HCLTech Customer Service Associate Reviews

Likes

No doubt the company is really good including the projects,perks, extra benefits, job security, infrastructure,safety, clients. They also provide cabs. The salary was always provided on time. It's really good to work there as it's a brand and helped in growth of my career.

Dislikes

The management of my Pearson project was terrible. They were so mean, egoistic, illogical and without knowledge. They never cared for the agents, do not believe in helping or resolving issues. The only think which was important to them were themselves only. They call employees as selfish. The manager of the chat process was pathetic.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Campus is good

Dislikes

Pakages are not good enough

Likes

Good work-life balance, Infrastructure, and Management. Everything is good except salary and appraisal.

Dislikes

Salary growth, Career growth

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good work culture

Dislikes

Nothing for dislike

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Job security and brand prestige.

Dislikes

Low salary and slow career growth

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

As per HCl you job is always secured, and work culture is really good, and cab facilities really Great, I haven't see a cab facilities like HCl in an company, tough they charge 2000 rs for male, and free for female, and as of benefits, you can achieve an wonderful incentives, for eg my take home was 12k/month including cab charges, but as a minimum I will achieve incentives, EDP and I will make my salary as 25k/month. Good friendly culture, biriyani for all festival, great company, u really feel like in college...Read More

Dislikes

Work to life balance, HCl is 10 hours shift for BPO and timming is 6.00 to 4.00, so for one hour extend we get 150 rs, so I xtend for 2 hours and cabs will there for home drop, which means 12 hours work, 8 hours of sleep, and we don't have time for our own life, that is very hard here...

Work Details

Good, gained more knowledge in medical billing, 5 days work, for 6 th day they give 1350 rs I work for 6 days Mon to sat,

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

This company is very good

Dislikes

The management is very good

Work Details

Yes

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.