Great Learning Customer Service Associate Reviews

Likes

Good culture amongst the employees

Dislikes

Nothing.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

It's good, they provide lunch and dinner

Dislikes

Nothing much, its a good company

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Culture is little better than of other toxic indian edtechs

Dislikes

No work life balance Continued pressure Salary is below industry range Working on Sunday

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

It is not only giving all 5 stars rating to this company, but actually on ground reality , my experience in this family was really awesome ,it's work culture & friendly co-operation is amazing when we practically work over there.

Dislikes

As per my experience in the company, there is nothing to be point out for the amendment. & also I believe that a person always try to change himself not the others to become a good candidate of for every organisation.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

NA

Dislikes

Strict work Timings Target Sales

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Strict Timings)

Likes

Ultimate place to work

Dislikes

A little bit of healthy politics.

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Honesty with customers

Dislikes

Work-life balance

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

The leadership and folks working in this company are young. You get heard if you have good ideas.

Dislikes

Salaries are decent not very high as per industry standards

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like in this company

Dislikes

1) Work Culture very much toxic 2) Less salary 3) If you want to find worst TL come to great learning 4) Undesirable targets 5) Zero efforts in providing training and then they want to be the best employers 6) Clearly they have no knowledge how to manage there workforce 7) If you want have a happy life stay away from this place many more jobs available wait for few more weeks but get something better 8) They still think they are working in the Covid period and edtech product are still in very much demand. I think they should remove this curtain from there brain try to look what is the actual need of there customers. 9) Please stay away from this place, I had wasted an year in this place....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Benefits like Food was provided . Cab service was there .

Dislikes

One of my friend was working here. Manager was not even cooperative. Buddy assigned didn't even respond to the queries. And unnecessary expectations within 1 -2 months and lots of pressure to complete the targets. Old leads were given where 85 percent of the people don't even pick up the call. Poor work culture and team. Try to frame my friend that he isn't working well by cutting and taking clips of call from between and sending to audit team. Toxic work culture . And asking employees to leave just after 2 months of work. Team was not cooperative (TL, Manager and AGM). Would recommend not to join this company. Join at your own risk and have hood back up option with yourself....Read More

Work Details

Work policy: 2 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

They give the option of work from home.

Dislikes

No chance of growth. Organisation requires you to sell programs for them which is not what program managers do. Not enough members to handle work. Disparity in pay scale of employees.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

The organisation was employee friendly and helped mentioned the professional and personal development of an employee and supported them.

Dislikes

Some people are promoted based on no skill set and they have created a toxic culture people they don’t know how to handle a team. These people need to upskill and train to managers and learn from the leadership of the organisation.

Likes

Seriously there’s nothing to like in this organisation I have wasted my 2 years here and one thing I learned how to deal with cheap mangers.

Dislikes

Everything actually Partial managers specially in Degree vertical Managers will ask you to brings something for them and personal favors. If you denied they will start misbehaving with you. Micro management is there. And lastly people who book managers here while performing in Covid they don’t know how ed tech works they think still covid is going on and things are as easy as it was in covid.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good organization to work with..supportive colleague and nice work culture..HR Preeti is extremely sweet and supportive and Jain sir is quite humble, kind and grounded person. Respects each n every individual.

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work culture is good and as most of the people are young, so it is easier to talk to them and timings are flexible as well. Leas work load as well.

Dislikes

There is extremely less opportunity of growth and learning. Company is still a startup so job security is also not that great. Different teams keep on closing up which makes employees to either quit or join some different team.

Work Details

Work policy: Depends on the manager.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

work environment in comparison with other ed tech is still good

Dislikes

everything else is completely absurd