GATI-KWE is rated
3.7 out of 5 stars on
AmbitionBox, based on 28 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
GATI-KWE is rated
3.7 out of 5 stars on
AmbitionBox, based on 28 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in GATI-KWE Customer Service Associate Nagpur Reviews
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28 reviews found
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Popular
Customer Service Associate in
Nagpur
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 21 Oct 2024
Likes
Good company culture
Dislikes
Not enough salary and they are giving multiple works.
Customer Service Associate in
Nagpur
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 28 Mar 2024
Likes
Atmosphere was very good
Dislikes
There is nothing about dislikes.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Nagpur
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Oct 2023
Likes
Working place are good with people help to each other ..
Dislikes
No comments..
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Top GATI-KWE Customer Service Associate Interview Questions
It was great experience, I have learnt many things from Gati, I really Appreciate working atmosphere, it is quite good.
Dislikes
I don't like break timing, you have to do extra work for it, if you'll exceed your brk time...and All are good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Associate in
Nagpur
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Jan 2024
Likes
Environment
Dislikes
Salary issue and non tech
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Service Associate in
Nagpur
Full Time
·
Escalation Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 09 May 2018
Likes
Got to learn new things processes
Dislikes
Salary issues,leave issues,
Work Details
Customer service back office, email reversion
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Nagpur
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 29 Jun 2022
Likes
As a customer service associate you will find job security in the cost of low salary increment
Dislikes
Favouritism in rating.
There is no additional benefit for employees.
They are not focus to improve soft skills.
No canteen in office area.
HR extend LWD as per her convince
Work Details
Very distributed
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Nagpur
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 20 Apr 2022
Likes
While working in gati it is good experience as it is work is very challenging daily but with the help of superior and friendly atmosphere it is easy to work. Very supportive and learning environment.
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Nagpur
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 18 Oct 2021
Likes
Average work environment and culture. My team leader was very supportive so I was lucky but it was not the case with everyone.
Dislikes
No work life balance. They ask you to work beyond your shift timings and it will be on daily basis. Management doesn't addressed employees issue and they just pressurise employees to complete the work. No career growth. No
Work Details
Work life was completely disturbed.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Nagpur
SCM & Logistics Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 19 Jun 2021
Likes
Good working culture
Dislikes
No fast increments
Work Details
An average
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Nagpur
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 03 May 2021
Likes
Work culture and management
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
People also ask about GATI-KWE , Nagpur Customer Service Associates
Is GATI-KWE , Nagpur a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 28 employee reviews, it's clear that most customer service associates have an average experience working at GATI-KWE , Nagpur. Company culture holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about company culture and career growth on AmbitionBox.
Does GATI-KWE , Nagpur pay their Customer Service Associates well?
According to AmbitionBox reviews, GATI-KWE , Nagpur customer service associates rate their salary and benefits at 3.2 out of 5, based on 28 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about GATI-KWE , Nagpur's customer service associates salaries here and to read reviews specifically about salary and benefits at GATI-KWE , Nagpur for customer service associates, click here.
How is the work culture at GATI-KWE , Nagpur for Customer Service Associates?
Work culture at GATI-KWE , Nagpur for customer service associates is rated 3.8 out of 5 by 28 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at GATI-KWE , Nagpur for customer service associates, click here.
How is the job security at GATI-KWE , Nagpur for Customer Service Associates?
Based on 28 reviews on AmbitionBox, GATI-KWE , Nagpur's customer service associates rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at GATI-KWE , Nagpur for customer service associates, click here.
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