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GroundOps

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based on 4 Reviews

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4
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20
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GroundOps Customer Success, Service & Operations Department Reviews

Updated 30 Jan, 2025

Overall Rating

3.6/5

based on 4 reviews

Rating distribution

5

2 (50.0%)

4

0 (0%)

3

1 (25.0%)

2

1 (25.0%)

1

0 (0%)

Category Ratings

4.1

Salary

4.1

Work-life balance

3.7

Work satisfaction

3.1

Promotions

3.0

Skill development

2.8

Company culture

2.3

Job security

What employees say about GroundOps?

Insights from employee reviews on AmbitionBox

Gender based rating

3.0

Rated by Women

1 reviews

3.9

Rated by Men

3 reviews

GroundOps is rated 3.6 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

GroundOps is rated 3.6 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

4 reviews found

Sort by: Popular

Senior Reservation Executive in Ahmedabad

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 26 Nov 2023

Likes

Good salary and thats it.

Salary - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

I dislike how poor decisions are being taken by the management and conveyed via HR to the employees. No doubt they create an environment wherein you are bound to listen to groundops without being heard. Favouritism @ its peak and I have no issues in writing it with my name - Ujval Kaboo

Skill development - Bad
Job security - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Ahmedabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jan 2025

Likes

The work environment and the work culture. Employees are very friendly and company management is process and helpful

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing yet

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Ahmedabad

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 Jan 2025

Dislikes

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor

Overall Rating

Senior Customer Service Representative in Ambli Bopal Road

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

3.0

Promotions

5.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 07 May 2023

Likes

Opportunity to learn new process

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Partiality and always one side judgement HR is terrible and supporting staff from previous company where HR is belongs from

Job security - Bad
Company culture - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

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Interview Tips & Stories

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 GroundOps reviews submitted by GroundOps employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if GroundOps is the right company for you.

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Reviews >
GroundOps Reviews >
GroundOps Customer Success, Service & Operations Department Reviews Reviews

GroundOps Salaries in Customer Success, Service & Operations Department in India

Team Lead 2 salaries	₹6.2 L/yr - ₹7.9 L/yr
Customer Care Executive 2 salaries	₹4.2 L/yr - ₹5.3 L/yr
Shift Supervisor 1 salary	₹7 L/yr - ₹9 L/yr
Senior Customer Service Executive 1 salary	₹6.2 L/yr - ₹7.9 L/yr
Customer Service Representative 1 salary	₹5 L/yr - ₹6.3 L/yr

Explore more salaries

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