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Filter reviews by HCL Group Engineer- Customer Support Reviews
Rating distribution
Category Ratings
Skill development
Work satisfaction
Promotions
Company culture
Work-life balance
Salary
Job security
What employees say about HCL Group?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
71% employees reported
Flexible timing
50% employees reported
Within city
62% employees reported
View more detailed insights
Jobseekers also viewed
8 reviews found
Engineer- Customer Support in Bathinda
University Level Educator Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Job security
Work Details
Wonderful
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Engineer- Customer Support in Ranchi
MVTS Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work experience is great.
- Salary - Good
- Skill development - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Grouth is slow.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Engineer- Customer Support in Hyderabad / Secunderabad
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
very goodsalary
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
salary is somewhat low
Work Details
system administration
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Engineer- Customer Support in Mumbai
IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Work-life balance - Good
Dislikes
Appraisal & increments
- Salary - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Engineer- Customer Support in Kochi
Desktop support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company is giving very satisfied carrier growth in my life..And now i am looking for a good job with good salary
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
In hcl the job secuirity is poor.
Work Details
Its fine
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Engineer- Customer Support in Mohali
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Fantastic work environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Engineer- Customer Support in Chennai
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Better then leaning with all products
- Skill development - Good
- Company culture - Good
Dislikes
Not a permanent company and no salary increment
- Job security - Bad
- Promotions - Poor
Work Details
I am customer support Engineer,I support with customer Site any problem same day resolved the issue.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Engineer- Customer Support in Indore
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No like
Work Details
Good
Work timings: Strict Timings
Work related travel: This job involves Travel Within Country.
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System Administrator in Noida
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Joining salary is good.
- Salary - Good
Dislikes
HR department make baseless allegations to remove the employee. Even though when there is no compliance issue, policy violation or customer escalation. Without proof they force to resign.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Network Analyst in Noida
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only job is secure and nothing good in HCL.
- Job security - Excellent
Dislikes
There are too many sycophants in the company. No honesty and no feelings for others. I think only this is the culture of my country. No one following the company policies.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Vmware Administrator in Noida
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
I have got compensation letter with no change. Then what is the purpose of rating DP, EP, GP.
- Salary - Bad
Windows System Administrator in Bangalore / Bengaluru
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Network Engineer in Jaipur
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Like everything, best company.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy: 3 days/week from office
Work timings: Strict Timings
Work related travel: This job involves Travel Within Country.
Network Engineer in New Delhi
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing everything is hood
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
Desktop Support Engineer in Noida
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Food
Dislikes
Nno proper training to new commers.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Server Administrator in New Delhi
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Life balance
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
HR process Appraisal
- Salary - Bad
- Promotions - Bad
IT Service Desk Analyst in Hyderabad / Secunderabad
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Health care is the best for middle class people to check for the issues.
- Skill development - Good
Dislikes
No appraisals, no fun activities, nothing will be done, stress remain constant
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Senior Support Engineer in Lucknow
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Environment was good.
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Appraisal and promotion.
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Other HCL Group Reviews
Software Engineer in Noida
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I don't like anything in HCL. It's a worst and horrible company.
Dislikes
Firstly they hold the employees on bench and after that HR forcefully resigned the employees as they told they only provide platform not any project.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Specialist in Visakhapatnam
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
Dislikes
CTC they offered and hand on salary was not same. HR shared information will joining was not matches with giving benefits. Leave policy was not satisfied. Managers are not giving free hand learn new technology. Managers are not rude but they always give new tasks.
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Technical Lead in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I won't prefer working here for others as i don't find any good experience and learning here.Outdated work I am doing.I feel like m knowledge getting degraded instead of upgraded
Dislikes
No work life balance .No flexibility.Extra works you need to do.Weekend works .No comp offs
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Analyst in Gurgaon / Gurugram
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only what I can see good is job security but also the other factors which can push you to lose your job.
- Job security - Good
Dislikes
Promising hybrid from last August but no solution, as per then for few employees they are not doing at for so called "team chain" Less salary with a huge 3.8% hike Can not see promotion untill you are a management employee Work satisfaction was good till some time but company has ruined it well. Culture 😀, irritating management, promising to provide recognition for extra performers which was mentioned 2 months back and now there is nothing 😀....Read More
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Associate Manager in Lucknow
Full Time
Finance & Accounting - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only the Hybrid Cultivation
- Job security - Excellent
Dislikes
Trust me there is nothing to like about while working with this organisation. Higher leadership is the nost uneducated and irresponsible people I have ever come across. Even If you don't have a job be jobless and thankful to almighty for not having you an offer from HCL atleast.
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Associate Consultant in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing. Horrible company
Dislikes
Everything including culture, work life, salary, promotion. They won't pay variable pay. Unnecessary deductions in salary with no reason. If we ask They will not respond but close the ticket telling policy without telling what policy says.
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Senior Technical Lead in Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Some project having good work life balance. Most of the projects are long term so don’t have that much pressure of work.
- Job security - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Unnecessary HR rules which everyone need to follow.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Software Engineer in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
If we are looking for cool life then its good.. Work culture is good we can easily balance the prof and personal life.
- Skill development - Good
- Job security - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Don't expect the hike and promotions. If we are working for pay then I shouldn't recommand this company but am sure the life will go cool with less work presure here
- Salary - Poor
- Promotions - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Analyst in Chennai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
No promotion No hikes, no appraisals Worst company culture, Manager and management behavior is not good, simply waste There is no skill development I'm working as a service desk analyst in BCBSRI project, my daily routine is handling calls chat mails and snow ticket that's all Currently HCL providing good hikes and appraisal to theGraduate trainees(their staring salary 3.5lpa after 1 year they provide 50-60% if hike) only for GT Extremely worst work experience If you are a girl you'll get a good work life balance Everything will be comes to you without doing anything Because here the manager and management only focusing the women candidate growth I started my career in 2023 1st Till now I don't get any componststion If I ask HR about this They are simply asked me to check with OPS manager If I ask my ops manager He told me to check with HR They're playing with me and my men colleagues...Read More
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Associate in Lucknow
Full Time
Finance & Accounting - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
You will get health check-ups for free of cost for family and can consult Dr. Also.. hybrid policy is good as can’t get leave of festival but can do work from home
Dislikes
Culture and office politics and management. System don’t work properly then they can to do compensate without overtime. Their have 10hrs work policy and if doing from home ask to extend the shift if not doing then giving bad rating in appraisals. Appraisal never comes in the same year like appraisal letter hanged with management appraisal of 2023 was given in Jan 2025 so.. very bad and don’t give even basic increments...Read More
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 8 HCL Group reviews submitted by HCL Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HCL Group is the right company for you. 71% of employees reported the ...working days at HCL Group as Monday to Friday. 50% employees reported the work timings at HCL Group as Flexible timing. Read more- Home >
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