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a manager
2w
Changing domain a good idea?
I've got 5+ yrs of presales experience in Financial Services domain. Building more domain experience thru courses too. Working in latest tech - Cloud, GenAI etc.
Got an offer in telecom, manufacturing - same presales role though with a decent hike. Also would be working in these techs only because this is the market now.
Would changing the domain be a good idea now?
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People also ask about HCLTech's Customer Service Representatives
Is HCLTech a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 96 employee reviews, it's clear that most customer service representatives have an average experience working at HCLTech. Job Security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about job security and career growth on AmbitionBox.
Does HCLTech pay their Customer Service Representatives well?
According to AmbitionBox reviews, HCLTech customer service representatives rate their salary and benefits at 2.9 out of 5, based on 96 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HCLTech's customer service representatives salaries here and to read reviews specifically about salary and benefits at HCLTech for customer service representatives, click here.
How is the work culture at HCLTech for Customer Service Representatives?
Work culture at HCLTech for customer service representatives is rated 3.6 out of 5 by 96 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HCLTech for customer service representatives, click here.
How is the job security at HCLTech for Customer Service Representatives?
Based on 96 reviews on AmbitionBox, HCLTech's customer service representatives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HCLTech, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HCLTech for customer service representatives, click here.
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Join HCLTech Find your spark and discover what drives you forward
Gender Based Ratings for HCLTech Customer Service Representative
based on 92 reviews
Rated by 46
Women
Rated by 46
Men
Working Days for HCLTech Customer Service Representative
based on 96 reviews
Monday to Friday
61%
Rotational Shift
36%
Monday to Saturday
3%
Work Timings for HCLTech Customer Service Representative
based on 96 reviews
Flexible timing
Strict (6pm - 4am)
Strict (7pm - 5am)
48%
7%
5%
40% employees reported other strict timings
Shift Timings for HCLTech Customer Service Representative
based on 96 reviews
Night shift
Day shift
73%
27%
Business Travel for HCLTech Customer Service Representative
based on 96 reviews
No travel
76%
Within city
24%
24%
less
than the average Customer Service Representative Salary in India
View more details
Child care facility
1 total
response
Health insurance
1 total
response
Office gym
1 total
response
Job/Soft skill training
2 total
responses
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