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HGS Customer Success, Service & Operations Department Reviews

Updated 6 Mar, 2025
Overall Rating
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3.9/5
based on 1.8k reviews

Rating distribution

Category Ratings

4.0

Job security

3.8

Company culture

3.7

Work-life balance

3.7

Skill development

3.6

Work satisfaction

3.3

Salary

3.2

Promotions

What employees say about HGS?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

54% employees reported

Monday to Friday

Monday to Friday

56% employees reported

Flexible timing

Flexible timing

69% employees reported

No travel

No travel

62% employees reported

Gender based rating

4.0
female

Rated by Women

618 reviews

3.8
male

Rated by Men

1.1k reviews

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Top Mentions in HGS Customer Success, Service & Operations Department Reviews
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1.8k reviews found

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Top HGS Interview Questions

Q1. What is accounts payable
Q2. whats plan for groom business and how to manage team data

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Q3. License in Automation anywhere in A360
Q5. What do you do when a customer gets angry?

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Read HGS Reviews based on designations

4.0
 Senior Process Consultant

 (285)

3.8
 Process Consultant

 (223)

4.3
 Customer Relation Officer

 (221)

4.1
 Process Associate

 (126)

4.3
 Team Lead Operations

 (93)

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People also ask about HGS's Customer Success, Service & Operations Department

Is HGS's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 1.8k employee reviews, it's clear that most employees have an average experience working at HGS's Customer Success, Service & Operations Department. Job security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about job security and career growth on AmbitionBox.
Does HGS's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, HGS's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.3 out of 5, based on 1.8k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at HGS's Customer Success, Service & Operations Department, click here .
How is the work culture at HGS's Customer Success, Service & Operations Department?
Work culture at HGS's Customer Success, Service & Operations Department is rated 3.8 out of 5 by 1.8k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at HGS's Customer Success, Service & Operations Department, click here .
How is the job security at HGS's Customer Success, Service & Operations Department?
Based on 1.8k reviews on AmbitionBox, HGS's Customer Success, Service & Operations Department employees rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HGS's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HGS's Customer Success, Service & Operations Department, click here .
Is work from home available at HGS's Customer Success, Service & Operations Department?
According to AmbitionBox, 17% of HGS's Customer Success, Service & Operations Department employees work from home permanently, 54% work from the office, and 29% follow a hybrid model, based on 95 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at HGS's Customer Success, Service & Operations Department?
To get a job at HGS's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top HGS interview questions and practice your responses to prepare thoroughly.

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