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Customer Service Associate interview
Q1. 2) What you know about Gati-kwe ?
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Q2. 4) How you handle your customer ?
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Q3. 5) How you solve your customer queries ?
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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers:
1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus
Position - manager
2. Infinite computer solutions - 30 lpa fixed
3. Deloitte - Still negotiating trying for 30-35 lpa
I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year.
Please let me know your insights.
Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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People also ask about GATI-KWE 's Customer Service Associates
Is GATI-KWE a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 49 employee reviews, it's clear that most customer service associates have an average experience working at GATI-KWE . Skill development holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does GATI-KWE pay their Customer Service Associates well?
According to AmbitionBox reviews, GATI-KWE customer service associates rate their salary and benefits at 3.2 out of 5, based on 49 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about GATI-KWE 's customer service associates salaries here and to read reviews specifically about salary and benefits at GATI-KWE for customer service associates, click here.
How is the work culture at GATI-KWE for Customer Service Associates?
Work culture at GATI-KWE for customer service associates is rated 3.7 out of 5 by 49 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at GATI-KWE for customer service associates, click here.
How is the job security at GATI-KWE for Customer Service Associates?
Based on 49 reviews on AmbitionBox, GATI-KWE 's customer service associates rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at GATI-KWE for customer service associates, click here.
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Gender Based Ratings for GATI-KWE Customer Service Associate
based on 46 reviews
Rated by 22
Women
Rated by 24
Men
Working Days for GATI-KWE Customer Service Associate
based on 49 reviews
Monday to Saturday
91%
Rotational Shift
6%
Monday to Friday
3%
Work Timings for GATI-KWE Customer Service Associate
based on 49 reviews
Strict (9am - 6pm)
Flexible timing
Strict (9am - 5.30pm)
41%
28%
17%
14% employees reported other strict timings
Shift Timings for GATI-KWE Customer Service Associate
based on 49 reviews
Day shift
100%
Business Travel for GATI-KWE Customer Service Associate
based on 49 reviews
No travel
77%
Within city
23%
20%
less
than the average Customer Service Associate Salary in India
View more details
Health insurance
5 total
responses
Job/Soft skill training
6 total
responses
Cafeteria
1 total
response
Retirement benefits
0 total
responses
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