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3.6

based on 33.6k Reviews

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HCLTech Customer Service Representative Noida Reviews

based on 28 reviews
Updated 17 Nov, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

4.2

Job Security

3.9

Work-Life balance

3.9

Company culture

3.8

Work Satisfaction

3.6

Skill development

3.5

Salary & Benefits

3.1

Promotions/Appraisal

Top Mentions in HCLTech Customer Service Representative Noida Reviews

28 reviews found

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People also ask about HCLTech, Noida Customer Service Representatives

Is HCLTech, Noida a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 28 employee reviews, it's clear that most customer service representatives have an average experience working at HCLTech, Noida. Job Security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.
Does HCLTech, Noida pay their Customer Service Representatives well?
According to AmbitionBox reviews, HCLTech, Noida customer service representatives rate their salary and benefits at 3.5 out of 5, based on 28 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HCLTech, Noida's customer service representatives salaries here and to read reviews specifically about salary and benefits at HCLTech, Noida for customer service representatives, click here.
How is the work culture at HCLTech, Noida for Customer Service Representatives?
Work culture at HCLTech, Noida for customer service representatives is rated 3.9 out of 5 by 28 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HCLTech, Noida for customer service representatives, click here.
How is the job security at HCLTech, Noida for Customer Service Representatives?
Based on 28 reviews on AmbitionBox, HCLTech, Noida's customer service representatives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HCLTech, Noida, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HCLTech, Noida for customer service representatives, click here.

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Gender Based Ratings for HCLTech Customer Service Representative Noida

based on 28 reviews
3.9
Rated by 16 Women

Rated 4.3 for Job Security and 3.9 for Company Culture

women
3.7
Rated by 12 Men

Rated 4.1 for Work Satisfaction and 4.0 for Job Security

men

Working Days for HCLTech Customer Service Representative Noida

based on 28 reviews
Rotational Shift
62%
Monday to Friday
33%
Monday to Saturday
5%

Work Timings for HCLTech Customer Service Representative Noida

based on 28 reviews
Flexible timing
Strict (8.30pm - 6.30am)
Strict (7.30pm - 5.30am)
58%
6%
6%
30% employees reported other strict timings

Shift Timings for HCLTech Customer Service Representative Noida

based on 28 reviews
Night shift
Day shift
71%
29%

Business Travel for HCLTech Customer Service Representative Noida

based on 28 reviews
No travel
91%
Within city
9%
HCLTech Customer Service Representative Salaries in Noida
based on 40 salaries
₹1.9 L/yr - ₹3.2 L/yr
16% less than the average Customer Service Representative Salary in India
View more details
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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