HGS Customer Success, Service & Operations Department Reviews

Likes

I have good experience in this company, satisfied also but expecting more.

Dislikes

Basic salary is low in this company,they will give shift allowance but not satisfied.

Work Details

Work policy: If any requirement then only will go to office other wise work from home only .

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Dislikes

No promotion from last year and no salary hike No job security No skill development Not at all satisfied with work culture Very Toxic environment Work politics 10/10 Work ethics 0/10 Professionalism 0/10

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Shift timing and nice training and monitoring

Dislikes

Pressure of AHT and fcr

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Liked nothing at all

Dislikes

Salary is around 23 to 28k ctc. In the name of dynamic process there is no urge to develop a stream to the process Favoritism is at top from superiors, offcourse for females only. (IYKYK) Contract which gets renewed every month, Hopes are given that we will put you on pay role, but even after hardwork and efforts nothing is granted to you. No job security at all

Likes

Work environment: Some say the work environment is good, flexible, and supportive. Training and career development: Some say that HGS offers good training and opportunities for skill development. Global presence: HGS has a global presence, which can provide opportunities for international exposure. Friendly management: Some say that the management is friendly.

Dislikes

Low pay: Some say the pay is low and unlivable. Poor management: Some say the management is poor and doesn't appreciate hard work. No work life balance: Some say there is no work life balance and pressure. Unrealistic requirements: Some say the daily requirements are unrealistic. Lack of support: Some say there is no support on the workplace. Lack of clarity: Some say there is a lack of clarity in work related matters....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Good managers helping member in my team whenever you have required additional learning is provided also available some games in office which is removing your stress and so many more

Dislikes

Increment & time is not fixed that's why some time it is problemetic

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

happy with team who is supportive and work life is balance by our sir ayaz ghausi who always helps me when i was on leave for my family problem he worked for my work . nothing to say

Dislikes

need to change salary performance system salary is not good but manager is supportive so no complain

Work Details

Work policy: Ayaz ghausi sir give all option so we work as per flexible

Work timings: Flexible Timings

Likes

Likes