Genpact
based on 30.1k Reviews
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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Full Time
Finance Department
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Full Time
Banking Operations Department
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Job security
Salary structure and no employee benefits
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
What people are saying about Genpact
Procurement & Purchase Department
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Genpact is good platform to fresher.because after my graduation I attended the interview six or seven.but finally I got a job at Genpact.i don't know how to work and how to talk with colleagues but after there months willing my work and improve my communication.this total credit goes to Genpact.
Cab fesilities not good andwe were book the cab 3 am it was arrived at 3.30.this is the big disadvantage.
It's very good
Work timings: Strict Timings
Business Intelligence & Analytics Department
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Good company with good work life balance
Appraisal and Promotions
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Good learning and development
No work life balance
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Procurement & Purchase Department
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I have 1.5 experience in vendor master data.but I didn't get any experience letter and my manager also not informed to me. that same day arrange the team huddle and my manager saying raveendra choutapalli today your last day.this is not good for Genpact.
Genpact company is really good.but manager's attitude is not good.becase employees got a good results for clients.that credit taken in to manager's.that time employee not given the best quality work.
Good
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves International Travel.
Full Time
Supply chain & management Department
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I liked the company's culture & benefits
Nothing remembered
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Business Intelligence & Analytics Department
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Genpact as a company has great roots and culture. The working environment is great for juniors, since the managers try to provide a platform and offer help whenever needed. Genpact offers good learning opportunities by designing trainings from time to time for all it's employees. Although it is a service based company, and clients play a significant role in the workload, the managers do their best to see to it that employees don't get over burdened with work....Read More
While there are many good things about Genpact, the salary structure and incremental growth structure needs to be updated to stay at par with the latest industry standards. The benefits are also not that great in comparison to other service based companies.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Data Science & Machine Learning Department
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The job security as if you do the worst also they won't fire you they put you under bench and performance improvement
Depending on your projects, either you work too much or you don't work at all, if you work too much you get an annual appraisal of 4.3% - 7 percent max If you work too little you get 0-4.3%
Full Time
Business Intelligence & Analytics Department
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Good company culture , work life balance and job security, genpact have many skill developments program
Low Annual increment, Non-AC CAB ( bhai Mosquitoes bite in CAP) , have more hiring budget then retention budget.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Apart from compensation and Transport Facility Genpact is good to grow your career with.
Pathetic Transport Facility. Provides Non AC cabs for One Side only and that is also chargeable.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Nothing
I have 12 years experience in Genpact but there is no benefit only has brand name other all things are very bad. In terms of paying very less as compared other MNC Note That all from my side with experience but maybe in other process in Genpact very good.
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Nothing to like about the company
Worst leadership. They are all friends and schoolmates etc supporting and cover each other's back and incompetence. Money is for avp and above and if you are a friend of anyone from the gang of leaders. You cannot survive here by just working you need to cajoule the leadership and be fake. No hikes no bonuses compared to the market.Hiring from third level cities. People can't speak a sentence in English without switching to their mother tongue. Worst company in India...Read More
Full Time
Business Intelligence & Analytics Department
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Working with genpact is totally a feel of government job, as they offer full job security. Perks and benefits are also outstanding. Environment within genpact is very healthy and all the management right from bottom to top are very helpful and supportive.
There is nothing within genpact which one could not like.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Other than work, there and n number of trainings which will be help for career.
No proper or quick response from HR .. worst support system.. No proper project training but they expect to learn asap and get into handson. No proper facility to employees like say no proper cab facility, cafeteria food etc..
Full Time
Business Intelligence & Analytics Department
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Company achi hai kaam karne wale employees professional hai.
Genpact BPO hai IT industry me abhi naye hai jo senior hai jaise ki AVP wo technical nahi hai aur IT walo se bhi BPO jaise treat karte hai.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
IT Infrastructure Services Department
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Nothing much to say. May be job security but I don't belive that in this digital era
-Just 1 lakh insurance you would get ,and parents not covered, very pathetic than any CRM level 2 company.. -No night shift allowance -Paid cab for only one way -Horrible food and less options in cafeteria. A cafeteria without a single fruit juice counter for a 10 floor office -Mandate work from office -Heavy load in terms of work. You end up doing 2 people work -There is internal mandate skill development programme literally harming your career. You have your own way to do courses and certifications on your own pace but this program pulls you and your can't do anything. -Below average annual hikes -Laptops provided is messy one which is 0reviously used by 2 or 3 people. -No perks -You would get health issues...Read More
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
IT Consulting Department
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Working at Genpact was a truly enriching experience. It provided a great platform for learning, growth, and collaboration. The culture and opportunities at Genpact made it an exceptional journey overall, and I’m grateful for the valuable skills and relationships I gained during my time there.
Working at Genpact has been an enriching experience, filled with incredible opportunities, supportive leadership from my manager and AVP, and collaborative teams that made the journey unforgettable. However, my decision to move forward comes with a heavy heart and mixed emotions. While I cherish the countless emotional moments and valuable relationships I built, certain negative experiences, such as facing individuals who targeted me in ways that felt demotivating and undermined my confidence, have impacted my ability to balance personal and professional life. Despite these challenges, I deeply value my time at Genpact and the growth it has brought me, even as I step into a new chapter....Read More
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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It was good experience but the thing is when you are working hard and not getting appreciated and other people do politics for you then it's really tough to work there.
The management is not good when you work hard and best they never appreciate those people and they appreciate only those people who follow there orders and working for them but the person who is giving his complete dedication he is not able to get any support for future and not get any support for promotion as well. That's why I am not happy when I have spend my 2 years there.
Full Time
Other Hospital Staff Department
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For younger generation Genpact is best organization for skill development, It used to provide graduate degree from reputed institute , I think that has been suspended now. But still through their Genome platform Genpact offers up to date courses and training which young generation can benefit.
Shockingly, Islamophobia is real at Genpact!!! Office politics have ruined this company's reputation. From junior colleagues to senior leadership, most the plagued by the virus of Islamophobia. Abusing name calling Muslim colleague and generalizing Islam using derogatory names are common practices at Genpact. I had to quit this company due to such toxic culture which evolved over the time. I was shocked to see manager, deep inside was filled with such hate for other community that it impacted me deeply, couple of times I confronted but every time it cost me. There is NO point escalating a complaint to seniors or HR as these people back each others- Business matters. If I have to remember Genpact on good note, I will always miss Genpact prior to the 2019 COVID era....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Full Time
IT Infrastructure Services Department
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Overall, the company provided valuable learning opportunities the workplace culture could benefit from more inclusivity and stronger emphasis on meritocracy
My experience with Genpact was a mixed bag. while the organization has its strength, there are certain aspects that could use improvement. One major challenge was the lack of openness to new ideas, Even if you have innovative suggestions, there's an unspoken rule to simply follow what your boss says, which can stifle your creativity and professional growth. Additionally, there seemed to be noticeable favouritism within the team. Certain employees were given preferential treatment, creating an uneven and sometimes motivating work environment for others....Read More
Full Time
Back Office Department
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Literally nothing.
- Improper management of new joiners. They won't give you any information about the company. You would have to figure it out yoirself. - The managers are weird and egoistic. They would take actions out of aggression and not because they want you to do better as an employee. - The safety is a joke. Transpost team emails you manager the next day if you did not press safereach after off boarding. Something could happen to you and no one would know. - You have to work 7 days just because your managers don't care about the warning signs of queue overflowing....Read More
Full Time
Operations Department
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First of all this is a MNC. So, job security is top priority, and management is good but you have to take of things by own.
Working hours, Break schedule is a issue in there... Management will poke you when you exists your break
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Structured Work Environment Health and Safety Measures: In response to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities
During my tenure at Genpact, I encountered several challenges that impacted my overall work experience. While the company had positive aspects, certain practices and conditions raised concerns: Transportation Limitations: The provision of one-sided pickup without drop-off facilities created significant logistical challenges, especially for employees working late shifts. This often left employees without a reliable way to return home safely after work. Restricted Access to Personal Devices: The policy prohibiting personal phones in the workplace limited communication opportunities and posed challenges in emergency situations, where being reachable was crucial. Food and Canteen Services: The canteen facilities were not operational during night shifts, despite clear recognition that many employees worked during those hours. This lack of support for staff working late may have affected employee morale and well-being. High-Pressure Environment: Employees frequently experienced pressure to meet cold-calling targets, sometimes receiving calls from team leaders during lunch breaks, which disrupted personal time and contributed to stress. Management Practices: There was a noticeable gap in the technical competence of some team leaders, specifically regarding essential tools such as Gmail and Microsoft Teams. This lack of knowledge hindered effective communication and operational efficiency. Inflexibility Regarding Attendance: Instances arose where genuine reasons for absence, such as road reconstruction in my area or personal illness, were not adequately understood or accepted by team leaders. This led to undue pressure to report to the office without consideration of circumstances beyond my control. Unprofessional Conduct: I experienced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Operations Department
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Good for learning new skills as opportunity of working in multiple departments and teams
All procedures are not known to anyone. Some queries remain unresolved. For any new change, IT and support teams take very long but knowing this managers do not patience and blame employee about the delay.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Banking Operations Department
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Nothing
There is no scope of growth here abd everyone around are just trying to replace you plus there is no job security. They can vanish you anytime abd I don’t get it why people are stuck here for 10-15 years when they don’t offer a good pay, neither there are chances of growth and now they don’t even have job security. They don’t even have courtesy to come and communicate about the reason they are firing you and doesn’t even notify 15 days or a month prior, I was notified just 3 days prior that this is my last working week....Read More
Full Time
Finance Department
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Don't join the organization ,they play you emotions and kick of form organization
Form join to till date I'm on branch waiting to project and end of the day kick of due to over hiring
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
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