Globiva Kolkata Reviews

Likes

Best BPM in Kolkata

Dislikes

Less salary

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

This is what I like about GLOBIVA , NOTHING.If you ever think of joining a BPO sector for future or for money, please know about the company first. This was my first job and working at GLOBIVA is made it my worst job..They will promise you about incentive which they never give , horrible work culture, partiality is a key factor here, bigger importance to personal life than work life and above all they scam the salary. I used to get less salary and even after serving proper notice period its been now 60days i didn't receive my remaining salary nor my release letter. PS: The operational manager only thinks about his team nor about his stuff members , read that twice..He will do anything to demean you...GOODLUCK...Read More

Dislikes

Work Details

HOPELESS..BE JOBLESS RATHER THAN JOINING HERE.

Work days: Rotational Shift (Strict Timings)

Likes

Just the salary was good enough to stay n work

Dislikes

Management goes with favouritism with every aspect and fails to understand the issues.

Work Details

It was quite adventurous I would say as I was shuffled with so many of the LOBs in a short span of time

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

On time salary and flexible shifts

Dislikes

Office politics

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

What I liked most working at globiva is the office environment. My colleagues and seniors were very helpful.

Dislikes

I used to handle 4/4 chats at a time and then they gave an update of calling customers. Handling 4 active chats and making calls to customers simultaneously is nearly impossible. Also, they will force you to work on festivals saying that you will get a compoff but eventually they will not let you take your compoff citing client requi rement<mark style="background-color: #fff5e4;">. They will force you to do OT sayin</mark>g that doing ot is not mandatory....Read More

Work Details

You will love the company during your training period. The trainers are very good, specially, Tamal da. Once you get certified and hit the floor you will start hating the management as much as you loved during training

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work culture is good out here

Dislikes

Salary is very low out here

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

TL's are good & supportive

Dislikes

Worst AM I have ever seen, if you leave the company make sure you exit after taken salary, otherwise you will not get your compensation if you work for the whole month. Worst experience ever had.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Team Lead was a good one. Manager was good as well. However, the VP of this company. Never have I heard a person from a reputable designation speak in such an ill mannered way to his fellow managers and assistant managers and team leads in front of the associates. Personally never felt such issues due to my performance.

Dislikes

1. Signed a service agreement (contract) as a service associate with 9 hours of woorking hours. But we were made to work for 10.5 hours every single working day. We were from Batch 2 in the Zomato process. No overtime paid. And if failed to fulfill the 10.5 hrs of work time, salary was deducte d as well</mark>. 2. For the 1st 2 months, we were paid incentives for working on holidays. However, waited for the Durga Puja incentive (3 days), Diwali incentive (2 days), Christmas incentive till January and never got paid. Not only me but my fellow team members werent paid till Mid january, after which i lost contact with them. 3. Breaks are for 1 hour, however, you need to inform your team leads and real time managers before taking a break, requesting permission from them each time. These real time manager' job is to spam the whatsapp group with messages like " team online now!" , " Come back from break fast!" , "All break freeze!" . (Yes their english is hilarious....i wish i could share the screenshots 😂😂) 4. Served notice period of 30 days. Was absent for 5 days during the period for being unwell and app issues due to which attendance wasnt marked. Was asked to stretch the notice period by 5 days. I stretched for 1 extra day. Salary was deducted for those 5 days and no incentives received in full and final settlement which was due since the past 3 months. 5. Oh and forgot to mention, excessive low salary. TLs have 1 weekoff and associates have 2 weekoffs (not fixed). Working hours 10.5 hrs. Most TLs have 0 communication skills. Yes, and their english....that will be your only entertainment for the day. Luckily my TL and manager werent like them. P.S. i resigned in mid January. My manager in January end and my TL in February (ALL after serving their notice periods)....Read More

Work Details

Prolonged working hours of 10.5 hrs wherein the contract was signed for 9 hours only. Teammates and my TL and manager were very co-operative. Overall, malicious management who could be termed as parasites who are in disguise of your friendly neighbour.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

It's a good place which gives u good salary and always on time

Dislikes

Nothing much