This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 11 Oct, 2024
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Company culture
5.0
Work-Life balance
5.0
Skill development
4.0
Salary & Benefits
3.0
Promotions/Appraisal
3.0
Work Satisfaction
2.0
Job Security
Freshworks is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Freshworks is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Software Engineer in
Chennai
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 24 Jun 2024
Likes
Flexible working hours
Dislikes
Lately there has been frequent org rearrangements. Managers are never satisfied. Team changes are with immediate effect and quarter reviews are reduced. Managers are more focussed on delivering unattainable ETAs. Career growth wise feels like we are stagnant. All this can vary depending on the team you are in and how your manager is.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Software Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Nothing
Dislikes
Everything. Employees are treated like expendables. Forced to work on weekends, no appreciation, no hikes / promotion
Software Engineer in
Jaipur
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Nov 2024
Likes
Food
Dislikes
Work Environment and politics
Software Engineer in
Chennai
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Food , we can work on anything which we want to . (Depends on team and manager)
Dislikes
Sudden layoffs on basis of randomness
Senior Software Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Some people are good to work with.
Dislikes
Most of the people are negative and are not easy to work with.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Software Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 11 Sep 2024
Likes
Good products to work on.
Dislikes
Work life balance
Low compensation compared to market standards
Some managers are micro managers
Senior Software Engineer in
Chennai
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Sep 2024
Likes
Food and culture are the only good thing
Dislikes
Company's recent layoff policy
Senior Analyst in
Chennai
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 30 Aug 2024
Likes
The company culture but now it is not the same.
Dislikes
New rules which is not good for the employees
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Software Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 03 Aug 2024
Likes
Work Life balance and Learning Opportunities
Dislikes
Promotions and Salary
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Lead in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Jul 2024
Likes
Nothing much to like there
Dislikes
Freshservice department sucks top to bottom
Other Freshworks Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Accounts Receivable Analyst in
Ranchi
Full Time
·
Finance & Accounting - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 12 Dec 2024
Likes
One of the best company where i worked. Given me a chance to grow and develop my skills.
Dislikes
Firing without knowing the reason all of sudden. That too when i was ill and i have to take care of my mother who is of 87 years old. Which put me in depression i am trying to come out of it. Now its very difficult to get a job at this stage.
Lead Business Analyst in
Chennai
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 08 Dec 2024
Likes
People in freshworks is the reason most people stay back for other than the salary aspect.
Dislikes
The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Sales Enablement Manager in
Chennai
Full Time
·
Corporate Training Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 26 Nov 2024
Likes
5 days working
Best cafeteria with free meals
Cab facility for shift 2 and 3
Hybrid 3 days from office
Dislikes
Typical US culture of hire and fire
99% leadership is outside India - they take the final call
It's not an Indian company anymore
Pre IPO, this was a great company. Post IPO, disaster has happened
The founder - Girish is also nowhere to be found and might have resigned already
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
IT Business System Analyst in
Chennai
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 26 Nov 2024
Likes
Overall work culture is good but most of team have lots of internal politics.
Dislikes
Lots of internal policies, they layoff bulk of people all of sudden even the top performers were laid off.
HR work on favour of higher management. No promotion. Zero job security. No career growth and scope of learning is less in most of team.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Lead Software Engineer in
Chennai
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Nov 2024
Likes
It’s all before few years
Dislikes
Everything changed upside down now! Life sucks at work! Childish managers who hold grudges, you feel like you are in a school environment soon. Micromanagement at core
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
QA Engineer in
Bangalore / Bengaluru
Full Time
·
Quality Assurance and Testing Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Work culture was good when Girish was the CEO.
Dislikes
After changing the CEO continuous and bulk firing is happening without giving any notice of employees.
In a single surprise email they deactivated employees from the work However the company revenue there is in a bad state.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Product Specialist in
Chennai
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Free Food
Dislikes
No job security. They recently fired 660 employees- that's 13 per cent of the Total workforce even though the company made an annual profit higher than the previous year. Even though I was not affected, I feel embarassed that the higher management shows a lot of greed and being inconsiderate towards employees who work day and night to provide high values and top service to the clients.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Success Specialist in
Chennai
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 10 Nov 2024
Likes
Culture of the company is really great providing the delicious food and maintaining healthy work environment is fabulous
Dislikes
There is no job security . Never expected that FW would laid off 660 employee in an hour without any prior notice though company were making the good profit. At the end your an employee how well you perform they will thrown you out just like tissue paper.
Associate Systems Engineer in
Chennai
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 10 Nov 2024
Likes
Not Liked.
Dislikes
I am impacted by layoff on November 7. This is very untrustful with the employee to the employer.
Not only i am all over 660 people affected. Please understand from employee mindset and family situation and their talents.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Manager in
Bangalore / Bengaluru
Full Time
·
Management Consulting Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Nov 2024
Likes
None
Dislikes
Terrible org. No vision, strategy is for the PPT sake only.
Leaders are fake. They exploit you and then lay you off. Couldn’t give a -100000….rating for job security unfortunately. So, if job security is something that you are looking for, please do not consider joining Freshworks.
Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off....Read More
People also ask about Freshworks's Lead Security Engineers
How is Freshworks to work for?
Freshworks is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Freshworks is known for Company culture which is rated at the top and given a rating of 5.0. However, Job Security is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Freshworks read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Freshworks?
According to AmbitionBox ratings, Freshworks employees rate its salary and benefits as 4.0 out of 5. You can know more about Freshworks Salaries at AmbitionBox
How is the work culture at Freshworks?
Work culture is rated 5.0 at Freshworks by 1 employees. While job security is rated 2.0 and work-life balance is rated 5.0 at Freshworks. Read detailed reviews by employees of Freshworks on AmbitionBox.