Infosys is rated
3.4 out of 5 stars on
AmbitionBox, based on 28 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Infosys is rated
3.4 out of 5 stars on
AmbitionBox, based on 28 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Infosys Technical Support Engineer Reviews
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28 reviews found
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Popular
Technical Support Engineer in
Pune
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Oct 2023
Likes
As Technical support it is a good stable job as a fresher to learn and improve yourself.
Two ways cab
Good cafeteria
Good management
Dislike
Dislikes
Shift allowance very less
No salary hikes
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Bangalore / Bengaluru
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Chennai
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Sep 2023
Likes
good to work in Infosys and Like to work in Infosys
Dislikes
like to work in infosys that is my dislike
Technical Support Engineer in
Bangalore Rural
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Jul 2023
Likes
Yes , it is great
Dislikes
No, none noted in the years
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your kind review! We strive to create an exceptional workplace for our team members, so we are thrilled that you have had a good experience at Infosys. We are thankful to work with you!
You are reading trusted reviews. Keep reading to find out more about
Infosys.
Technical Support Engineer in
Bangalore Rural
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Nov 2022
Likes
NA
Dislikes
Many things.this box is too small to tell
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your review and feedback. We take your feedback seriously and will do what we can to improve. At Infosys, we strive to create an exceptional workplace for our team members, and we are sorry you have not been satisfied with your experience. We encourage you to take advantage of our internal resolution hubs, such as HEAR, to voice your concerns.
Manager and team members are very supportive.
Great infrastructure to explore.
Dislikes
Not much growth in terms of knowledge and ver less hike.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review! We are grateful for your feedback about working at Infosys. We hope all of our team members can have an outstanding experience at the company, and we are so glad you enjoyed the team and infrastructure at the company. We wish you success in your future career!
Technical Support Engineer (working remotely)
Full Time
·
IT Support Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 05 Aug 2024
Likes
nice office
Dislikes
no growth in company
Technical Support Engineer in
Pune
Full Time
·
Information Technology Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Jan 2022
Likes
Nice work culture and management. High job security
Dislikes
Hike is low
Work Details
Balanced work life
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Hyderabad / Secunderabad
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 08 Sep 2023
Likes
Everything is good regarding interaction between workers
Dislikes
Salary hike is very less, and timing
Work Details
Work days: Monday to Friday
(Strict Timings)
Technical Support Engineer in
Pune
Full Time
·
Operations, Maintenance & Support Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 10 Jan 2020
Likes
Job security and company culture was good.
Dislikes
Working in shifts causes health issues.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Pune
Full Time
·
Information Technology Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 21 Oct 2021
Likes
CAFETREIA AND FOOD COURT
Dislikes
NOT PROPER HIKE
Technical Support Engineer (working remotely)
CCD Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Sep 2022
Likes
Good company
Dislikes
Everything is fine
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Bangalore / Bengaluru
IT Infrastructure Services Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 May 2022
Likes
Company is good
Dislikes
No growth,less job security, management with zero knowledge and understanding about the product and wants us to satisfy their customers.
Work Details
hectic job, kess resources, should have to lie everytime to satisfy the customers
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for your review and feedback. We take your feedback seriously and will do what we can to improve. At Infosys, we strive to create an exceptional workplace for our team members, and we are sorry you have not been satisfied with your experience. We encourage you to take advantage of our internal resolution hubs, such as HEAR, to voice your concerns.
Technical Support Engineer in
Pune
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Aug 2020
Likes
Please improve the Management
Dislikes
The work culture is very bad everyone is just partial including the management
People also ask about Infosys's Technical Support Engineers
How is Infosys to work for?
Infosys is rated 3.4 out of 5, based on 28 reviews by employees on AmbitionBox.
Infosys is known for Skill development which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Infosys read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Infosys?
According to AmbitionBox ratings, Infosys employees rate its salary and benefits as 2.8 out of 5. You can know more about Infosys Salaries at AmbitionBox
How is the work culture at Infosys?
Work culture is rated 3.7 at Infosys by 28 employees. While job security is rated 3.8 and work-life balance is rated 3.3 at Infosys. Read detailed reviews by employees of Infosys on AmbitionBox.
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Infosys Technical Support Engineer Reviews by Locations