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HGS Customer Success, Service & Operations Department Salaries in India (Updated 2025)

based on 6.2k latest salaries
Designation Avg Annual Salary Open Jobs
1 - 6 years exp. (706 salaries)
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₹1.5 L/yr - ₹5 L/yr

1 - 5 years exp. (413 salaries)
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₹1.2 L/yr - ₹4.9 L/yr

0 - 6 years exp. (321 salaries)
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₹0.9 L/yr - ₹6 L/yr

2 - 11 years exp. (300 salaries)
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₹2.3 L/yr - ₹7.6 L/yr

Starting your career? Discover HGS fresher salaries in India
0 - 3 years exp. (293 salaries)
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₹1.7 L/yr - ₹4.5 L/yr

4 - 12 years exp. (241 salaries)
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₹2.2 L/yr - ₹9.1 L/yr

1 job opening
2 - 5 years exp. (222 salaries)
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₹1.7 L/yr - ₹5 L/yr

2 - 8 years exp. (170 salaries)
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₹1.5 L/yr - ₹5 L/yr

2 - 6 years exp. (122 salaries)
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₹1.8 L/yr - ₹3.8 L/yr

0 - 6 years exp. (113 salaries)
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₹1.2 L/yr - ₹4.5 L/yr

1 job opening
0 - 6 years exp. (108 salaries)
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₹0.6 L/yr - ₹3.3 L/yr

1 - 9 years exp. (78 salaries)
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₹1.9 L/yr - ₹5 L/yr

2 - 6 years exp. (75 salaries)
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₹2 L/yr - ₹4.3 L/yr

6 - 14 years exp. (69 salaries)
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₹3 L/yr - ₹9.2 L/yr

0 - 2 years exp. (69 salaries)
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₹1.7 L/yr - ₹3.4 L/yr

2 - 5 years exp. (65 salaries)
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₹1.8 L/yr - ₹4.5 L/yr

1 - 5 years exp. (61 salaries)
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₹1.1 L/yr - ₹5.8 L/yr

7 - 16 years exp. (54 salaries)
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₹5.6 L/yr - ₹12.4 L/yr

10 - 20 years exp. (54 salaries)
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₹7.5 L/yr - ₹13 L/yr

3 - 9 years exp. (52 salaries)
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₹3 L/yr - ₹4.4 L/yr

Last Updated: 12 Mar, 2025

Salary related reviews for HGS

3.4

Rated by 1.8k employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 03 Mar 2025

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

...e efforts put in equally, they don't care about you if they just don't like you. They under pay you despite having big clients like viacom and jiohotsar and they pay you peanuts and expect the world from you, if you don't like politics this company will force you to be a part of it, TLs and manager will do things for some and not for the others. Nothing is properly documented so they just feel they can do anything to you and TLs there mostly except for one are all changing all the time , they won't make you grow there and will hire some fool from outside on a affordable salary , so what happens with such companies which are many in India, you end up having agents who knows the process better than the manager , what is the use of joing this company?? While I worked there TLs just joined and left, they will make you work over time and expect you to understand when it's business needs but won't pay you for over time. They said they will pay you 150 rupees for incentives which was for a day or two if you did about 200 odd cases, if your standards are low and you really are below the poverty line then maybe 150 rupees is a big deal to you but for people who want to grow then HGS is not the place for you.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 18 Dec 2024

1.0
 for  Salary and Benefits

Likes

Liked nothing at all

Dislikes

Salary is around 23 to 28k ctc. In the name of dynamic process there is no urge to develop a stream to the process Favoritism is at top from superiors, offcourse for females only. (IYKYK) Contract which gets renewed every month, Hopes are given that we will put you on pay role, but even after hardwork and efforts nothing is granted to you. No job security at all

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  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 15 Nov 2024

3.0
 for  Salary and Benefits

Likes

Work environment: Some say the work environment is good, flexible, and supportive. Training and career development: Some say that HGS offers good training and opportunities for skill development. Global presence: HGS has a global presence, which can provide opportunities for international exposure. Friendly management: Some say that the management is friendly.

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  • Skill development - Good
  • +3 more

Dislikes

Low pay: Some say the pay is low and unlivable. Poor management: Some say the management is poor and doesn't appreciate hard work. No work life balance: Some say there is no work life balance and pressure. Unrealistic requirements: Some say the daily requirements are unrealistic. Lack of support: Some say there is no support on the workplace. Lack of clarity: Some say there is a lack of clarity in work related matters.

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Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 20 Apr 2024

2.0
 for  Salary and Benefits

Likes

happy with team who is supportive and work life is balance by our sir ayaz ghausi who always helps me when i was on leave for my family problem he worked for my work . nothing to say

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  • Work satisfaction - Good
  • +2 more

Dislikes

need to change salary performance system salary is not good but manager is supportive so no complain

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  • Salary - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 31 Jan 2025

1.0
 for  Salary and Benefits

Likes

The only one good thing about hgs is its good infrastructure

Dislikes

Everything is worst here. Managers, timings, salary, work life balance,food, everything is worst. It is the worst ever thing to work here. So, please respect your life and choose another company.

read more
  • Salary - Bad
  • +6 more
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HGS Salary FAQs

How much does HGS pay per year?
The average HGS salary ranges from approximately ₹0.2 Lakh to ₹2.1 Lakhs per year for a Computer Operator and ₹27 Lakhs to ₹46.4 Lakhs per year for a Associate Vice President. Salary estimates are based on 6.2k HGS salaries received from various employees of HGS. HGS employees rate the overall salary and benefits package 3.4/5 stars.
What is the highest salary in HGS?
The highest-paying job at HGS is a Associate Vice President with a salary of ₹27 Lakhs to ₹46.4 Lakhs per year. The top 10% of employees earn more than ₹6.41 lakhs per year. The top 1% earn more than a whopping ₹25.62 lakhs per year.
What is the minimum salary in HGS?
Minimum salary at HGS depends on the role you are applying for. For Customer Relation Officer the minimum salary is ₹0.9 Lakh to ₹6.1 Lakhs per year, and for Process Consultant Trainee the minimum salary is ₹1.2 Lakh to ₹3.6 Lakhs per year and so on.
What is the salary package for freshers in HGS?
The average salary at HGS for freshers varies from ₹1.2 Lakh to ₹2 Lakhs per year for Tele Caller and ₹4 Lakhs to ₹5.5 Lakhs per year for Associate Software Engineer.
What is the notice period at HGS in Customer Success, Service & Operations Department?
According to AmbitionBox, 40% of the HGS employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 29% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 2.3k responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at HGS is INRunlock blur . Salary estimates are based on 6.2k HGS latest salaries received from various employees of HGS.

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