Genpact
based on 30.1k Reviews
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Overall Rating
Category Ratings
Job Security
Company culture
Work-Life balance
Skill development
Salary & Benefits
Promotions/Appraisal
Work Satisfaction
Full Time
Life Insurance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Nothing
No culture , very inscure environment
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Work life balance. Supportive manager. Lot of options for upskilling
Salary compensation is average even for laterals.
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
What people are saying about Genpact
Voice / Blended Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Overall the learning is good in the company
The leadership is direction less, just dedicate work and point fingers on each other.
Full Time
Technology / IT Department
Overall Rating
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Genpact as a company has great roots and culture. The working environment is great for juniors, since the managers try to provide a platform and offer help whenever needed. Genpact offers good learning opportunities by designing trainings from time to time for all it's employees. Although it is a service based company, and clients play a significant role in the workload, the managers do their best to see to it that employees don't get over burdened with work....Read More
While there are many good things about Genpact, the salary structure and incremental growth structure needs to be updated to stay at par with the latest industry standards. The benefits are also not that great in comparison to other service based companies.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Good company culture , work life balance and job security, genpact have many skill developments program
Low Annual increment, Non-AC CAB ( bhai Mosquitoes bite in CAP) , have more hiring budget then retention budget.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Apart from compensation and Transport Facility Genpact is good to grow your career with.
Pathetic Transport Facility. Provides Non AC cabs for One Side only and that is also chargeable.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Top Management Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Nothing
Work culture is extremely autocratic. Leadership works in the way they want and uses their power just to showcase their position. Infact, it would be demeaning to call them Leaders, as they do not believe in nurturing people, rather they act like Bosses, micromanaging everyone and always favouring their favourite people who actually do a Yes-man job.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Senior leadership is great. Great work life balance, work from home options and strong emphasis on learning. Gives you a great opportunity to work with best in class solutions and state of the art technology.
Promotions and hikes are low when compared to Market standards.
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Nothing much to say. May be job security but I don't belive that in this digital era
-Just 1 lakh insurance you would get ,and parents not covered, very pathetic than any CRM level 2 company.. -No night shift allowance -Paid cab for only one way -Horrible food and less options in cafeteria. A cafeteria without a single fruit juice counter for a 10 floor office -Mandate work from office -Heavy load in terms of work. You end up doing 2 people work -There is internal mandate skill development programme literally harming your career. You have your own way to do courses and certifications on your own pace but this program pulls you and your can't do anything. -Below average annual hikes -Laptops provided is messy one which is 0reviously used by 2 or 3 people. -No perks -You would get health issues...Read More
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Engineering Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Good company with MNC clients across domains. Lot of exposure on new technologies.
Annual appraisal is average just like other IT service companies. Promotion cycle is bit slow.
Work policy: 1 day/week from office from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
IT Consulting Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Only Job security is advantage. No pressue
Poor quality of work. No exposure in new skills. They ask technical person to do micro management. Those who wants to work and do technical stuff. I request please dont join
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Nothing
At Genpact, there is a policy employee are put on bench if there are no project available.if an employee is not allocated in any of the project with in three months they are asked to leave the company.Genpact does not consider how employees will survive or handles there family needs during this period and they do not inform employees about this policy at the time of joining.
Work policy: Depends
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Work life balance is mostly good
Hybrid work model applies to operations teams and functional teams do not follow it Visibility and opportunities for growth are more concentrated if you are working from NCR
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Structured Work Environment Health and Safety Measures: In response to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities
During my tenure at Genpact, I encountered several challenges that impacted my overall work experience. While the company had positive aspects, certain practices and conditions raised concerns: Transportation Limitations: The provision of one-sided pickup without drop-off facilities created significant logistical challenges, especially for employees working late shifts. This often left employees without a reliable way to return home safely after work. Restricted Access to Personal Devices: The policy prohibiting personal phones in the workplace limited communication opportunities and posed challenges in emergency situations, where being reachable was crucial. Food and Canteen Services: The canteen facilities were not operational during night shifts, despite clear recognition that many employees worked during those hours. This lack of support for staff working late may have affected employee morale and well-being. High-Pressure Environment: Employees frequently experienced pressure to meet cold-calling targets, sometimes receiving calls from team leaders during lunch breaks, which disrupted personal time and contributed to stress. Management Practices: There was a noticeable gap in the technical competence of some team leaders, specifically regarding essential tools such as Gmail and Microsoft Teams. This lack of knowledge hindered effective communication and operational efficiency. Inflexibility Regarding Attendance: Instances arose where genuine reasons for absence, such as road reconstruction in my area or personal illness, were not adequately understood or accepted by team leaders. This led to undue pressure to report to the office without consideration of circumstances beyond my control. Unprofessional Conduct: I experienced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Good for learning new skills as opportunity of working in multiple departments and teams
All procedures are not known to anyone. Some queries remain unresolved. For any new change, IT and support teams take very long but knowing this managers do not patience and blame employee about the delay.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Nothing
There is no scope of growth here abd everyone around are just trying to replace you plus there is no job security. They can vanish you anytime abd I don’t get it why people are stuck here for 10-15 years when they don’t offer a good pay, neither there are chances of growth and now they don’t even have job security. They don’t even have courtesy to come and communicate about the reason they are firing you and doesn’t even notify 15 days or a month prior, I was notified just 3 days prior that this is my last working week....Read More
Full Time
Finance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Don't join the organization ,they play you emotions and kick of form organization
Form join to till date I'm on branch waiting to project and end of the day kick of due to over hiring
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
No one role IJP in Genpact so not a good place to work if you want to work only try for process developer which is on papers. Please kindly request to put everything on papers for the employees
Taking more from the client and in return only peanuts what we employees get in return you need work we need money More the money more the work 😉
Work days: Rotational Shift
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
It was amazing company as it provides growth and good salary
1 side cab only without ac and it provide shuttle from 1 side from metro station in summers shuttle that also do not have ac and the process was not at good totally biased they had hired candidate just for firing them on basis of gender if she is a female they will put you on bench and ask to leave after 3 months. No job security in this.
Full Time
Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Working with Colleagues
There is no food and only one way cab transport facility no other benefits they won't give paid leaves which are ours to take and ask a reason for every leave and ask of medical documents for each and every day of leave taken by you and Genpact deducts the Provident fund double the amount from the employees salary I say never join here otherwise you will be stuck in here and won't get growth in the life pays us even cheaper than a labour and treat us like a labour never respects our work there is no appreciation in the Genpact and yearly increment is like 7 out of 100 I hope you understand this because it's a compliance to share confidential things right!...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Other Hospital Staff Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
For young generation Genpact is best platform for skill development, it used to provide Graduate degree from reputed institute, I think that has been suspended now. but still through their Genome platform its very good for young ones to skill up
Shockingly, Islamophobia is real at Genpact !!! From junior colleagues to senior leadership, most are plagued by the virus of Islamophobia. Abusing Muslim colleague and generalizing Islam using derogatory names are common practices. I had to quit this company due to such toxic culture which evolved lately. I was shocked to see manager, deep inside was filled with such hate for other community that it impacted me deeply, couple of time I confronted but everytime it cost me. There is NO point in registering a complaint to seniors or HR as these people back each others- Business matters. If I have to remember Genpact, I will always miss Genpact prior to the 2019 COVID era,...Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
When I was in Genpact working environment is very good. All team member's were supportive. Genpact Management is always best. Also they provide the cab facilities for employees.
My experience was good so I don't have any thing dislike about working at Genpact.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Full Time
Back Office Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Infrastructure is good and work life balance is also good. Work from home in some process so it saves money working from home.
Biggest dislike in Genpact is Team politics.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Claim your company page and respond to reviews as an employer.
Accenture
Capgemini
TCS
Cognizant