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Grassroots BPO

Compare

3.8

based on 212 Reviews

Filter reviews by

Grassroots BPO Team Lead Reviews

Updated 11 Dec, 2024

Overall Rating

3.5/5

based on 5 reviews

Rating distribution

1 (20.0%)

3 (60.0%)

0 (0%)

Category Ratings

3.6

Skill development

3.4

Company culture

3.4

Job security

3.4

Promotions

3.4

Work satisfaction

3.1

Salary

3.1

Work-life balance

What employees say about Grassroots BPO?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

50% employees reported

Flexible timing

50% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

3.1

Rated by Men

4 reviews

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5 reviews found

Sort by: Popular

Team Lead in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 11 Dec 2024

Likes

Very good

Dislikes

No dislikes. All good

Team Lead in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 Oct 2023

Likes

It's great pls to work it's just that you need to give time and learn things to set in the environment

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Team Lead in Mysuru / Mysore

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 22 May 2023

Likes

Any fresher can get a job and start their career in Grassroots

Dislikes

Office politics and liability will decide your future in Grassroots or you're just an employee working hard for no good reason

Salary - Poor
Job security - Poor
Promotions - Poor
Work-life balance - Poor

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead in Mysuru / Mysore

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 02 Aug 2023

Likes

Great coordination within the people

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Bangalore / Bengaluru

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 18 May 2022

Likes

The best part of my company is that it gives us an exposure like nobody else. Other company likes just try to get their own work from employees but mine is not the same. It let us do in our own way which makes us think beyond the level and gain knowledge and experience.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

There is nothing i dislike about the job particular. Its just i feel i am not rewarded enough for the work i do for them.

Work Details

My work is litttle bit challenging because i am handling more than 65 people in my team. So my daily work is to moniter and supervises of employee to achieve goal that contribute to growth of organization.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC -18 LPA + 2.5L variable. what is current value in market for Kubernetes skillset? How can I negotiate to get better offer?

Got a question about Grassroots BPO?

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Similar Designation Reviews

Customer Service Executive in Mysuru / Mysore

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 26 Feb 2024

Likes

Company environment

Dislikes

Every month salary deductions for logon hours for simply and partiality

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad

Customer Service Executive in Belgaum

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Lead in Bangalore / Bengaluru

Contractual

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Jun 2024

Likes

No likes as of now

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes asap

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mysuru / Mysore

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 26 Apr 2022

Likes

Good coworkers. Good team lead/quality analyst

Dislikes

Less salary for the amount of work

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Hectic and tough

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Employee Benefits

None of the above

Customer Service Executive in Bangalore / Bengaluru

Bangalore Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Dec 2019

Likes

Very vest company very bad environment everything is fake people are layers

Dislikes

No facilities provided for agents even Ac no tissue paper also very bad company

Salary - Bad
Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

I suggest don't go to grass roots bad company

Work timings: Strict Timings

Other Grassroots BPO Reviews

Processing Executive in Bangalore / Bengaluru

Full Time

Others Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 09 Aug 2024

Likes

I learnt many things like time management, dedication to work, speaking fluently in English, Hindi, and kannada language in live calls with customers .

Skill development - Good
Work-life balance - Good

Dislikes

No extra benefits are available like cafeteria, no holidays were given during government holidays also.

Salary - Poor
Job security - Bad
Promotions - Bad

Assistant Training Manager in Bangalore / Bengaluru

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Feb 2025

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

IT Executive in Bangalore / Bengaluru

Full Time

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Apr 2024

Likes

Work place good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes it's very good company

Work Details

Work policy: Excellent

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Seller Support Executive in Bangalore / Bengaluru

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 20 Sep 2023

Likes

Good knowledge gained in the form of digital marketing and analytical view of seller account and verifying the problem trying to help out which feels wonderful

Skill development - Good
Job security - Good

Dislikes

The break timings and the environment the whole team of hr makes feel like school where everything thing as being asked why this why that

Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Processing Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 20 Jun 2024

Likes

Freedom

Work-life balance - Good

Dislikes

Environment and Illiterate hiring

Salary - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Ads Analyst in Bangalore / Bengaluru

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 13 Nov 2024

Likes

Getting to learn many things

Skill development - Good
Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Management does not support much

Promotions - Poor

Sales Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 12 Aug 2024

Likes

As they looking for candidates forever They will not ouster you

Dislikes

Very less salary

Salary - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Digital Marketing Specialist in Bangalore / Bengaluru

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Jul 2024

Likes

It's terrible 😭 not at all good

Dislikes

The company itself is pathetic

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

IT Executive in Bangalore / Bengaluru

Full Time

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Jul 2024

Likes

Good place to work and learning.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Digital Marketing Executive in Bangalore Rural

Full Time

Digital Marketing Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 04 Nov 2023

Likes

good environment to work one can balance work life adjustable collogues and high position supervisors friendly atmosphere

Skill development - Good
Work-life balance - Good

Dislikes

only one casual leave should wait to get leave approval and apply the leave as earlier no evening snacks or refreshment provided

Promotions - Poor

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Grassroots BPO Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Grassroots BPO reviews submitted by Grassroots BPO employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Grassroots BPO is the right company for you. 50% of employee...Read more