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Fusion CX
based on 1.4k Reviews
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Full Time
Operations Support Department
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Tl managers r great
Everything no job security
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Supportive team
Salary deduction or no jab security
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
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Full Time
Key account manager Department
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Work culture is good.
Our process was good but it was ramp down.but salary was very low in Fusion .
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Enterprise & B2B Sales Department
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No
Nothing I. Can like like
Work days: Monday to Saturday (Strict Timings)
Full Time
Voice / Blended Department
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Job security is there
Salary is very less also there is no pf or esi for freshers
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Enterprise & B2B Sales Department
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It’s nice
Delay in incentives
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Full Time
Marketing Department
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Managers are good
Nothing
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer care executive Department
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Workings atmosphere is good.
Promotion facility is too bad.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
BD / Pre Sales Department
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Work Culture is probably best in industry
Nothing much. Overall its an established brand
Work life is balanced
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Full Time
Voice / Blended Department
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Everyone's are very friendly in that company
Salary issues They don't pay salary on time
Part Time
Voice / Blended Department
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I like the job
Salary not increased Weekly only 1 week off
Work days: Rotational Shift (Strict Timings)
Full Time
Customer Success Department
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Work process. Job timing.
No.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Customer Success Department
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If I had to mention one thing what I like about this company it would be the tea stall outside the office where I spent five peaceful minutes once. My advice: if you value your life and career please don’t join this company (:
the experience with this company is disheartening. They they have absolutely no work life balance or team management skills (team lead or managers). They don’t even know how to handle employees, manage shrinkage, making teams they also don’t even know what is team building activity they should learn about these things, the office politics toxic work environment created by the team leads and managers, also some senior employees. There is a no recognition or appreciation for those employee who put in their best effort-appreciation seems like an alien concept for them xdd...Read More
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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I am thrilled to share my outstanding experience with Fusion CX. Their cutting-edge customer experience solutions have revolutionized the way we interact with our customers. From the initial consultation to the implementation and ongoing support, the Fusion CX team has been exceptional. Their expertise, professionalism, and dedication to delivering top-notch results have been impressive. The solutions provided by Fusion CX have enabled us to streamline our customer engagement processes, resulting in significant improvements in customer satisfaction and loyalty. Their technology is user-friendly, scalable, and integrates seamlessly with our existing systems. I highly recommend Fusion CX to any organization seeking to elevate their customer experience. Their innovative solutions, combined with their exceptional service, make them an invaluable partner for businesses looking to thrive in today's competitive market....Read More
Nothing for now
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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The manager is supportive. No too much pressure.
1. Low salary 2. Stop the incentive without any reason 3. No job security.Anyday anytime they can ask to leave. 4. No matter what is your post, you have to do anything like IT work, business analysis etc 5. Third class management team. 6. No one help you from the HR team.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Nothing
Salary issues you will not get as much as your work There is no work life balance you need to work on off days as well There is no leave Ac off on running process shift end at 7 ac off at 6 No one care for you or agent
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Recruitment & Talent Acquisition Department
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Great place to work. Management is very supportive and there is huge growth prospect as well. I myself is an IJP promoted and enjoying my new responsibilities as a recruiter. I am thankful to the management for giving me this opportunity.
Nothing
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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I've had the absolute pleasure of working with Fusion for 2 years and I can confidently say it's been an exceptional experience. The team's professionalism, expertise, and dedication to delivering top-notch results are unparalleled. Also everyone very supportive and there are a great work ambience.
Nothing
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
Overall Rating
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A well-organized and efficient office with a professional and welcoming atmosphere. The HR team is exceptionally supportive, fostering a positive work culture and ensuring smooth operations. Team leaders and managers are approachable, offering guidance and encouragement that boosts productivity. The collaborative spirit across all departments makes work both enjoyable and effective. Highly recommend for a rewarding work environment!...Read More
There's nothing to dislike here
Work days: Monday to Friday (Strict Timings)
Full Time
Operations Support Department
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Fusion is a good company.The work environment is good,all are very supportive,team leader,manager.It is very supportive company in regarding of all the things. I like working in this company
Nothing
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Working on the Fusion was my best decision which I had taken in my life. At the time of imterview I was quite nervous as used to be. But after reaching to the Fusion and after absorbing the friendly atmosphere and helpful culture, I was quite impressed and till It's going to be 6th month still I'm working here and it's still going on counting. And really I'm loving it. It has the growing and have the better opportunity here to grow up your skill, your personality development and your communication power. You'll learn to handle the different atmosphere in the ethical situation and much more you'll enjoy to work here...Read More
I don't think so which I didn't like something. Disliking will be I think for those who will ignore or miss the opportunity to work here.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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A well-organized and efficient office with a professional and welcoming atmosphere. The HR team is exceptionally supportive, fostering a positive work culture and ensuring smooth operations. Team leaders and managers are approachable, offering guidance and encouragement that boosts productivity. The collaborative spirit across all departments makes work both enjoyable and effective. Highly recommend for a rewarding work environment!...Read More
Sudden process rampdowns or relocations in the workplace can be challenging because they disrupt established routines, create uncertainty about roles, and can lead to added stress or anxiety. Employees often feel unsettled by abrupt changes, especially if there is little transparency or communication from management about the reasons and future implications. Which is common for every organisation not only this....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
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