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Fusion CX
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Filter reviews by Fusion CX Manager Reviews
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4 reviews found
Manager in Kolkata
Full Time
Recruitment & Talent Acquisition Department
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Likes
Growth
Dislikes
I always always love to work with Fusion. No dislike point in my bucket.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Manager in Kolkata
Full Time
Other Department
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Likes
Most worst category BPO in kolkata, many branches are in india, all the locations culture are same. There is no job security. Post joining any day your HOD will say you can’t continue from tomorrow, this is business decision. There is no career growth.
Dislikes
Management, culture, employees safety
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
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Manager in Kolkata
Full Time
Technology / IT Department
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Likes
There is nothing to say which is likely by an employee
Dislikes
Management, culture, policies, employee benefits
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within Country, Travel Within City.
Manager in Mohali
Full Time
Sales Department
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Likes
Full of politics
Dislikes
Full of politics
Work Details
Work days: Monday to Saturday
Work related travel: This is a desk job.
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Deputy Manager in Howrah
Full Time
Operations Department
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Likes
It's a good company to work with where people gets skill development training which helps us to achieve the goals.
Dislikes
No Comment
Work Details
Work days: Monday to Saturday (Flexible Timings)
Senior Associate in Durgapur
Full Time
Non Voice Department
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Likes
Work environment is good
Dislikes
nothing to be honest
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Deputy Manager in Noida
Full Time
BPO Department
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Likes
Not much
Dislikes
Culture; salary; work life balance
Employer’s Response
Thank you for sharing your feedback. We're committed to creating a fair and supportive workplace. We acknowledge your concerns about culture, salary, and work-life balance. Your insights are valuable for our continuous improvement.
Senior Associate in Kolkata
Full Time
Customer Success, Service & Operations - Other Department
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Likes
Good place to work as I was having regular shift and fixed off.
Dislikes
No increment in salary Part.
Deputy Manager in Kolkata
Full Time
Operations Department
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Likes
On time salary
Dislikes
High work pressure
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves International Travel, Travel Within City, Travel Within Country.
Deputy Manager in Kalyani
Full Time
Voice / Blended Department
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Likes
Very good work atmosphere and huge opertunity to get the career success
Dislikes
Nothing
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Deputy Manager in Bangalore / Bengaluru
HR Operations Department
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Dislike
Dislikes
The company laid off within 15 days when the pandemic started
Work Details
Worst
Work timings: Flexible Timings
Senior Associate in Kolkata
Operations Support Department
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Likes
Nothing , There Is No Job Security, Work Culture Is Totaly Worst, You Don't Expect Any Support From Management Infact After Working Whole Month Individuals Get LOP Probably Each And Every Month After Facing Such Circumstances Individuals Not Get Any Type Of Assistance, Company Policies Are Wonderful But No Body Follow Those PoliciesSpecialy Lower Management Level and Operations. If You Want To Make Hell Your Career Please Join Other Wise Try For Some Better Opportunity. Only One Think Is Good It Is Good For Fresher There Is a Chance Of Learning If You Are Assigned To a Good Supervisor and Manager As Well....Read More
Dislikes
In This Company Peoples Join Mistakenly And Turn Out There Career As Hell...
Work Details
Worst
Work timings: Strict Timings
Deputy Manager in Kolkata
Voice / Blended Department
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Likes
New opportunities
Dislikes
Work culture
Senior Associate in Kolkata
Operations Department
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Likes
Mangement is not good
Dislikes
dirty politics is gone, only girls are being promoted here
Work Details
Bad
Work days: Rotational Shift (Flexible Timings)
Other Fusion CX Reviews
SEO Executive in Mumbai
Full Time
Digital Marketing Department
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Likes
On Time Salary Fixed Saturday Sunday off
Dislikes
After the new CEO Manish Jain Joined the organization most of the employees left the organization because of his rude behaviour. Before his joining everything was working fine.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Kolkata
Full Time
Customer Success Department
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Likes
If I had to mention one thing what I like about this company it would be the tea stall outside the office where I spent five peaceful minutes once. My advice: if you value your life and career please don’t join this company (:
Dislikes
the experience with this company is disheartening. They they have absolutely no work life balance or team management skills (team lead or managers). They don’t even know how to handle employees, manage shrinkage, making teams they also don’t even know what is team building activity they should learn about these things, the office politics toxic work environment created by the team leads and managers, also some senior employees. There is a no recognition or appreciation for those employee who put in their best effort-appreciation seems like an alien concept for them xdd...Read More
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Support Associate in Durgapur
Full Time
Voice / Blended Department
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Likes
I am thrilled to share my outstanding experience with Fusion CX. Their cutting-edge customer experience solutions have revolutionized the way we interact with our customers. From the initial consultation to the implementation and ongoing support, the Fusion CX team has been exceptional. Their expertise, professionalism, and dedication to delivering top-notch results have been impressive. The solutions provided by Fusion CX have enabled us to streamline our customer engagement processes, resulting in significant improvements in customer satisfaction and loyalty. Their technology is user-friendly, scalable, and integrates seamlessly with our existing systems. I highly recommend Fusion CX to any organization seeking to elevate their customer experience. Their innovative solutions, combined with their exceptional service, make them an invaluable partner for businesses looking to thrive in today's competitive market....Read More
Dislikes
Nothing for now
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Quality Analyst in Kolkata
Full Time
Business Process Quality Department
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Likes
The manager is supportive. No too much pressure.
Dislikes
1. Low salary 2. Stop the incentive without any reason 3. No job security.Anyday anytime they can ask to leave. 4. No matter what is your post, you have to do anything like IT work, business analysis etc 5. Third class management team. 6. No one help you from the HR team.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Team Leader in Howrah
Full Time
Operations Department
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Likes
Nothing
Dislikes
Salary issues you will not get as much as your work There is no work life balance you need to work on off days as well There is no leave Ac off on running process shift end at 7 ac off at 6 No one care for you or agent
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
HR Executive in Howrah
Full Time
Recruitment & Talent Acquisition Department
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Likes
Great place to work. Management is very supportive and there is huge growth prospect as well. I myself is an IJP promoted and enjoying my new responsibilities as a recruiter. I am thankful to the management for giving me this opportunity.
Dislikes
Nothing
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead Operations in Howrah
Full Time
Operations Department
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Likes
I've had the absolute pleasure of working with Fusion for 2 years and I can confidently say it's been an exceptional experience. The team's professionalism, expertise, and dedication to delivering top-notch results are unparalleled. Also everyone very supportive and there are a great work ambience.
Dislikes
Nothing
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead Operations in Howrah
Full Time
Operations Department
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Likes
A well-organized and efficient office with a professional and welcoming atmosphere. The HR team is exceptionally supportive, fostering a positive work culture and ensuring smooth operations. Team leaders and managers are approachable, offering guidance and encouragement that boosts productivity. The collaborative spirit across all departments makes work both enjoyable and effective. Highly recommend for a rewarding work environment!...Read More
Dislikes
There's nothing to dislike here
Work Details
Work days: Monday to Friday (Strict Timings)
Subject Matter Expert Specialist in Kolkata
Full Time
Operations Support Department
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Likes
Fusion is a good company.The work environment is good,all are very supportive,team leader,manager.It is very supportive company in regarding of all the things. I like working in this company
Dislikes
Nothing
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Agent Advisor in Kolkata
Full Time
Non Voice Department
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Likes
Working on the Fusion was my best decision which I had taken in my life. At the time of imterview I was quite nervous as used to be. But after reaching to the Fusion and after absorbing the friendly atmosphere and helpful culture, I was quite impressed and till It's going to be 6th month still I'm working here and it's still going on counting. And really I'm loving it. It has the growing and have the better opportunity here to grow up your skill, your personality development and your communication power. You'll learn to handle the different atmosphere in the ethical situation and much more you'll enjoy to work here...Read More
Dislikes
I don't think so which I didn't like something. Disliking will be I think for those who will ignore or miss the opportunity to work here.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
- HQ - Ohio, United States, United States (USA)
- Internet
- 1k-5k Employees (India)
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Fusion CX Reviews by Designations
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AmbitionBox has 4 Fusion CX reviews submitted by Fusion CX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fusion CX is the right company for you. 67% of employees reported the ...working days at Fusion CX as Monday to Saturday. 67% employees reported the work timings at Fusion CX as Strict timing. Read more- Home >
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