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GroundOps

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based on 4 Reviews

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20
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GroundOps Customer Success, Service & Operations Department Reviews

Updated 30 Jan, 2025

Overall Rating

3.6/5

based on 4 reviews

Rating distribution

5

2 (50.0%)

4

0 (0%)

3

1 (25.0%)

2

1 (25.0%)

1

0 (0%)

Category Ratings

4.1

Salary

4.1

Work-life balance

3.7

Work satisfaction

3.1

Promotions

3.0

Skill development

2.8

Company culture

2.3

Job security

What employees say about GroundOps?

Insights from employee reviews on AmbitionBox

Gender based rating

3.0

Rated by Women

1 reviews

3.9

Rated by Men

3 reviews

GroundOps is rated 3.6 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

GroundOps is rated 3.6 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

4 reviews found

Sort by: Popular

Senior Reservation Executive in Ahmedabad

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 26 Nov 2023

Likes

Good salary and thats it.

Salary - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

I dislike how poor decisions are being taken by the management and conveyed via HR to the employees. No doubt they create an environment wherein you are bound to listen to groundops without being heard. Favouritism @ its peak and I have no issues in writing it with my name - Ujval Kaboo

Skill development - Bad
Job security - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Ahmedabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jan 2025

Likes

The work environment and the work culture. Employees are very friendly and company management is process and helpful

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing yet

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Ahmedabad

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 Jan 2025

Dislikes

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor

Overall Rating

Senior Customer Service Representative in Ambli Bopal Road

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

3.0

Promotions

5.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 07 May 2023

Likes

Opportunity to learn new process

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Partiality and always one side judgement HR is terrible and supporting staff from previous company where HR is belongs from

Job security - Bad
Company culture - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

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a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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AmbitionBox has 4 GroundOps reviews submitted by GroundOps employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if GroundOps is the right company for you.

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GroundOps Reviews >
GroundOps Customer Success, Service & Operations Department Reviews Reviews

GroundOps Salaries in Customer Success, Service & Operations Department in India

Team Lead 2 salaries	₹6 L/yr - ₹7.8 L/yr
Customer Care Executive 2 salaries	₹4.2 L/yr - ₹5 L/yr
Shift Supervisor 1 salary	₹7.8 L/yr - ₹7.8 L/yr
Senior Customer Service Executive 1 salary	₹6.9 L/yr - ₹6.9 L/yr
Customer Service Representative 1 salary	₹5.5 L/yr - ₹5.5 L/yr

Explore more salaries

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