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a team lead
23h
Dealing with Tough Teammates
How to deal with aggressive teammates, as a Team leader my way of working is very normal and nice but I feel this niceness is costing me alot, my teammates when I don't question about their work they act normal but when I ask a about their work status they get triggered, for example one of my teammates was not logging in time while working from home and when there is no work he is going out of home without my permission when I have asked him about why he didn't inform he got angry and talked to me in very high tone, I felt my niceness is costing me alot, I feel I have to be very taught like other TLs, I felt very bad how he spoke to me, do others also face these kind of issue, please give me some suggestions.
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People also ask about HGS's Customer Success, Service & Operations Department
Is HGS's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 1.7k employee reviews, it's clear that most employees have an average experience working at HGS's Customer Success, Service & Operations Department. Job Security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about job security and career growth on AmbitionBox.
Does HGS's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, HGS's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.3 out of 5, based on 1.7k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at HGS's Customer Success, Service & Operations Department, click here.
How is the work culture at HGS's Customer Success, Service & Operations Department?
Work culture at HGS's Customer Success, Service & Operations Department is rated 3.8 out of 5 by 1.7k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HGS's Customer Success, Service & Operations Department, click here.
How is the job security at HGS's Customer Success, Service & Operations Department?
Based on 1.7k reviews on AmbitionBox, HGS's Customer Success, Service & Operations Department employees rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HGS's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HGS's Customer Success, Service & Operations Department, click here.
Is work from home available at HGS's Customer Success, Service & Operations Department?
According to AmbitionBox, 19% of HGS's Customer Success, Service & Operations Department employees work from home permanently, 55% work from the office, and 26% follow a hybrid model, based on 57 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at HGS's Customer Success, Service & Operations Department, click here.
How do I get a job at HGS's Customer Success, Service & Operations Department?
To get a job at HGS's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top HGS interview questions and practice your responses to prepare thoroughly.
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Work Policy at HGS Customer Success, Service & Operations Department
i
Workplace policy may vary based on Department, Designation and
Location.
based on 57 reviews in last 6 months
Work from office
55%
Hybrid
26%
Other hybrid work policies
16%
2 days/week from office
5%
3 days/week from office
5%
Permanent work from home
19%
Gender Based Ratings at HGS Customer Success, Service & Operations Department
based on 1.7k reviews
Rated by 598
Women
Rated by 1.1k
Men
Working Days at HGS Customer Success, Service & Operations Department
based on 1.7k reviews
Monday to Friday
57%
Rotational Shift
25%
Monday to Saturday
15%
Alternate Saturday off
2%
Other
1%
Work Timings at HGS Customer Success, Service & Operations Department
based on 1.7k reviews
Flexible timing
Strict (4.30pm - 1.30am)
Strict (1.30pm - 10.30pm)
69%
3%
2%
26% employees reported other strict timings
Shift Timings at HGS Customer Success, Service & Operations Department
based on 1.7k reviews
Day shift
Night shift
62%
38%
Business Travel at HGS Customer Success, Service & Operations Department
based on 1.7k reviews
No travel
62%
Within city
30%
Within country
5%
International travel
3%
|
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Office cab/shuttle
134 total
responses
International/On-site exposure
12 total
responses
Free meal
4 total
responses
Health insurance
100 total
responses
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