Hexaware Technologies Non Voice Customer Service Executive Reviews

Likes

One thing to like about Hexaware Technologies is that the projects that we were working on.

Dislikes

1. No work life balance. 2. Poor canteen facility. 3. Poor work culture.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

being a fresher they have highest package to offer for candidtaes selected in intl BPO

Dislikes

Starts with management one of the terrible magangement and toxic managers. Transportation team is really challenging and can give you hard time whenver they want and you can't complain about it. Work-culture is very toxic worst policies are there you can't get ill or else you'll face deductions from salary, yes you can apply SL but they have vpa ratings. Job insecurity would always be there if management don't like you than it's over for you....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only the Salary part which I got on time. I don’t know about other process in the same company .

Dislikes

A lot of thing for dislike . Their attendance system of manual from Oracle DHR & Timesheet applies on teams, the pathetic management and HR. No work ethics . Unnecessarily burden to a lead to work most of time however , no trust or eliminate the poor performer . Hygiene Issues on washroom etc etc.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I am very happy to share my experience over all surrounding and environment is very freely and each and every TL is very supportive ♥️ even manager also supportive

Dislikes

Regarding the appraisal and promotion I am not liking over all even most of promotion is giving to favorites person even which employee are selected for promotion it's only for favourites

Likes

Nothing

Dislikes

- Worst workplace. - Biased HR team. - Ethnicity promoted. Locals are adored and outsiders will remain outsiders. - Hypocrisy. Lecture on Guidelines/Promotion/Appraisal for people they had to hire to fill spots and making exceptions without counting for people they wanted/needed to hire to meet all the performance metrics. - No realvalue of TL/AM designation. When they start insulting you, they don't remember who they're speaking to. -Advisor says, Support staff is bad.....HR will jump on them like vultures. Support staff shares same concern: 1000 questions, no real action and teaching their guidelines. - That same Agent impacts the score, gets escalation..... warning letter will be issued in support staff's name in no time by the same hardworking people from HR team....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

If the person is capable enough to handle the next level job role then hexaware gives chance to their employees to get promoted for next level as an acting role. Their performance are closely monitor and gets promoted to next level.

Dislikes

Post shift training or sessions

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Very hectic work place , they also push to work , they don’t give any expections, all the heads only are there to pressure the employees at workplace , no free time in the shift of 10 hrs they only provide half hour break, which we cannot take by our choice , pathetic , no increment

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Enjoyable

Dislikes

No Proper Management.They needs to give more extra chance for Certification.Deeply questions has asked about death benefits.My training is not proper way.I want to go a back office.Afterwards, I realise about Insurance.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Team members are good

Dislikes

Policy and HR department handling the issue are very poor, they talk about employee empowerment but it comes to execution they didn't care about the employee

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Building situated near JIO office

Dislikes

Working culture is not good, toxic environment, FH driven org not policy driven. As per 2022-23 attrition data, overall 35% attrition in BPS space

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Training is superb.

Dislikes

In the name of cost cutting and for getting the cost cutting incentive or bonus the managers from top to bottom will provide 6 people in the place of 10 people. All 6 people must work hard. Night day anytime they will expect you to support and invariably you will extend. Work culture is bad. Management is bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Office environment

Dislikes

Bus facility on Sunday at least from Loma TI gate to our company because 15 to 20 mins we have to walk, and I am giving this reason because on Sunday, who are stay fare already, they are handling train issue, bus issue, and even auto issue also after handling this we have to walk again is to irritate, so please request arranging from them cab or bus on weekends. 

Likes

Nothing to like there and it’s just waste of time even to go for an interview

Dislikes

Guys, Please note if you are joining clarify the worse VPA scheme bcoz you will not receive your said in hand salary at the time of interview or salary negotiations. Always ask your in hand salary in VPA 2 Rating bocoz that’s what you will get if the said in hand salary is in VPA 3 kindly get it changed before accepting the offer. No work culture No professionalism No Ethics No Floor decorum No work life balance...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Work life balance is good. Hike was decent. I joined a fresher in 2021 with 3 Lpa, after 2 yrs, with 2 hike n 1 promotion, my CTC is 5.7 Lpa

Dislikes

no job security all. In bench they will ask you to fake your Cv with client requirements, and will force you to attend interview, even if you don't have that skill sets. If you unable to clear any interview after 3 chances, they will ask you to put the paper.

Likes

Appreciations within intra organisation awards.

Dislikes

Support project not having enough flexibility of work-life balance. Support team always suffering to celebrate the festivals or public holidays.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Company culture

Dislikes

No job security, if there are no project in company then they forcefully tell you need to drop a resignation. And they don't inform earlier, after completing bench period they suddenly inform to drop paper.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.