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HDFC Bank Customer Care Executive Reviews

Updated 4 Feb, 2025
Overall Rating
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3.6/5
based on 21 reviews

Rating distribution

Category Ratings

3.9

Job security

3.7

Skill development

3.1

Company culture

3.1

Work satisfaction

3.0

Salary

3.0

Work-life balance

2.9

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What employees say about HDFC Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

86% employees reported

Alternate Saturday off

Alternate Saturday off

51% employees reported

Flexible timing

Flexible timing

31% employees reported

No travel

No travel

67% employees reported

Gender based rating

3.5
female

Rated by Women

89 reviews

3.7
male

Rated by Men

74 reviews

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Top Mentions in HDFC Bank Customer Care Executive Reviews

21 reviews found for "work life balance"

Return to all reviews

Top HDFC Bank Customer Care Executive Interview Questions

Q1. WHAT ARE THE SERVICES PROVIDED BY THE HDFC TO THE CUSTOMER?
Q2. Which product is more profit to bank

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Q3. What kinds of loans do you know that bank gives
Q4. WHAT IS THE FULL FORM OF HDFC? WHAT IS CASA?
Q5. what is bank what work bank do

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People also ask about HDFC Bank's Customer Care Executives

Is HDFC Bank a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 21 employee reviews, it's clear that most customer care executives have an average experience working at HDFC Bank. Job security holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about job security and career growth on AmbitionBox.
Does HDFC Bank pay their Customer Care Executives well?
According to AmbitionBox reviews, HDFC Bank customer care executives rate their salary and benefits at 3.0 out of 5, based on 21 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HDFC Bank's customer care executives salaries here and to read reviews specifically about salary and benefits at HDFC Bank for customer care executives, click here .
How is the work culture at HDFC Bank for Customer Care Executives?
Work culture at HDFC Bank for customer care executives is rated 3.1 out of 5 by 21 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at HDFC Bank for customer care executives, click here .
How is the job security at HDFC Bank for Customer Care Executives?
Based on 21 reviews on AmbitionBox, HDFC Bank's customer care executives rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at HDFC Bank. To read reviews about job security at HDFC Bank for customer care executives, click here .
Is work from home available to Customer Care Executives at HDFC Bank?
According to AmbitionBox, 10% of HDFC Bank's customer care executives work from home permanently, 86% work from the office, and 4% follow a hybrid model, based on 42 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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HDFC Bank Customer Care Executive Salary
based on 516 salaries
₹1.2 L/yr - ₹5 L/yr
27% more than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
3 total responses
retirement
Retirement benefits
0 total responses
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