Fusion is rated
2.9 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Fusion is rated
2.9 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Fusion Customer Service Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
9 reviews found
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Popular
Customer Service Associate in
Chennai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Feb 2022
Likes
This is worst company,dont join this company .
Dislikes
Useless management ,hrs also useless persons. If they want employes means they will Recuiter ,they don't want means with out intimation they will terminate with out settlement.i lose one month salary and even my college s also .we can not able to work more than 2months in this company. Don't join in this company.just check in google you will get all negative comments;
Work Details
Very bad
Work timings: Strict Timings
Customer Service Associate in
Kolkata
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Nov 2024
Likes
Mei as a fresher join ki hu yaha pr sb help full bht kuch sikhne ko mil raha h fusion me yaha ka ek chis acha laga sirf work hr tk hi kam karna pardhta etc nhi time dena hoga
Dislikes
Fusion me sirf ek chis problem hua mujhe yaha ka washroom Thora problem h
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Everything this bad.. thet Don't provide salary on this . Not promotion
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Kolkata
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 09 Jan 2022
Likes
There is only one thing good about fusion that is you will learn more and more about bpo industry and you can develop your soft skill
Dislikes
More over everything . worst management . They won't even appreciate if you are good in proformance .
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Aug 2023
Likes
They give salary one time.
Dislikes
Other then ontime salary Everything else is worst .
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 May 2021
Likes
It's a good company.. work place is good.
Dislikes
Nothing
Work Details
It's a good company
Work timings: Flexible Timings
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Fusion.
Customer Service Associate in
Kolkata
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Apr 2021
Likes
Fusion is only the platfoirm that make people living with all types of working experience and also its environment staying enjoyable with
Dislikes
I dont have any doubt with fusion but some people are there who r not having responsibility and not helpful ,but is very helpful place to take out the skills of the people from inside
Work Details
Good and fabulous work skill came out good to work with fusion
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Kolkata (working remotely)
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 02 Mar 2024
Likes
Working environment
Dislikes
Salary was not so good
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Team Lead in
Kolkata
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 10 Aug 2023
Likes
Nothing to discuss
Dislikes
Nothing to discuss
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Relationship Manager in
Mohali
Full Time
·
Telecom Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 25 Apr 2023
Likes
Giving training in a best way
Dislikes
After training period also they should pay bcz b4 joining itself they mention in offer letter, but they pay less, no job security, no transport facility , they don't even encourage for new ppl even though they do gud , no leaves are granted even in festival time also
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Howrah
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 17 Jul 2023
Likes
Culture is good
Dislikes
No Job security
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Telecalling Executive in
Howrah
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 02 Feb 2023
Likes
Love the work ambiance
Dislikes
During job I am having salary issue and the HR didn't response quickly
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other Fusion Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Account and Import Executive in
New Delhi
Full Time
·
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Aug 2024
Likes
Best part is, There is many things to learn
Dislikes
To be improve HR Policy
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
School Teacher in
Kolkata
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Dec 2024
Likes
The worst company I have ever worked in.
Dislikes
Salary structure, behaviour of the clients, parameters
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Team Lead Operations in
Durgapur
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Nov 2024
Likes
Good place to work in Durgapur region
Dislikes
Nothing is dislike in this organisation
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Trainer in
Howrah
Full Time
·
Corporate Training Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 10 May 2024
Likes
N.A
Dislikes
I was asked to put resignation all of sudden & not given minimum time to get another opportunity.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive Trainee in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Nov 2024
Likes
Nothing special
Dislikes
Unprofessional activities, treat us as servant
Quality Analyst in
Kolkata
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Oct 2024
Likes
Familiar
Dislikes
Nothing very good environment in rhe
BPO Executive in
Kolkata (working remotely)
Full Time
·
Voice \/ Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Jul 2024
Likes
all seniors are good supporting
Dislikes
nothing all policy and everything perfectly
KYC Associate in
Kolkata
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 06 Jul 2023
Likes
Good company for learning when you are fresher in BPO field. Overall work life balance good.
Dislikes
No promotion, growth and internal management very worst politics.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
People also ask about Fusion's Customer Service Associates
How is Fusion to work for?
Fusion is rated 2.9 out of 5, based on 9 reviews by employees on AmbitionBox.
Fusion is known for Job Security which is rated at the top and given a rating of 3.6. However, Career growth is rated the lowest at 2.2 and can be improved. To know first hand how it is like to work at Fusion read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Fusion?
According to AmbitionBox ratings, Fusion employees rate its salary and benefits as 2.3 out of 5. You can know more about Fusion Salaries at AmbitionBox
How is the work culture at Fusion?
Work culture is rated 3.5 at Fusion by 9 employees. While job security is rated 3.6 and work-life balance is rated 2.5 at Fusion. Read detailed reviews by employees of Fusion on AmbitionBox.
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Fusion Customer Service Associate Reviews by Locations