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Freshworks Reviews

based on 668 reviews
Updated 3 Jan, 2025

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.6

Work-Life balance

3.6

Salary & Benefits

3.5

Company culture

3.3

Skill development

3.3

Work Satisfaction

3.1

Job Security

3.0

Promotions/Appraisal

Freshworks is rated 3.5 out of 5 stars on AmbitionBox, based on 668 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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Freshworks is rated 3.5 out of 5 stars on AmbitionBox, based on 668 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Explore Reviews by Department

View All
3.2
 • 181 Reviews
3.6
 • 72 Reviews
3.9
 • 33 Reviews
3.8
 • 30 Reviews
3.2
 • 26 Reviews

668 reviews found

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Top Freshworks Interview Questions

Q1. Square root (decimal) You have been given two integers 'N' and 'D', Your ta ... read more
Q2. Triplets with Given Sum You are given an array/list ARR consisting of N int ... read more

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Q3. Wildcard Pattern Matching Given a text and a wildcard pattern of size N and ... read more
Q4. Valid Parentheses You're given string ‘STR’ consisting solely of “{“, “}”, ... read more
Q5. Intersection of Linked List You are given two Singly Linked List of integer ... read more
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People also ask about Freshworks

Is Freshworks a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 668 employee reviews, it's clear that most employees have an average experience working at Freshworks. Work-Life balance holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about work-life balance and career growth on AmbitionBox.
How does Freshworks’s employee rating compare to the industry average?
Freshworks's employee rating of 3.5 out of 5 is below the industry average of 3.8 out of 5 for companies within the Software Product sector. This rating suggests that Freshworks faces some challenges in employee satisfaction compared to its industry peers. It indicates that while Freshworks performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does Freshworks pay their employees well?
According to AmbitionBox reviews, Freshworks employees rate their salary and benefits at 3.6 out of 5, based on 668 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Freshworks salaries here and to read reviews specifically about salary and benefits at Freshworks, click here.
How is the work culture at Freshworks?
Work culture at Freshworks is rated 3.5 out of 5 by 668 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Freshworks, click here.
How is the job security at Freshworks?
Based on 668 reviews on AmbitionBox, Freshworks employees rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Freshworks, click here.
Is work from home available at Freshworks?
According to AmbitionBox, 7% of Freshworksemployees work from home permanently, 29% work from the office, and 64% follow a hybrid model, based on 121 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Freshworks, click here.
How do I get a job at Freshworks?
To get a job at Freshworks, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Freshworks interview questions and practice your responses to prepare thoroughly.

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Work Policy at Freshworks

i
Workplace policy may vary based on Department, Designation and Location.

based on 121 reviews in last 6 months

Hybrid

Hybrid

64%

3 days/week from office

56%

Other hybrid work policies

6%

2 days/week from office

2%

Work from office

Work from office

29%
Permanent work from home

Permanent work from home

7%

Gender Based Ratings at Freshworks

based on 609 reviews
3.4
Rated by 195 Women

Rated 3.5 for Work-Life Balance and 3.5 for Salary & Benefits

women
3.5
Rated by 414 Men

Rated 3.7 for Work-Life Balance and 3.7 for Salary & Benefits

men

Working Days at Freshworks

based on 668 reviews
Monday to Friday
87%
Monday to Saturday
6%
Rotational Shift
3%
Other
3%
Alternate Saturday off
1%

Work Timings at Freshworks

based on 668 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 6pm)
80%
3%
2%
15% employees reported other strict timings

Shift Timings at Freshworks

based on 668 reviews
Day shift
Night shift
81%
19%

Business Travel at Freshworks

based on 668 reviews
No travel
67%
Within city
19%
Within country
8%
International travel
6%
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