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Filter reviews by HGS Customer Success, Service & Operations Department Reviews
Overall Rating
based on 77
reviews
What employees say about HGS?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
52% employees reported
Monday to Friday
56% employees reported
Flexible timing
69% employees reported
No travel
62% employees reported
View more detailed insights
Gender based rating
Rated by Women
632 reviews
Rated by Men
1.1k reviews
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Top Mentions
in HGS Customer Success, Service & Operations Department Reviews
77 reviews found for "appraisal"
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asked in
Quality Analyst interview
Q2. whats plan for groom business and how to manage team data
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asked in
Customer Relation Officer interview
Q3. How would u communicate with ur customers?
asked in
Technical Automation Lead interview
Q4. License in Automation anywhere in A360
Q5. Do u hv any idea abt customer service
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HGS.
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Career Growth
2w (edited)
littleiv
·
works at
Capgemini
Tech lead - Tech Mahindra or IBM
I have 2 offers in same location : Need guidance to choose one
1) Tech Mahindra (U4)
Fixed 23.9 Variable 2.6=26.5
No joining bonus
Project details informed already
2)IBM(7B)
Fixed 21.37 + Variable 0-10%
Joining bonus is 1 lakh
Your Responses and thoughts will be appreciated.
Thank you
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People also ask about HGS's Customer Success, Service & Operations Department
Is HGS's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 77 employee reviews, it's clear that most employees have an average experience working at HGS's Customer Success, Service & Operations Department.
Job security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.2.
Read reviews about
job security
and
career growth
on AmbitionBox.
Does HGS's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, HGS's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.4 out of 5, based on 77 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at HGS's Customer Success, Service & Operations Department,
click here
.
How is the work culture at HGS's Customer Success, Service & Operations Department?
Work culture at HGS's Customer Success, Service & Operations Department is rated 3.8 out of 5 by 77 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at HGS's Customer Success, Service & Operations Department,
click here
.
How is the job security at HGS's Customer Success, Service & Operations Department?
Based on 77 reviews on AmbitionBox, HGS's Customer Success, Service & Operations Department employees rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HGS's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HGS's Customer Success, Service & Operations Department,
click here
.
Is work from home available at HGS's Customer Success, Service & Operations Department?
According to AmbitionBox, 16% of HGS's Customer Success, Service & Operations Department employees work from home permanently, 52% work from the office, and 32% follow a hybrid model, based on 112 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
How do I get a job at HGS's Customer Success, Service & Operations Department?
To get a job at HGS's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top HGS interview questions and practice your responses to prepare thoroughly.
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|
Senior Process Consultant
684
salaries
|  ₹1.5 L/yr - ₹5 L/yr |
|
Process Consultant
413
salaries
| ₹1.2 L/yr - ₹4.2 L/yr |
|
Customer Relation Officer
321
salaries
| ₹0.9 L/yr - ₹6 L/yr |
|
Team Lead Operations
294
salaries
| ₹2.3 L/yr - ₹8.5 L/yr |
|
Process Associate
287
salaries
| ₹1.7 L/yr - ₹4 L/yr |
Office cab/shuttle
134 total
responses
International/On-site exposure
12 total
responses
Free meal
4 total
responses
Health insurance
100 total
responses
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