Like
Process Associate in Bangalore / Bengaluru
Full Time
Operations Department
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Work-Life Balance
Likes
Friendly
Dislikes
New new rules which is need not want
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)
Senior Associate in Mumbai
Full Time
Accounting & Taxation Department
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Likes
Nothing
Dislikes
Lack of knowledge, strict timings irrespective of work, no proper work alloted
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Process Associate in Hyderabad / Secunderabad
Full Time
IT Support Department
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Likes
Na
Dislikes
Salary and growth nepotism
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Senior Associate in Navi Mumbai
Full Time
Accounting & Taxation Department
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Work-Life Balance
Likes
Location
Dislikes
Unable to even concentrate on personal life.
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Sales Executive in Buxar (working remotely)
Full Time
Finance Department
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Work-Life Balance
Likes
Hinduja global solutions is best company
Dislikes
No
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Other HGS Reviews
Senior Business Analyst in Mumbai
Full Time
Technology / IT Department
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Likes
Semi Government cultural, no new learning, HR become project manager
Dislikes
No new learning, HR become project manager who lead Technical team, employees are between 40+ to 56 age are very lazy to adopt anything so they play politics, new employees are not welcome.
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Customer Relationship Officer in Durgapur
Full Time
Back Office Department
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Category Ratings
Promotions/Appraisal
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Likes
Work environment: Some say the work environment is good, flexible, and supportive. Training and career development: Some say that HGS offers good training and opportunities for skill development. Global presence: HGS has a global presence, which can provide opportunities for international exposure. Friendly management: Some say that the management is friendly.
Dislikes
Low pay: Some say the pay is low and unlivable. Poor management: Some say the management is poor and doesn't appreciate hard work. No work life balance: Some say there is no work life balance and pressure. Unrealistic requirements: Some say the daily requirements are unrealistic. Lack of support: Some say there is no support on the workplace. Lack of clarity: Some say there is a lack of clarity in work related matters....Read More
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
HR Associate Operations in Mumbai
Full Time
HR Operations Department
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Likes
There is no restriction for your ideas I like the management behaviour they treat their employees as an asset Every employee is very helpful for each other I am writing this all based on my 6 months of experience in HGS
Dislikes
Nothing
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Associate in Mumbai
Full Time
HR Operations Department
Overall Rating
Category Ratings
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Likes
Okay
Dislikes
The higher ups have a good appraisal assessment but the associate are given a raise of 2000 in the appraisal cycle the discrimination is their while hiring as well for any position and also the team are given trainees freshers or interns to save the cost and when the error is done by them they throw the ball to us stating that why havent you check it. Where the team needs an experienced person the HR head states that teach them and make them experienced and the issue with that is once we teach them they leave so their is no help with that as well due the compensation and looking at the given appraisal....Read More
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Claim Processing Executive in Bangalore / Bengaluru
Full Time
Health Informatics Department
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Category Ratings
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Likes
Working environment is good, Culture they follow for each Religion is good. This Co is good for financial stable peoples who just need to spend their life time. And it’s good for freshers.
Dislikes
This company’s isn’t good for Salary, Appraisal, Can’t survive working here with the salary they provide. Garments peoples will earn more than here.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
DGM in New Delhi
Full Time
Other Hospital Staff Department
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Likes
Hinduja policy is god for one oTT there no policy for employees
Dislikes
There is HR Vaishali and she is not even want talk or listen employee problems
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Process Consultant in Chennai
Full Time
Health Informatics Department
Overall Rating
Category Ratings
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Likes
Best organisation for freshers to start their career I joined as a fresher and gained more knowledge about healthcare. Thanks to HGS!
Dislikes
Appraisal and rotational shifts
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Process Consultant Trainee in Hyderabad / Secunderabad
Full Time
Payroll & Transactions Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
Nothing
Dislikes
They make us work 2x times faster like robots. They will increase the targets frequently. During the initial days they will say 2 week offs but when the time passes they will ask us to work on the week offs in the name of deficit hours without showing the proper data. And the office politics are the worst they will have the personalgrudges which they will show during the appraisals and promotions....Read More
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Executive in New Delhi
Full Time
Finance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
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Salary & Benefits
Job Security
Work-Life Balance
Likes
I worked very well in Hinduja and DBS Bank India Limited, worked with an honest team.
Dislikes
I worked very well in HGS pvt Ltd and DBS Bank India Ltd.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)
Senior Executive in Indore
Full Time
Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
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Company Culture
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Salary & Benefits
Job Security
Work-Life Balance
Likes
Good managers helping member in my team whenever you have required additional learning is provided also available some games in office which is removing your stress and so many more
Dislikes
Increment & time is not fixed that's why some time it is problemetic
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
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HGS Reviews by Designations
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AmbitionBox has 5 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 60% of employees reported the working days at HG...S as Rotational Shift. 60% employees reported the work timings at HGS as Flexible timing. Read more- Home >
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