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based on 6.8k Reviews

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Filter reviews by

HGS CPE Reviews

based on 10 reviews

Updated 29 Jul, 2019

Overall Rating

4.1/5

How AmbitionBox ratings work?

5

5

4

2

3

1

2

1

1

1

Category Ratings

4.3

Job security

3.6

Company culture

3.4

Work satisfaction

3.2

Work-life balance

3.2

Promotions

3.1

Skill development

2.9

Salary

HGS is rated 4.1 out of 5 stars on AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Read more

HGS is rated 4.1 out of 5 stars on AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Top Mentions in HGS CPE Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

10 reviews found

Sort by: Popular

CPE in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 29 Jul 2019

Likes

Upto 2 years is good to start their carrier.

Job security - Excellent
Company culture - Good

Dislikes

Salary and appraisal

Salary - Poor
Promotions - Poor

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

CPE in Bangalore / Bengaluru

Aetna Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 28 Jan 2019

Likes

I like company culture and coordination good

Salary - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Somewhere I felt that I won't get life balance and because of my personal family problem I left otherwise overall good

Work Details

Always existing

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about HGS

View All

Dealing with Tough Teammates

How to deal with aggressive teammates, as a Team leader my way of working is very normal and nice but I feel this niceness is costing me alot, my teammates when I don't question about their work they act normal but when I ask a about their work status they get triggered, for example one of my teammates was not logging in time while working from home and when there is no work he is going out of home without my permission when I have asked him about why he didn't inform he got angry and talked to me in very high tone, I felt my niceness is costing me alot, I feel I have to be very taught like other TLs, I felt very bad how he spoke to me, do others also face these kind of issue, please give me some suggestions.

Got a question about HGS?

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CPE in Bangalore / Bengaluru

CSR & Sustainability Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Mar 2018

Likes

Nothing there to like anything

Dislikes

You can't except anything from this company.. They will squeeze you like anything. No values for employees. Only matters clients satisfaction. Lot of politics between employees, Female preference

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Very very hectic.. pressurized.. no proper weekends

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

CPE in Bangalore / Bengaluru

PCI coding Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 19 Sep 2018

Likes

Flexibility when there is an any emergency.

Job security - Good

Dislikes

No career growth

Salary - Poor
Skill development - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Medical Coding denial management.

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

CPE

Special projects Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 30 Apr 2018

Likes

I like the training at HGS as well the support what ever they gave on floor. Cool Work environment,

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Growth, there is no growth.

Work Details

We work on claims of Humana health insurance which is located in USA.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

CPE in Bangalore / Bengaluru

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 14 Jul 2019

Likes

Work environment

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Work-life balance - Good

Dislikes

Salary

Work Details

Normal

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

CPE

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Oct 2018

Likes

Good environment

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Shift

You are reading trusted reviews. Keep reading to find out more about HGS.

CPE in Bangalore / Bengaluru

Health insurance Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 08 May 2019

Likes

Only work life balance

Job security - Good

Dislikes

Politics, salary, appraisal, work environment

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

CPE

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Mar 2019

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

CPE in Bangalore / Bengaluru

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 02 Jan 2018

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good

Employer’s Response

Hi! Thank you for taking the time to rate us. We wish you success now and always!

Overall Rating

Other HGS Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Customer Service Associate in Mumbai

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Dec 2024

Likes

Liked nothing at all

Dislikes

Salary is around 23 to 28k ctc. In the name of dynamic process there is no urge to develop a stream to the process Favoritism is at top from superiors, offcourse for females only. (IYKYK) Contract which gets renewed every month, Hopes are given that we will put you on pay role, but even after hardwork and efforts nothing is granted to you. No job security at all

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Employer’s Response

Hello! We sincerely apologize for the unfortunate experience you had at HGS. To help us improve, we would appreciate it if you could share more details. Please don't hesitate to contact us at Talk2us@teamhgs.com.

Senior Business Analyst in Mumbai

Full Time

·

Technology / IT Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 16 Dec 2024

Likes

Semi Government cultural, no new learning, HR become project manager

Job security - Good

Dislikes

No new learning, HR become project manager who lead Technical team, employees are between 40+ to 56 age are very lazy to adopt anything so they play politics, new employees are not welcome.

Salary - Poor
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Quality Analyst in Mysuru / Mysore

Full Time

·

Business Process Quality Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 15 Nov 2024

Likes

Salary & benifits

Salary - Good

Dislikes

Poor management, micro management at its peak,no cultural values, worst colleagues, partially & favourism in peak, worst work culture.. poor HR management.. poor safety for female employees in night. In name of rotational week off they will continue to give night shift forcefully for female Employees a hell.. don't ever join..

Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Customer Relationship Officer in Durgapur

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 15 Nov 2024

Likes

Work environment: Some say the work environment is good, flexible, and supportive. Training and career development: Some say that HGS offers good training and opportunities for skill development. Global presence: HGS has a global presence, which can provide opportunities for international exposure. Friendly management: Some say that the management is friendly.

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Low pay: Some say the pay is low and unlivable. Poor management: Some say the management is poor and doesn't appreciate hard work. No work life balance: Some say there is no work life balance and pressure. Unrealistic requirements: Some say the daily requirements are unrealistic. Lack of support: Some say there is no support on the workplace. Lack of clarity: Some say there is a lack of clarity in work related matters....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employer’s Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

HR Associate Operations in Mumbai

Full Time

·

HR Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 10 Oct 2024

Likes

There is no restriction for your ideas I like the management behaviour they treat their employees as an asset Every employee is very helpful for each other I am writing this all based on my 6 months of experience in HGS

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Associate in Mumbai

Full Time

·

HR Operations Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 05 Oct 2024

Likes

Okay

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

The higher ups have a good appraisal assessment but the associate are given a raise of 2000 in the appraisal cycle the discrimination is their while hiring as well for any position and also the team are given trainees freshers or interns to save the cost and when the error is done by them they throw the ball to us stating that why havent you check it. Where the team needs an experienced person the HR head states that teach them and make them experienced and the issue with that is once we teach them they leave so their is no help with that as well due the compensation and looking at the given appraisal....Read More

Salary - Bad
Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Claim Processing Executive in Bangalore / Bengaluru

Full Time

·

Health Informatics Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Sep 2024

Likes

Working environment is good, Culture they follow for each Religion is good. This Co is good for financial stable peoples who just need to spend their life time. And it’s good for freshers.

Company culture - Excellent
Work-life balance - Excellent

Dislikes

This company’s isn’t good for Salary, Appraisal, Can’t survive working here with the salary they provide. Garments peoples will earn more than here.

Salary - Bad
Promotions - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

DGM in New Delhi

Full Time

·

Other Hospital Staff Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 05 Sep 2024

Likes

Hinduja policy is god for one oTT there no policy for employees

Dislikes

There is HR Vaishali and she is not even want talk or listen employee problems

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Employer’s Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Process Consultant in Chennai

Full Time

·

Health Informatics Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 10 Jul 2024

Likes

Best organisation for freshers to start their career I joined as a fresher and gained more knowledge about healthcare. Thanks to HGS!

Skill development - Good
Job security - Excellent

Dislikes

Appraisal and rotational shifts

Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Process Consultant Trainee in Hyderabad / Secunderabad

Full Time

·

Payroll & Transactions Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 06 Jul 2024

Likes

Nothing

Dislikes

They make us work 2x times faster like robots. They will increase the targets frequently. During the initial days they will say 2 week offs but when the time passes they will ask us to work on the week offs in the name of deficit hours without showing the proper data. And the office politics are the worst they will have the personalgrudges which they will show during the appraisals and promotions....Read More

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

More about working at HGS

HQ - Bangalore/Bengaluru, Karnataka, India
BPO
10k-50k Employees (India)
Public
Emerging Technologies

Tell us how to improve this page.

HGS CPE Reviews by Locations

HGS CPE Bangalore / Bengaluru Reviews

HGS Reviews by Designations

HGS Customer Relation Officer Reviews
HGS Senior Process Consultant Reviews
HGS Process Consultant Reviews
HGS Process Associate Reviews
HGS Customer Care Executive Reviews
HGS Team Lead Operations Reviews
Show more
HGS Team Lead Reviews
HGS Associate Reviews
HGS Claim Processing Executive Reviews
HGS Quality Analyst Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 72% of employees reported the working days at H...GS as Monday to Friday. 86% employees reported the work timings at HGS as Flexible timing. Read more

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HGS CPE Reviews

Gender Based Ratings for HGS CPE

based on 10 reviews

4.5

Rated by 6 Women

Rated 4.4 for Job security and 4.4 for Work satisfaction

3.7

Rated by 4 Men

Rated 4.2 for Job security and 3.6 for Company culture

Working Days for HGS CPE

based on 10 reviews

Monday to Friday

72%

Rotational Shift

14%

Monday to Saturday

14%

Work Timings for HGS CPE

based on 10 reviews

Flexible timing

Strict (9am - 6pm)

86%

14%

Shift Timings for HGS CPE

based on 10 reviews

Day shift

100%

Business Travel for HGS CPE

based on 10 reviews

No travel

57%

Within country

29%

Within city

14%

based on 10 salaries

₹1.9 L/yr - ₹2.6 L/yr

28% less than the average CPE Salary in India

View more details

Employee Benefits for HGS CPE

Office cab/shuttle

1 total response

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Stock options

0 total responses

View All

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3.9

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3.8

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